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Added 3 mins ago
H
Senior Designer, ICT/Security
HDR
Calgary, AB · Toronto, ON
- Full-time
…environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering…
Added 19 mins ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
The jobholder reports to the Cell Manager and is responsible for:
Added 1 hour ago
FH
Registered Nurse, Perinatal - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited,…
Added 2 hours ago
A&
Store Manager - CF Polo Park, Hollister
Abercrombie & Fitch Co.
Winnipeg, MB
- Full-time
The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development…
Added 3 hours ago
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Third Key Holder
Ardene
Georgetown, ON
- Part-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 3 hours ago
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Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
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Added 3 hours ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
Professional Growth: Our team members grow fast. Advancement pathways include:
Added 3 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Work with the Project Manager to support in developing mitigation strategies when risks in site conditions, equipment specifications, drawings, or construction coordination are identified.
Added 3 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
…interacts with customer’s designated Champion, Husky’s Program Manager, Technical Support Team and…
Added 3 hours ago
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Seasonal Sales Associate (Don Mills)
Knix
Toronto, ON
- $19.7 CAD / hour
- Temporary
Career Advancement - Knix keeps growing and we love to promote from within!
Added 3 hours ago
K
Seasonal Sales Associate (Halifax)
Knix
Halifax, NS
- $17.9 CAD / hour
- Temporary
Career Advancement - Knix keeps growing and we love to promote from within!
Added 4 hours ago
CW
Office Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
As a Business Administrative Coordinator, you will work directly alongside our Operations Manager, supporting daily business activities while collaborating with multiple departments across…
Added 4 hours ago
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Seasonal Sales Associate (Guildford)
Knix
Surrey, BC
- $19.7 CAD / hour
- Temporary
Career Advancement - Knix keeps growing and we love to promote from within!
Added 4 hours ago
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U.S. Corporate Tax Partner
Baker Tilly Canada
Toronto, ON
- Full-time
Current level: Senior Manager, Director, Principal, or Non-Equity Partner
Added 4 hours ago
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Seasonal Sales Associate (Chinook)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
Career Advancement - Knix keeps growing and we love to promote from within!
Added 5 hours ago
BC
Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
…teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and…
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Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
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Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
…teams and remove systemic barriers in hiring, retention, and advancement. We track and report on our progress because representation matters. We regularly review our benefits, policies, and…
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Recreation Therapist
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Occupational Therapist
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Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
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Added 5 hours ago
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Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
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Added 5 hours ago
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Registered Practical Nurse - Critical Care
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LEGOLAND Discovery Centre

Retail Team Lead

Vaughan, ON, Canada
1 Bass Pro Mills Drive, Toronto, Ontario, Canada

$19.5 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19.5 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2027
Education: High school diploma
Experience: Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Posting language: English
Posted: Oct 25, 2026

Original job description

What you'll bring to the team

What you'll bring to the team

Lead. Inspire. Deliver Exceptional Guest Experiences.

Are you a passionate retail leader who thrives in a fast-paced, guest-focused environment? Do you enjoy motivating teams, driving sales, and creating memorable experiences for guests? If so, we'd love to hear from you!

We are looking for an enthusiastic Retail Team Lead to join our team and play a key role in leading daily retail operations. This is an exciting opportunity to combine your retail leadership experience with a dynamic attractions environment where no two days are the same.

The ideal candidate will be able work a flexible schedule that includes working weekends and holidays and have 2-Year Retail Experience; Team Management Experience, and Merchandising Experience.

What You'll Be Doing

As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both guests and team members.

You'll:

Lead by example on the shop floor, delivering world-class guest experiences every day.
Coach, mentor, and motivate team members to achieve service, sales, and operational goals.
Support recruitment, onboarding, training, and ongoing development of the Retail Team.
Drive retail performance through effective merchandising, inventory control, and sales initiatives.
Monitor key performance indicators (KPIs) and contribute to revenue growth across retail operations.
Manage guest concerns professionally and ensure effective guest recovery when needed.
Ensure the highest standards of cleanliness, safety, visual presentation, and operational compliance.
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Support stock management, inventory accuracy, replenishment processes, and stock takes.
Act as a Duty Manager when required, helping oversee the daily operation of the attraction.
Foster a positive, fun, and guest-obsessed team culture.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

Qualifications & Experience

What We're Looking For

We're seeking a confident, energetic leader who enjoys working alongside their team and creating memorable guest experiences.

Qualifications & Experience

High School Diploma or GED required.
College degree preferred.
Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Proven experience leading teams and driving operational success.
Strong customer service and sales skills.
Experience with merchandising, inventory management, and retail operations.
Excellent communication, coaching, and people management abilities.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills with the ability to multitask and prioritize effectively.
Comfortable using retail systems, POS systems, and inventory management tools.

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

CAD $19.50/Hr.

Apply About employer

More about this job

Responsibilities

The Retail Team Lead is responsible for overseeing daily retail operations, including merchandising, inventory control, and driving sales performance. They also coach and mentor team members to ensure exceptional guest experiences and maintain high standards of safety and cleanliness.

Requirements

Candidates must have at least 2 years of supervisory experience in a retail or customer-focused environment and possess strong leadership and communication skills. A high school diploma or GED is required, while a college degree is preferred.

Skills

Retail leadership
Team management
Merchandising
Inventory management
Customer service
Sales
Coaching
Mentoring
Operational excellence
Communication
People management
Multitasking
POS systems
Stock management
Labor planning

Benefits

Merlin Magic Pass
Recognition programs
Rewards
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Merchandising
Inventory Control
Customer Service
Sales Initiatives
KPIs
Team Management
POS Systems
Stock Management
Operational Compliance
Staff Scheduling
Guest Experience
Duty Manager
Retail Operations
Recruitment
Training
Onboarding
Safety Standards
Visual Presentation

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