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Added 2 mins ago
JI
Office Manager
J.D. Irving, Limited
Shediac, NB
- Full-time
…improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates…
Added 2 mins ago
Part Time Tailor
Tailored Brands
Burlington, ON
The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen…
Added 2 mins ago
W
Senior Manager, Supply Chain
Worley
Markham, ON
- Full-time
Reporting functionally to the Supply Chain Director, the Senior Supply Chain Manager leads integrated supply chain delivery from FEL3 and FID readiness through engineering, construction,…
Added 2 mins ago
W
Principal Mechanical Engineer
Worley
Oakville, ON
- Full-time
…Reporting to the Mechanical and Piping Engineering Department Manager (Canada East), this role partners closely with project teams, customers, and suppliers to enable safe, compliant,…
Added 2 mins ago
F
Engineering Manager - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 2 mins ago
M
Data Center Technician Manager
Microsoft
Toronto, ON
- Full-time
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and…
Added 2 mins ago
LF
Senior Manager Construction, Facilities & Property Operations
Leons Furniture Limited
Toronto, ON
- Full-time
Leon's Furniture Limited is seeking an experienced and highly motivated Senior Manager, Construction, Facilities & Property Operations to oversee construction projects, facilities…
Added 2 mins ago
SC
assistant store manager, Toronto, ON
Starbucks Coffee Company
Toronto, ON
- $56,000 to $66,500 CAD / year
- Full-time
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
Added 2 mins ago
SC
shift supervisor - Store# 12465, 84 CHAIN LAKE DRIVE - NS D/T
Starbucks Coffee Company
Halifax, NS
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
SC
shift supervisor - Store# 00140, ORCHARD PARK
Starbucks Coffee Company
Kelowna, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
E
Quality Assurance Intern
Ericsson
Montreal, QC
- Full-time
Stagiaire en assurance qualité - Quality Assurance Intern
Added 16 mins ago
BI
National Sales Manager
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Senior Vice President, the National Sales Manager is responsible for managing the sales programs for the Rigid Frame, Frameless and Custom Fabrication divisions of the…
Added 16 mins ago
NS
Cook III - Nutrition and Food Services
Nova Scotia Health Authority
NS · Inverness, NS
- Full-time
Under the supervision of the Nutrition & Food Service supervisor and manager of Nutrition and Food Services, the Red Seal Cook independently, and within a team, prepares meals using…
Added 16 mins ago
HM
Grower
Highline Mushrooms
Leamington, ON
- $79,374.38 to $92,603.44 CAD / year
- Full-time
Accountable for the filling quality and consistency as well as ensuring that the filling score paperwork is fully completed (compost density, caccing quantity and quality) and the casing…
Added 16 mins ago
G
Représentant aux ventes externes / Outside Salesperson-EN
Guillevin
Brossard, QC
- Full-time
An autonomous, organized individual who takes responsibilities seriously and delivers high-quality work.
Added 16 mins ago
O
National account manager
Olymel
Brampton, ON
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an National account manager to join our dynamic team. If you are motivated by the challenge of…
Added 16 mins ago
DG
Chef Manager
Dexterra Group
Oakville, ON
- Contract
Under the general supervision of the District Manager, the Chef Manager is tasked with ensuring the culinary excellence of the location. This includes the planning, preparing, and/or…
Added 16 mins ago
NS
Spiritual and Religious Care Chaplain - Rehabilitation and Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the general supervision of the Program Manager, and collaborating as part of the interdisciplinary health care team in the assigned areas, the staff chaplain responds to the spiritual…
Added 16 mins ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to and in collaboration with the Health Services Manager, the Assistant Manager participates in the planning and provision of care and identifies issues that have potential or…
Added 16 mins ago
NS
Spiritual and Religious Care Chaplain - Rehabilitation and Supportive Case Services
Nova Scotia Health Authority
Halifax, NS
- Internship
Under the general supervision of the Program Manager and collaborating as part of the interdisciplinary health care team in the assigned areas, the staff chaplain responds to the spiritual…
Added 16 mins ago
NS
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
In conjunction with the Pharmacy Operations Manager, the Pyxis Support Registered Pharmacy Technician is responsible for the management of the pharmacy automated dispensing cabinet system…
Added 16 mins ago
NS
Care Team Assistant - Long Term Care
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Health Services Manager and working under the supervision or direction of regulated health professionals, the Care Team Assistant provides direct, hands-on care based on…
Added 16 mins ago
PC
Manager, Threat Hunting & Incident Response
PwC Canada
Toronto, ON · North York, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 16 mins ago
MC
Global Tactical Planner
Methanex Corporation
Vancouver, BC
- Full-time
Reports To: Manager, Global Supply Chain Planning
Added 16 mins ago
RF
Sales Manager
Rosenberg Fans Canada Ltd.
Mississauga, ON
- Full-time
…industry-leading manufacturer and a well-known supplier of high-quality industrial fans and blowers in the Canadian market, the company provides sales, stock, local assembly, engineering…

Lee Valley Tools

Customer Advisor I

Coquitlam, BC, Canada

Up to $18.85 CAD / hour · Part-time

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Job details

Pay: Up to $18.85 CAD / hour
Job type: Part-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: Customer Advisor I

Status: Part-time, Permanent

Reporting to: Store Manager

Location: Coquitlam, BC

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.
A family-oriented environment that supports growth and development for all employees.

Salary Range: $18.85

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Advisor provides high-quality support by answering product inquiries, processing transactions, and managing returns. They also assist with warehouse order picking, maintaining store displays, and engaging with customers on the sales floor.

Requirements

Candidates should have 1 to 2 years of retail experience, with experience in skilled trades like woodworking or gardening considered an asset. The role requires the ability to follow established procedures and provide basic instruction for routine tasks.

Skills

Customer service
Cash handling
Retail operations
Order processing
Inventory management
Product knowledge
Communication
Warehouse assistance
Transaction processing
Returns and exchanges

Benefits

Lee Valley discount
Growth and development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Cash Handling
Inventory
Woodworking
Gardening
Warehouse
Order Fulfillment
Merchandising
Sales Support
In-store Experience
Transactions
Returns
Exchanges
Showroom

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