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Added 29 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sylvan Lake, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Sylvan Lake, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 29 mins ago
LC
Receiver Part Time Day
Loblaw Companies Limited
Gibbons, AB
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Day
Loblaw Companies Limited
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- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
LC
Cashier Part Time Evening
Loblaw Companies Limited
Thunder Bay, ON
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
Riverview, NB
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Evening
Loblaw Companies Limited
Listowel, ON
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
Sussex, NB
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Day
Loblaw Companies Limited
Bridgenorth, ON
- Part-time
…provides employees a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Day
Loblaw Companies Limited
Edmonton, AB
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
Yorkton, SK
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
PE
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Cashier Part Time Day
Loblaw Companies Limited
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- Part-time
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Cashier Part Time Day
Loblaw Companies Limited
Parry Sound, ON
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Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
Vancouver, BC
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
Sudbury, ON
- Part-time
…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 29 mins ago
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Personal Shopper Part Time Day
Loblaw Companies Limited
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…our colleagues a range of opportunities and experiences to help Canadians Live Life…
Added 43 mins ago
G
Product Analyst
GamblingCareers.com
Montreal, QC
- Full-time
…support different business partners. Your contribution will help develop Product Madness games into their best versions…
Added 59 mins ago
WF
Full Time - Entry Level Production
West Fraser
Smithers, BC
- Full-time
…perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at…
Added 59 mins ago
GI
Heavy Duty Cleaner
GDI Integrated Facility Services
Calgary, AB
- Part-time
General Description: A janitor is generally responsible for the cleaning of all hard floor surfaces and carpets, washrooms, common areas, offices, and the collection and removal of garbage…

Lee Valley Tools

Customer Advisor I

Coquitlam, BC, Canada

Up to $18.85 CAD / hour · Part-time

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Job details

Pay: Up to $18.85 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: Customer Advisor I

Status: Part-time, Permanent

Reporting to: Store Manager

Location: Coquitlam, BC

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.85

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Requirements

Candidates should have 1 to 2 years of retail experience, with experience in skilled trades like woodworking or gardening considered an asset. The role requires the ability to follow established procedures and provide basic instruction for routine tasks.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Communication
Warehouse assistance
Transaction processing
Returns and exchanges

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Merchandising
Sales Support
In-store Experience
Transactions
Returns
Exchanges
Showroom

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