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Added 2 mins ago
MS
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model. Submetering is proven to reduce in-suite energy consumption…
Added 2 mins ago
B
Sales Enablement Manager (OTE: upto 120k)
BoomerangFX
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
5+ years of SaaS sales leadership and revenue operations experience, with a proven track record of managing, coaching, and scaling high-performing Account Executive (AE) teams. Strong…
Added 1 hour ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 2 hours ago
M
Restaurant assistant manager
McDonald's
Salmon Arm, BC
- Full-time
Added 2 hours ago
FH
Hotel Manager
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
As Hotel Manager, you will partner with the General Manager to lead hotel operations, develop our leaders and deliver memorable guest experiences. Your visible leadership, operational…
Added 2 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Sources new revenue and investments through client acquisition and deepening existing relationships.
Added 2 hours ago
CH
Night Audit - 1 Year Contract
Crescent Hotels & Resorts
Saint John, NB
- Full-time
Are you a night owl with a passion for hospitality? Delta Hotels by Marriott Saint John is seeking a Night Manager to join our team in Saint John, NB, Canada.
Added 2 hours ago
TS
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD Securities
Toronto, ON
- Full-time
TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and…
Added 4 hours ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
…Timmins Animal Hospital has an amazing opportunity for a Hospital Manager interested in growing the practice for a community in need. If you're passionate about providing unparalleled…
Added 4 hours ago
M
store manager - retail
MaxiCare
Sherbrooke, QC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 5 hours ago
I
Product Line Manager - Geomembrane & Specialty Market
IPG
NB · New Brunswick, Canada
- Full-time
Title: Product Manager - AgGeo & Specialty market
Added 5 hours ago
T
Associate – Payables and Receivables Product Management, Transaction Banking Product
TD
Toronto, ON
- Full-time
TD Securities (TDS) is one of the world's leading wholesale banks with operations spread across 15 offices globally. It provides a full suite of products and services to corporate and…
Added 9 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
Program Manager, Service Operational Support (Finance & Business Services)
Added 12 hours ago
QR
National Account Sales Manager-Retail
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware is looking for a National Account Sales Manager-Ratail to develop and manage strategic relationships with Major Retail Hardware chains Home Improvement, and Building…
Added 12 hours ago
QR
Product Manager – Door Hardware
Quincaillerie Richelieu
Kitchener, ON
- Full-time
We are seeking a dynamic, experienced Product Manager – Door Hardware to drive product strategy, sales growth, and market development within the door and builders’ hardware industry. Based…
Added 12 hours ago
BV
Prospect Analyst
Bow Valley College
Calgary, AB
- Full-time
…build meaningful relationships and achieve its fundraising and revenue generation goals. Reporting to the Manager, Advancement, you will collect, analyze and translate research into…
Added 12 hours ago
BV
Prospect and Donor Analyst
Bow Valley College
Calgary, AB
- Full-time
…build meaningful relationships and achieve its fundraising and revenue generation goals. Reporting to the Manager, Advancement, you will collect, analyze and translate research into…
Added 12 hours ago
TE
Commercial Finance Manager
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $100,000 to $110,000 CAD / year
We are seeking a Commercial Finance Manager with strong financial expertise, analytical capabilities, strategic business acumen, and a solution-oriented mindset. This role will drive…
Added 13 hours ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
Monitor key performance indicators (KPIs) and contribute to revenue growth across retail operations.
Added 14 hours ago
FS
store manager - retail
Free Spirit Botanicals
Victoria, BC
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 14 hours ago
C
Part-Time Manager
Claire's
Nanaimo, BC
- $18 to $19 USD / hour
- Part-time
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Added 14 hours ago
JR
restaurant manager
JKC Restaurants
Nicolet, QC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 14 hours ago
C
Assistant Store Manager
Claire's
Kelowna, BC
- $22 to $24 USD / hour
- Full-time
…upselling products, and implementing promotions to maximize revenue. You’ll be at the forefront of driving store…
Added 14 hours ago
C
Part-Time Manager
Claire's
Windsor, ON
- $18 USD / hour
- Part-time
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
Added 14 hours ago
C
Part-Time Manager
Claire's
Kitchener, ON
- $18 USD / hour
- Part-time
Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.

