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Added 16 hours ago
MK
MK Toronto Premium - Seasonal Sales Assistant
Michael Kors
Halton Hills, ON
- Part-time
…passionate about the customer experience and achieving results. As a Seasonal Sales Assistant, you are a flexible team player with the ability to multitask and thrive in a fun, inspiring…
Added 1 day ago
RM
Sales Associate | Upper Canada Mall (October - January)
Rocky Mountain Soap Company
Newmarket, ON
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 2 days ago
Beauty Advisor-The Cosmetic Company Store- Seasonal Part time- Nisku,AB
Estée Lauder Companies
Nisku, AB
…people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our…
Added 2 days ago
ME
Seasonal Store Advisor
Mountain Equipment Company
North Vancouver, BC
- $19.35 to $20.2 CAD / hour
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 2 days ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Nanaimo, BC
- $19.35 to $20.2 CAD / hour
- Temporary
As an Seasonal Store Advisor, you’ll make MEC a great place to visit. You’ll give exceptional member service by matching people with gear that suits their needs, and you’ll share your…
Added 3 days ago
MG
Senior Client Advisor (Vancouver Holt Renfrew)
Moncler Group
Vancouver, BC
- Full-time
Foster a collaborative, inclusive, and respectful team environment by actively supporting colleagues and contributing to the overall success of the store.
Added 3 days ago
Beauty Advisor-Cosmetic Company Store -Parttime Seasonal - Niagara, ON
Estée Lauder Companies
Niagara-on-the-Lake, ON
…people to provide a welcoming, inspirational and personalized in⁃store experience which educates and delights our…
Added 3 days ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
You’ll love it here! We are hiring immediately for a retail sales associate, which we call an advisor at Best Buy. As a retail sales associate, you will be the face of Best Buy for everyone…
Added 4 days ago
Beauty Advisor
CLORE INC.
Brampton, ON
The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert…
Added 4 days ago
LV
Customer Advisor I
Lee Valley Tools
Oshawa, ON
- Up to $18.75 CAD / hour
…high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer…
Added 4 days ago
LV
Customer Advisor I
Lee Valley Tools
Pickering, ON
- Up to $18.75 CAD / hour
- Part-time
- Temporary
…high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer…
Added 4 days ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Toronto, ON
- $19.18 CAD / hour
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 4 days ago
EB
Beauty Advisor-Cosmetic Company Store -Parttime Seasonal - Niagara, ON
ELC Beauty LLC
Niagara-on-the-Lake, ON
- Part-time
…people to provide a welcoming, inspirational and personalized in⁃store experience which educates and delights our…
Added 4 days ago
ME
Seasonal Store Advisor
Mountain Equipment Company
Whitby, ON
- $19.18 to $19.89 CAD / hour
- Temporary
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 4 days ago
RM
Sales Associate | Polo Park (November - January)
Rocky Mountain Soap Company
Winnipeg, MB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 4 days ago
RM
Sales Associate | Southcentre Mall (October - January)
Rocky Mountain Soap Company
Calgary, AB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 5 days ago
Beauty Advisor - The Cosmetic Company Store - Seasonal - Part Time - Cookstown, ON
Estée Lauder Companies
Innisfil, ON
…people to provide a welcoming, inspirational and personalized in⁃store experience which educates and delights our…
Added 6 days ago
LE
Seasonal Beauty Advisor - Part Time - Square One Mall
L'Occitane En Provence
Mississauga, ON
- Part-time
- Temporary
Embark on a journey as a Seasonal Beauty Host with L’Occitane Square One Mall. Our Beauty Hosts immerse your senses in the warmth of Provence through personalized beauty moments. Our goal…
Added 6 days ago
LE
Seasonal Beauty Advisor - Part Time - Scarborough Town Centre
L'Occitane En Provence
Toronto, ON
- Part-time
Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our Scarborough Town Centre boutique. You will welcome each guest through our iconic…
Added 6 days ago
LG
Seasonal Beauty Advisor - Part Time - Scarborough Town Centre
L'OCCITANE Group (B Corp)
Toronto, ON
- Part-time
Step into the warmth and excitement of the holiday season as a Seasonal Beauty Host with L'Occitane at our Scarborough Town Centre boutique. You will welcome each guest through our iconic…
Added 6 days ago
LG
Seasonal Beauty Advisor - Part Time - Square One Mall
L'OCCITANE Group (B Corp)
Mississauga, ON
- Part-time
- Temporary
Embark on a journey as a Seasonal Beauty Host with L’Occitane Square One Mall. Our Beauty Hosts immerse your senses in the warmth of Provence through personalized beauty moments. Our goal…
Added 6 days ago
CL
Client Advisor, Montreal Holt Renfrew Men's
Christian Louboutin
Montreal, QC
- Full-time
OVERVIEW: Under the leadership and guidance of Management, the Client Advisor is responsible for providing outstanding customer service, building and maintaining a loyal client base,…
Added 6 days ago
MG
Sales Associate
Mind Games
Thunder Bay, ON
- Part-time
Added 6 days ago
MG
Retail Sales Associate (Seasonal)
Mind Games
Dartmouth, NS
- Contract
Added 6 days ago
Beauty Advisor - The Cosmetic Company Store- Seasonal Part time - Richmond, BC
Estée Lauder Companies
Richmond, BC
…people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our…

