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Added 4 mins ago
VL
Store manager - retail
VIVO LIQUOR #110 INC
Leduc, AB
- From $45 CAD / hour
- Full-time
- On-site
Added 7 mins ago
CG
Area manager - retail store chain
Chevron Gas Station
Nanaimo, BC
- From $43.27 CAD / hour
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 15 mins ago
PD
Manager, food services
PIZZA DELIGHT
Englehart, ON
- $36 to $37 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 17 mins ago
NL
Laundry manager
Northern Lights Inn
Fort St. John, BC
- From $40.65 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 20 mins ago
KS
Food services manager
Kappo Sato
Toronto, ON
- From $37 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 28 mins ago
PP
Restaurant assistant manager
Panago Pizza
Mission, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 35 mins ago
BK
Restaurant manager
Burger King
Ottawa, ON
- From $57,138 CAD / year
- Full-time
- On-site
Participate in marketing plans and implementation
Added 41 mins ago
MS
Branch manager - retail
Marché St-Pierre et fils
Thetford Mines, QC
- $70,000 to $90,000 CAD / year
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 42 mins ago
SH
Hairstyling salon manager
Sonu Hair Cut
New Westminster, BC
- From $38 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 54 mins ago
RE
export sales manager
Real Earth Bounty
Pitt Meadows, BC
- Full-time
Work with the marketing department to understand and communicate marketing messages to the field
Added 1 hour ago
RP
Restaurant manager
Red Pepper Restaurant
Saskatoon, SK
- From $34.65 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
#R
Home care service manager
#1 Right Care
Calgary, AB
- From $36.05 CAD / hour
- Full-time
Manage contracts for advertising or marketing strategies
Added 1 hour ago
CB
Warehouse operations manager
Craft360 Beverages
Toronto, ON
- From $47.25 CAD / hour
- Full-time
- On-site
Evaluate the operations of facilities and the included real estate
Added 1 hour ago
RS
Food services manager
Raku Sushi
Mississauga, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
DH
Restaurant manager
DEDICATE HEALTHY KITCHEN
Fort McMurray, AB
- From $26 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
TN
Nail salon manager
T'Bliss Nails Lounge Corporation
Estevan, SK
- From $34.7 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 1 hour ago
MS
General store manager
MTT Service - Food and Gas Bar & Cannabis
St. Laurent, MB
- From $41.25 CAD / hour
- Full-time
- On-site
Added 1 hour ago
KS
Restaurant manager
Kin's Social
Kincardine, ON
- From $37 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
PC
Gas station manager
Petro Canada Grande Cache
Grande Cache, AB
- From $41.35 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
SS
Store manager - retail
Sunstone Supermarket & Meat Shop Ltd.
Delta, BC
- From $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
NE
Gas station manager
Nakusp Esso Centre
Nakusp, BC
- From $41.83 CAD / hour
- Full-time
- Contract
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
DK
Restaurant manager
Double k food and beverage management ltd
Vernon, BC
- From $39 CAD / hour
- Full-time
- On-site
Food service, waiter/waitress and dining room management/manager
Added 1 hour ago
MR
Restaurant manager
Mokran Restaurant
Langley, BC
- From $40 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 1 hour ago
SL
Assistant manager - retail
Signature Liquor
Fort McMurray, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
AL
Wholesale establishment manager
Aecolux Lighting Technology Ltd
Richmond, BC
- $40 to $45 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales

Lee Valley Tools

Customer Advisor I

Coquitlam, BC, Canada

Up to $18.85 CAD / hour · Part-time

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Job details

Pay: Up to $18.85 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: Customer Advisor I

Status: Part-time, Permanent

Reporting to: Store Manager

Location: Coquitlam, BC

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.85

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Requirements

Candidates should have 1 to 2 years of retail experience, with experience in skilled trades like woodworking or gardening considered an asset. The role requires the ability to follow established procedures and provide basic instruction for routine tasks.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Communication
Warehouse assistance
Transaction processing
Returns and exchanges

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Merchandising
Sales Support
In-store Experience
Transactions
Returns
Exchanges
Showroom

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