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Added 18 mins ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Support Microsoft Windows environments, Microsoft 365 applications, mobile devices, and common business applications
Added 26 mins ago
A
Store Assistant Manager
Ardene
St. Catharines, ON
- Full-time
The temporary Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead…
Added 26 mins ago
A
Third Key Holder
Ardene
London, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Surrey, BC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Simcoe Lodge, ON · Simcoe, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Third Key Holder
Ardene
Hamilton, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Store Manager
Ardene
Victoria, BC
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 26 mins ago
A
Third Key Holder Visual
Ardene
Corner Brook, NL
- Part-time
· Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
Added 26 mins ago
A
Store Manager (temporary)
Ardene
ON · Kanata, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Waterloo, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Kitchener, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Senior IT Business Analyst
Ardene
Laval, QC
- Full-time
Proactively identify and manage risks, issues, dependencies, and roadblocks, escalating significant matters to the Senior IT Program Manager as appropriate.
Added 26 mins ago
A
Store Assistant Manager
Ardene
Nanaimo, BC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
The temporary Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is…
Added 26 mins ago
A
Third Key Holder
Ardene
Saskatoon, SK
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Third Key Holder
Ardene
Kelowna, BC
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Third Key Holder
Ardene
Saskatoon, SK
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Peterborough, ON
- Full-time
The temporary Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Fredericton, NB
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Third Key Holder
Ardene
Georgetown, ON
- Part-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Bridgewater, NS
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Manager
Ardene
Bridgewater, NS
- Full-time
The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Lasalle, ON
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Assistant Manager
Ardene
Rouyn-Noranda, QC
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…
Added 26 mins ago
A
Store Assistant Manager
Ardene
NB · Campbelton, NB
- Full-time
The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example…

LEGOLAND Discovery Centre

Retail Team Lead

Vaughan, ON, Canada
1 Bass Pro Mills Drive, Toronto, Ontario, Canada

$19.5 CAD / hour · Full-time

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Job details

Pay: $19.5 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2027
Education: High school diploma
Experience: Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Posting language: English
Posted: Oct 25, 2026

Original job description

What you'll bring to the team

What you'll bring to the team

Lead. Inspire. Deliver Exceptional Guest Experiences.

Are you a passionate retail leader who thrives in a fast-paced, guest-focused environment? Do you enjoy motivating teams, driving sales, and creating memorable experiences for guests? If so, we'd love to hear from you!

We are looking for an enthusiastic Retail Team Lead to join our team and play a key role in leading daily retail operations. This is an exciting opportunity to combine your retail leadership experience with a dynamic attractions environment where no two days are the same.

The ideal candidate will be able work a flexible schedule that includes working weekends and holidays and have 2-Year Retail Experience; Team Management Experience, and Merchandising Experience.

What You'll Be Doing

As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both guests and team members.

You'll:

Lead by example on the shop floor, delivering world-class guest experiences every day.
Coach, mentor, and motivate team members to achieve service, sales, and operational goals.
Support recruitment, onboarding, training, and ongoing development of the Retail Team.
Drive retail performance through effective merchandising, inventory control, and sales initiatives.
Monitor key performance indicators (KPIs) and contribute to revenue growth across retail operations.
Manage guest concerns professionally and ensure effective guest recovery when needed.
Ensure the highest standards of cleanliness, safety, visual presentation, and operational compliance.
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Support stock management, inventory accuracy, replenishment processes, and stock takes.
Act as a Duty Manager when required, helping oversee the daily operation of the attraction.
Foster a positive, fun, and guest-obsessed team culture.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

Qualifications & Experience

What We're Looking For

We're seeking a confident, energetic leader who enjoys working alongside their team and creating memorable guest experiences.

Qualifications & Experience

High School Diploma or GED required.
College degree preferred.
Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Proven experience leading teams and driving operational success.
Strong customer service and sales skills.
Experience with merchandising, inventory management, and retail operations.
Excellent communication, coaching, and people management abilities.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills with the ability to multitask and prioritize effectively.
Comfortable using retail systems, POS systems, and inventory management tools.

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

CAD $19.50/Hr.

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More about this job

Responsibilities

The Retail Team Lead is responsible for overseeing daily retail operations, including merchandising, inventory control, and driving sales performance. They also coach and mentor team members to ensure exceptional guest experiences and maintain high standards of safety and cleanliness.

Requirements

Candidates must have at least 2 years of supervisory experience in a retail or customer-focused environment and possess strong leadership and communication skills. A high school diploma or GED is required, while a college degree is preferred.

Skills

Retail leadership
Team management
Merchandising
Inventory management
Customer service
Sales
Coaching
Mentoring
Operational excellence
Communication
People management
Multitasking
POS systems
Stock management
Labor planning

Benefits

Merlin Magic Pass
Recognition programs
Rewards
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Merchandising
Inventory Control
Customer Service
Sales Initiatives
KPIs
Team Management
POS Systems
Stock Management
Operational Compliance
Staff Scheduling
Guest Experience
Duty Manager
Retail Operations
Recruitment
Training
Onboarding
Safety Standards
Visual Presentation

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