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Added 7 mins ago
A&
IT Field Services Support
Alvarez & Marsal
Toronto, ON
- Full-time
…escalation to other service desk team members, engineering and/or applications development groups using our incident management system. In addition, the IT Field Services Support Specialist…
Added 7 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
Implement and recommend serverless applications using PaaS solutions such as Google Cloud Functions and Amazon Lambda.
Added 7 mins ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
…validate secure, consistent and efficient delivery of software and applications. You will work to bridge the gap between these teams for seamless and secure application and software…
Added 9 mins ago
RB
Manager Business Markets
Royal Bank of Canada
Surrey, BC
- Full-time
…web based meetings, social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional…
Added 22 mins ago
H
Stock Associate, HOKA
HOKA
Toronto, ON
- Part-time
…of a team; you report to work on time and notify your Store Manager in advance if you will be late or…
Added 22 mins ago
AS
Senior Manager, Strategic Finance
Amica Senior Lifestyles
Toronto, ON
- Full-time
The Senior Manager, Strategic Finance leads financial analysis and strategic decision support across pricing, capital investment, growth initiatives, and long-range planning. Reporting…
Added 22 mins ago
AL
Senior Plant Engineer
Air Liquide
Hamilton, ON
- Full-time
…objectives. Additionally, this role encompasses Capital Project Manager responsibilities, leading end-to-end capital expenditure (CAPEX) projects, managing project budgets, timelines, and…
Added 39 mins ago
WW
Senior Engineering Technologist, Mechanical
WhiteWater West-
Richmond, BC
- Full-time
Reports to: Manager, Composites Development Engineering
Added 48 mins ago
MO
Systems Analyst – 24-month Term
Municipality of East Hants, Nova Scotia, Canada
Elmsdale, NS
- Contract
Reporting to the Manager of Information Services, the Systems Analyst will provide project-based programming support in the design, development and implementation of web-based solutions,…
Added 48 mins ago
FI
Project Manager
Fero International Inc.
Stoney Creek, NB
- Full-time
Reporting to the Director, Projects, the Project Manager plays a pivotal role in leading the planning, execution and delivery of modular construction projects. This individual is…
Added 50 mins ago
Process Safety Engineer, Contractor
Inter Pipeline Ltd.
AB · Strathcona County, AB
…Saskatchewan, the Process Safety Engineer will report to the Manager, Process & Operations Engineering, within the HPC Technical Services…
Added 54 mins ago
PC
Assistant Store Warehouse Manager - Full-Time
PVH Corp.
Delta, BC
- Full-time
…employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is…
Added 54 mins ago
Project Manager I
City of Vancouver
Vancouver, BC
…(OT), SCADA systems and internet of things (IoT). The Project Manager works collaboratively with primarily the SCADA support team plus, third party utility providers, interdepartmentally…
Added 1 hour ago
Lead Hub Operations Excellence Engineering
Purolator
Toronto, ON · Etobicoke, ON
Reporting to the Operations Excellence Manager and based out of the National Hub Ontario, the Lead Hub Operations Excellence Engineer is resposible for driving network strategy, facility…
Added 1 hour ago
AC
Spécialiste En Approvisionnement
Aston Carter
Quebec, QC
- $100,000 to $140,000 CAD / year
- Full-time
Escalate risks, constraints, or commercial issues to the Procurement Manager as required.
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
Pwc Canada
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
As a Manager, Threat Hunting & Incident Response, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 1 hour ago
NA
Data Analyst Safe Haven -Research and Innovation
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Assist the Safe Haven Manager in delivery of Safe Haven operational tasks relating to SQL queries and data extracts
Added 1 hour ago
AC
Manager, Maintenance
Aurora Cannabis Inc.
Mount Currie 6, BC
- Full-time
The Manager, Maintenance is responsible for managing the facility infrastructure, utilities, equipment, and maintenance program at the Alpine facility in Pemberton, BC. This role is…
Added 1 hour ago
FF
Protein Biochemistry Technician
Future Fields
AB · Edmonton, AB
- $50,000 to $60,000 CAD / year
- Full-time
You'll report to Paige, Technical Project Manager, as part of our CDMO team. In this role, you'll collaborate closely with platform development scientists and client-facing project…
Added 1 hour ago
CO
Lead Internal Auditor
City of Brampton
Brampton, ON
- Temporary
Reporting to the Manager, Internal Audit, (or to the Director, Internal Audit on solo projects) this position plans, performs internal audit assurance and advisory engagements of moderate…
Added 1 hour ago
YM
Government Relations and Compliance Manager
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Reporting to the Director, Legal, Regulatory & Compliance (LRC), the Governance, Risk & Compliance (GRC) Manager is responsible for supporting the LRC department on product and regulatory…
Added 1 hour ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Vancouver, BC
- Full-time
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Added 1 hour ago
Senior Programmer Analyst
Office of the Chief Information Officer
St. John's, NL
Reporting to the Manager of Enterprise HR Applications and working under the guidance of a Team Lead, the Office of the Chief Information Officer (OCIO) is seeking a Senior Programmer…
Added 1 hour ago
WI
Project Manager, Transportation Engineering
WSP in Canada
Langley (District), BC · City of Langley, BC
- Full-time
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Added 1 hour ago
AI
Associate Product Manager
Agilence, Inc.
Success, SK
- Full-time
As an Associate Product Manager, you will support the planning, development, and delivery of product capabilities across the Agilence platform. You will work closely with Product Managers,…

