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spa manager

  • Calgary, AB, Canada

$100,001 - $500,000 · Full-time

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Job details

Pay
$100,001 - $500,000
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Relocation costs covered by employer
  • Spa

Budgetary responsibility

  • $100,001 - $500,000

Responsibilities

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Establish or implement policies and procedures for staff
  • Plan and control budget and inventory
  • Manage contracts for advertising or marketing strategies
  • Hire, train and supervise staff
  • Address customers' complaints or concerns

Supervision

  • More than 20 people

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Combination of sitting, standing, walking
  • Fast-paced environment

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
More about this job

Responsibilities

Direct, evaluate, plan, and organize the spa’s daily operations, including implementing staff policies and procedures and controlling the budget and inventory. Manage advertising or marketing contracts, hire and supervise staff, and address customer complaints and concerns.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. The role also calls for strong communication, organization, judgment, reliability, flexibility, client focus, and the ability to work in a fast-paced environment.

Skills

  • Daily Operations Management
  • Operational Evaluation
  • Planning and Organization
  • Policy and Procedure Implementation
  • Budget Management
  • Inventory Control
  • Contract Management
  • Advertising and Marketing
  • Hiring
  • Staff Training and Supervision
  • Customer Complaint Resolution
  • Attention to Detail
  • Oral Communication
  • Written Communication
  • Judgment
  • Teamwork

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Hospitality
  • Customer Service & Support

Keywords

  • Spa
  • Daily Operations
  • Budget Management
  • Inventory Control
  • Policies and Procedures
  • Contract Management
  • Advertising
  • Marketing
  • Hiring
  • Staff Training
  • Staff Supervision
  • Customer Complaints
  • Client Focus
  • Attention to Detail
  • Oral Communication
  • Written Communication
  • Organization
  • Judgment
  • Reliability
  • Teamwork
  • Fast-Paced Environment

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