Customer service representative jobs in Kanata, ON and nearby

Customer service representative jobs within 25 km of Kanata, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 147
Employers: 36

Advertised starting pay

Average starting payCAD / hour: $18.06Across 54 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 3%4 listings
On-site: 97%143 listings

Employers hiring include Farm Boy Inc. (55), LCBO (34), Dollar Tree Stores (7).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Kanata, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Added 13 days ago
C
Client Service Representative
CIBC
Ottawa, ON
- Full-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 13 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 15 days ago
LV
Customer Service Representative I
Lee Valley Tools
Ottawa, ON
- Up to $19 CAD / hour
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Full-time
Added 16 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 17 days ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 17 days ago
GF
Overnight Customer Service Representative (Motivator) – Kanata Hazeldean Mall
GoodLife Fitness
Ottawa, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 17 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 17 days ago
MF
Bilingual Client Service Representative
MD Financial Management | Gestion financière MD
Ottawa, ON
- Full-time
Added 19 days ago
OH
Customer Service Representative: Intake - Casual
Ottawa Humane Society
Ottawa, ON
- $24.02 to $27.01 CAD / hour
The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal…
Added 19 days ago
FB
Customer Service Representative - Part Time and Casual
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 19 days ago
SD
Part-Time Customer Service Associate
Spence Diamonds
Ottawa, ON
- $18.15 to $18.6 CAD / hour
- Part-time
Our people are the center stone of our business, who bring our vision to life for every customer, every day.
Added 19 days ago
C
Client Service Representative
CIBC
Ottawa, ON
- Part-time
Added 19 days ago
LM
Customer Service Associate (Seasonal Full Time)
La Maison Simons
Ottawa, ON
- Full-time
Added 20 days ago
BP
Front End, Cashier & Customer Service Associate Part Time
Bass Pro Shops
Ottawa, ON
- Part-time
…greet and engage customers during the checkout process, process customer funds accurately and appropriately, while explaining additional Bass Pro Shops services and…
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 21 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Added 22 days ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…

Lee Valley Tools

Customer Service Representative I

Ottawa, ON, Canada

Up to $19 CAD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $19 CAD / hour
Posting language: English
Posted: Sep 18, 2026

Original job description

Job Title: Customer Service Representative

Status: Contract basis (October 13, 2026, until January 15, 2026)

Position Status: New Role

Reporting to: Manager, Customer Service

Location: Ottawa, ON (in office)

About Lee Valley:

Since 1978, Lee Valley has recognized that for many, woodworking and gardening are more than just hobbies. Lee Valley Tools enjoys a proud history of providing high-quality woodworking, gardening, hobby, hardware, gift and seasonal merchandise to customers worldwide. We pride ourselves on providing quality products and renowned customer service.

Lee Valley has been honored with many prestigious awards, including being recognized as one of Canada's Best Managed Companies by Deloitte. Additionally, we ranked #1 for In-Store Experience in Ontario by Leger Marketing Inc.

A position at Lee Valley is more than just a job – we honor the time and dedication that our people give by providing sustained and meaningful employment while striving to provide an environment where learning and development are encouraged.

Overview:

As a Seasonal Customer Service Representative, your main focus will be answering incoming customer calls and helping with orders, products, deliveries and other service questions. You will provide friendly, accurate support while helping customers get the information or resolution they need as efficiently as possible.

Depending on business needs, skills and performance, seasonal employees may also be cross-trained to assist our Digital Support teams with email, live chat, online order review and other e-commerce work.

Key Responsibilities:

Answers queries from customers promptly, courteously, and efficiently
Provides accurate entry and processing of customer orders
Provides customers with accurate pricing, part numbers, and/or product availability for orders
Determines the nature of the call and forwards it to the appropriate individual or group as necessary
Resolves simple service inquiries and delivery issues, including tracking orders
Enters catalog requests, processes gift cards, etc. as required
Contributes to projects, including packaging
Respond to customers through email and live chat while maintaining the same friendly, accurate service provided by phone.
Review online orders for accuracy, completeness and possible fraud indicators, escalating concerns when required.
Monitor shared customer service and order inboxes and respond or route messages appropriately.

Knowledge and Skills:

Possesses basic knowledge of Lee Valley’s primary product lines
Demonstrates strong customer service skills
Excellent communication skills, both verbally and in writing
Ability to communicate in both French and English is an asset
Experience in a call centre environment is an asset
Knowledge of Microsoft Suite
The ability to multitask, learn quickly and adapt to changing priorities during busy periods
Accuracy and attention to detail when entering orders and customer information.
High School, or less than 1 year specific training or college certificate.

What we offer:

A generous Lee Valley employee discount.

Salary Range: $19/ hr

Diversity and Inclusion:

At Lee Valley, we are proud to celebrate and foster a diverse team of professionals. We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work. Our diverse community combined with our inclusive culture, is what sets us apart in the industry.

We encourage all candidates to apply for job opportunities with Lee Valley regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, or disability.

Our Approach to Artificial Intelligence in Recruitment

We believe that hiring decisions should be grounded in human judgment, thoughtful evaluation, and meaningful dialogue.

At Lee Valley, we do not use artificial intelligence tools to screen, rank, or make automated decisions about candidates. All applications are reviewed by members of our hiring team, and selection decisions are made through human assessment and professional judgment.

We are committed to a fair, transparent, and equitable recruitment process where candidates are evaluated based on their experience, skills, and potential - not by automated systems.

Accommodation Requests

If you require accommodation during the recruitment and selection process, please do not hesitate to reach out.

How to Apply:

Please visit our careers page at https://www.leevalley.com/en-ca/careers

We thank all applicants, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The representative will answer incoming customer calls to assist with orders, product inquiries, and delivery issues. They will also support digital channels including email and live chat while maintaining high standards of service.

Requirements

Candidates should possess strong communication skills and basic knowledge of the company's product lines. A high school diploma or less than one year of specific training is required for this role.

Skills

Customer service
Communication skills
Order processing
Microsoft suite
Multitasking
Attention to detail
Email support
Live chat
Order tracking
Data entry

Benefits

Employee discount

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
E-commerce
Retail
Call Centre
Microsoft Suite
Data Entry
Live Chat
Order Tracking
Product Availability
Gift Cards
Fraud Indicators
Woodworking
Gardening
Seasonal

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