Closed listing

LEGOLAND Discovery Centre

Retail Team Lead

Vaughan, ON, Canada
1 Bass Pro Mills Drive, Toronto, Ontario, Canada

$19.5 CAD / hour · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $19.5 CAD / hour
Job type: Full-time
Closing date: Oct 7, 2027
Education: High school diploma
Experience: Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

What you'll bring to the team

What you'll bring to the team

Lead. Inspire. Deliver Exceptional Guest Experiences.

Are you a passionate retail leader who thrives in a fast-paced, guest-focused environment? Do you enjoy motivating teams, driving sales, and creating memorable experiences for guests? If so, we'd love to hear from you!

We are looking for an enthusiastic Retail Team Lead to join our team and play a key role in leading daily retail operations. This is an exciting opportunity to combine your retail leadership experience with a dynamic attractions environment where no two days are the same.

The ideal candidate will be able work a flexible schedule that includes working weekends and holidays and have 2-Year Retail Experience; Team Management Experience, and Merchandising Experience.

What You'll Be Doing

As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both guests and team members.

You'll:

Lead by example on the shop floor, delivering world-class guest experiences every day.
Coach, mentor, and motivate team members to achieve service, sales, and operational goals.
Support recruitment, onboarding, training, and ongoing development of the Retail Team.
Drive retail performance through effective merchandising, inventory control, and sales initiatives.
Monitor key performance indicators (KPIs) and contribute to revenue growth across retail operations.
Manage guest concerns professionally and ensure effective guest recovery when needed.
Ensure the highest standards of cleanliness, safety, visual presentation, and operational compliance.
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Support stock management, inventory accuracy, replenishment processes, and stock takes.
Act as a Duty Manager when required, helping oversee the daily operation of the attraction.
Foster a positive, fun, and guest-obsessed team culture.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

Qualifications & Experience

What We're Looking For

We're seeking a confident, energetic leader who enjoys working alongside their team and creating memorable guest experiences.

Qualifications & Experience

High School Diploma or GED required.
College degree preferred.
Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Proven experience leading teams and driving operational success.
Strong customer service and sales skills.
Experience with merchandising, inventory management, and retail operations.
Excellent communication, coaching, and people management abilities.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills with the ability to multitask and prioritize effectively.
Comfortable using retail systems, POS systems, and inventory management tools.

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

CAD $19.50/Hr.

About employer

More about this job

Responsibilities

The Retail Team Lead is responsible for overseeing daily retail operations, including merchandising, inventory control, and staff management. They must lead by example to ensure exceptional guest experiences while coaching team members to meet sales and operational goals.

Requirements

Candidates must have at least 2 years of supervisory experience in a retail or customer-focused environment. A high school diploma or GED is required, with a college degree preferred.

Skills

Retail leadership
Team management
Merchandising
Inventory management
Customer service
Sales
Coaching
Mentoring
Operational excellence
Communication
Multitasking
POS systems
Labor planning
Scheduling
Conflict resolution

Benefits

Merlin Magic Pass
Recognition programs
Rewards
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Team Lead
Merchandising
Inventory Control
KPIs
POS Systems
Guest Experience
Staff Scheduling
Duty Manager
Customer Service
Operations
Recruitment
Training
Safety Compliance
Revenue Growth
Hospitality
Attractions
Leadership
Coaching
Mentoring

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