Lee Valley Tools

Customer Advisor I

Oshawa, ON, Canada

Up to $18.75 CAD / hour

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Job details

Pay: Up to $18.75 CAD / hour
Posting language: English
Posted: Oct 21, 2026

Original job description

Job Title: Customer Advisor I

Status: Part-time, Contract until December 24, 2026.

Reporting to: Store Manager

Location: Oshawa, ON

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies. Additionally, we have been ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

We have exciting opportunities for customer advisors for our pop-up store.

Provides high quality support and service for customer orders/enquiries regarding products and/or services. Answers general questions related to products and other issues as they relate to customer orders and returns, processes transactions and helps pick orders in the warehouse.

Key Responsibilities:

Process in store payment transactions with basic understanding of cash handling procedures
Place items on hold, following pre-determined procedure
Look up customer numbers in CW / STEP
Process exchanges and returns using set procedure, re shelving items as needed
Fill a customer orders (including all safety sheets as required)
Answer basic customer questions related to our products
Greets all customers upon entry
Help customers locate items in the showroom
Refill in store displays following ISM guides
Identify if an item is eligible for backorder and help customer to place orders
Occasionally assist in receiving and re shelving products delivered to warehouse
Able to participate in on the floor engagement re; demo, drop ins
Develop understanding of inventory movement for the purpose of backorders or inter store transfers
Develop a working knowledge of our SFS process and procedures.

Knowledge and Skills:

1 to 2 years in retail considered an asset
Experience in a skilled craft or trade (such as woodworking, gardening) a significant asset
Follows set procedures with fairly routine tasks. Expected to use these procedures along with general knowledge to complete tasks.
Usually only requires basic instruction for most work, requiring detailed instructions for new products or processes.

What we offer:

Lee Valley discount.

Salary Range: $18.75

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process customer transactions, holds, returns, exchanges, and orders while answering basic product questions and helping customers locate items. Maintain showroom displays and assist with warehouse receiving, restocking, backorders, and inter-store transfers.

Requirements

One to two years of retail experience is an asset, and experience in a skilled craft or trade such as woodworking or gardening is a significant asset. Candidates should be able to follow established procedures, use general knowledge to complete routine tasks, and learn new products and processes with instruction.

Skills

Customer Service
Cash Handling
Payment Processing
Returns And Exchanges
Order Fulfillment
Product Knowledge
Inventory Management
Backorder Processing
Inter-store Transfers
Merchandising
Warehouse Receiving
Customer Engagement
Following Procedures
Woodworking
Gardening

Benefits

Lee Valley Discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Cash Handling
Payment Transactions
Customer Orders
Returns
Exchanges
Order Fulfillment
Product Enquiries
Customer Engagement
Showroom
Merchandising
Inventory Movement
Backorders
Inter-store Transfers
Warehouse Receiving
Restocking
Safety Sheets
CW
STEP
SFS
Woodworking
Gardening

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