LEGOLAND Discovery Centre

Retail Team Lead

Vaughan, ON, Canada
1 Bass Pro Mills Drive, Toronto, Ontario, Canada

$19.5 CAD / hour · Full-time

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Applications open in a new tab.

Job details

Pay: $19.5 CAD / hour
Job type: Full-time
Apply by: Oct 25, 2027
Education: High school diploma
Experience: Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Posting language: English
Posted: Oct 25, 2026

Original job description

What you'll bring to the team

What you'll bring to the team

Lead. Inspire. Deliver Exceptional Guest Experiences.

Are you a passionate retail leader who thrives in a fast-paced, guest-focused environment? Do you enjoy motivating teams, driving sales, and creating memorable experiences for guests? If so, we'd love to hear from you!

We are looking for an enthusiastic Retail Team Lead to join our team and play a key role in leading daily retail operations. This is an exciting opportunity to combine your retail leadership experience with a dynamic attractions environment where no two days are the same.

The ideal candidate will be able work a flexible schedule that includes working weekends and holidays and have 2-Year Retail Experience; Team Management Experience, and Merchandising Experience.

What You'll Be Doing

As a Retail Team Lead, you'll be responsible for leading and inspiring the Retail Team while ensuring exceptional service, operational excellence, and a safe, welcoming environment for both guests and team members.

You'll:

Lead by example on the shop floor, delivering world-class guest experiences every day.
Coach, mentor, and motivate team members to achieve service, sales, and operational goals.
Support recruitment, onboarding, training, and ongoing development of the Retail Team.
Drive retail performance through effective merchandising, inventory control, and sales initiatives.
Monitor key performance indicators (KPIs) and contribute to revenue growth across retail operations.
Manage guest concerns professionally and ensure effective guest recovery when needed.
Ensure the highest standards of cleanliness, safety, visual presentation, and operational compliance.
Assist with labor planning, scheduling, and staff utilization to meet business needs.
Support stock management, inventory accuracy, replenishment processes, and stock takes.
Act as a Duty Manager when required, helping oversee the daily operation of the attraction.
Foster a positive, fun, and guest-obsessed team culture.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

Qualifications & Experience

What We're Looking For

We're seeking a confident, energetic leader who enjoys working alongside their team and creating memorable guest experiences.

Qualifications & Experience

High School Diploma or GED required.
College degree preferred.
Minimum of 2 years of supervisory experience in a retail, hospitality, visitor attraction, or similar customer-focused environment.
Proven experience leading teams and driving operational success.
Strong customer service and sales skills.
Experience with merchandising, inventory management, and retail operations.
Excellent communication, coaching, and people management abilities.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills with the ability to multitask and prioritize effectively.
Comfortable using retail systems, POS systems, and inventory management tools.

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

Pay Range

CAD $19.50/Hr.

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More about this job

Responsibilities

The Retail Team Lead is responsible for overseeing daily retail operations, including merchandising, inventory control, and driving sales performance. They also coach and mentor team members to ensure exceptional guest experiences and maintain high standards of safety and cleanliness.

Requirements

Candidates must have at least 2 years of supervisory experience in a retail or customer-focused environment and possess strong leadership and communication skills. A high school diploma or GED is required, while a college degree is preferred.

Skills

Retail leadership
Team management
Merchandising
Inventory management
Customer service
Sales
Coaching
Mentoring
Operational excellence
Communication
People management
Multitasking
POS systems
Stock management
Labor planning

Benefits

Merlin Magic Pass
Recognition programs
Rewards
Learning and advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Merchandising
Inventory Control
Customer Service
Sales Initiatives
KPIs
Team Management
POS Systems
Stock Management
Operational Compliance
Staff Scheduling
Guest Experience
Duty Manager
Retail Operations
Recruitment
Training
Onboarding
Safety Standards
Visual Presentation

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