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Added 1 min ago
RS
Restaurant manager
Red Swan Pizza
Lloydminster, AB
- $22 to $23 CAD / hour
- Full-time
- On-site
Added 3 mins ago
DQ
restaurant manager
Dairy Queen
Duncan, BC
- Full-time
Added 3 mins ago
UO
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Victoria, BC
- Full-time
Reporting to the Corporate Services Manager, the Front Desk Administrative Assistant is the first point of contact at the Queenswood facility and represents Ocean Networks Canada (ONC) by…
Added 3 mins ago
CC
Manager, Constraints Governance & Process Engineering
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- Full-time
Connor, Clark & Lunn Financial Group ("CC&L FG") is looking for a Manager, Constraints Governance & Process Engineering to help build and scale a newly established capability within the…
Added 3 mins ago
FW
SHOP SUPERVISOR (SUDBURY)
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Sudbury, ON · Greater Sudbury Metropolitan Area
- Full-time
We’re seeking a dependable and safety-focused Shop Supervisor to help lead our shop operations and support a strong, collaborative team environment. Working alongside the Shop Manager,…
Added 3 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 3 mins ago
CH
Seasonal Holiday Team Lead- New Sudbury Centre
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- Part-time
Lead by example and reinforce policies and procedures established by Operations Manager/Regional Manager
Added 4 mins ago
TC
Assistant Store Manager Winners South Hill Mall
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Prince Albert, SK
- Full-time
Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks…
Added 5 mins ago
ES
Food services manager
Ed's Sub Newcastle
Miramichi, NB
- From $32 CAD / hour
- Full-time
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Added 8 mins ago
VK
Restaurant manager
Vietnam Kitchen
Edmonton, AB
- From $37.5 CAD / hour
- Full-time
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Added 12 mins ago
TP
Restaurant manager
The Peri Peri Shack New Westminster
New Westminster, BC
- From $38.8 CAD / hour
- Full-time
- On-site
Added 15 mins ago
TH
Restaurant manager
Tim Hortons
Eastern Passage, NS
- $22 to $23 CAD / hour
- Full-time
- On-site
Added 18 mins ago
TH
Restaurant manager
Tim Hortons Québec
Arthur, ON
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Added 18 mins ago
TH
Restaurant manager
Tim Hortons Québec
Kingston, ON
- Full-time
Added 18 mins ago
GR
Account manager - sales
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Markham, ON
- Full-time
Organize regional and divisional sales operations
Added 19 mins ago
AS
Front desk manager
Auberge St-Pierre
Québec, QC
- $24 to $27 CAD / hour
- Full-time
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Develop and implement policies and procedures for daily operations
Added 23 mins ago
PP
Restaurant manager
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Burlington, ON
- From $36.92 CAD / hour
- Full-time
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Added 25 mins ago
OF
Assistant manager - retail
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Toronto, ON
- From $43.27 CAD / hour
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Added 27 mins ago
H
Restaurant assistant manager
Harvey's
Kitchener, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Added 31 mins ago
TH
Café manager
Tim Hortons
Halifax, NS
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 31 mins ago
JP
Restaurant manager
Johny's Pork Shack
Halifax, NS
- $22 to $31 CAD / hour
- Full-time
- On-site
Added 32 mins ago
TH
Food services manager
Tim Hortons
Redwater, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Added 33 mins ago
MR
Food services manager
McDonalds Restaurants
Kelowna, BC
- From $57,595.2 CAD / year
- Full-time
- On-site
Added 34 mins ago
SC
shift supervisor - Store# 04619, MILLRISE CENTRE
Starbucks Coffee Company
Calgary, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Lee Valley Tools

Customer Advisor I

Coquitlam, BC, Canada

Up to $18.85 CAD / hour · Part-time

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Job details

Pay: Up to $18.85 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: Customer Advisor I

Status: Part-time, Permanent

Reporting to: Store Manager

Location: Coquitlam, BC

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.85

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Requirements

Candidates should have 1 to 2 years of retail experience, with experience in skilled trades like woodworking or gardening considered an asset. The role requires the ability to follow established procedures and provide basic instruction for routine tasks.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Communication
Warehouse assistance
Transaction processing
Returns and exchanges

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Merchandising
Sales Support
In-store Experience
Transactions
Returns
Exchanges
Showroom

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