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Branch Manager, Bay Roberts

  • Bay Roberts, NL, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
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Original job description

Branch Manager, Bay Roberts

Location: Bay Roberts, Newfoundland

Maritime Travel is searching for a full-time Branch Manager in our Bay Roberts branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works!

Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative - able to uncover and realize people’s true dreams. Organized and thorough - because detail is critical. Energetic and enthusiastic, even when the chips are down - because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities:

  • Managing a team of travel professionals.
  • Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
  • Providing exceptional customer service in person, over the phone and via email
  • Preparing and processing itineraries with assistance of our automated templates

Qualifications:

  • Minimum 5 years sales or customer service experience with a passion for exceeding customer expectations.
  • International or Domestic travel experience.
  • Ability to work full time.
  • Excellent communication skills, both written and verbal.
  • Flexibility and the ability to adapt to changing customer needs and industry trends.
  • Knowledge of Apollo or Sabre booking systems considered an asset.
  • A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
  • Previous team management experience required.
  • 2 years Travel Consultant experience is required.
  • 2 years Management experience is required.

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience.

Email your resume and cover letter to hr@maritimetravel.ca!

RETURN TO CAREERS

Location: Bay Roberts, Newfoundland

Maritime Travel is searching for a full-time Branch Manager in our Bay Roberts branch.

Maritime Travel Inc. has been around since 1949 but we are still a young company at heart. Each day we strive to improve ourselves and the way we do business. All of this is due to our outstanding team members. We hire and train the best staff, empowering them to give our clients excellent service and value. We do this with consistency, professionalism and a smile. It’s a simple approach to business – and it works!

Named one of the Best Employers in Canada for 2026, and one of Canada’s Best Managed Companies for over 25 consecutive years, Maritime/LeGrow’s Travel provides a dynamic team environment. We hire the best staff and provide attractive compensation packages and benefits, like our robust company FAM program. Come join our well-travelled, highly educated and experienced team of experts.

The best counsellors are friendly and caring with customers. Intuitive and imaginative - able to uncover and realize people’s true dreams. Organized and thorough - because detail is critical. Energetic and enthusiastic, even when the chips are down - because the busy season is hectic. They’re also self motivated, yet strong team players. And above all, passionate about travel. It’s people just like this who have given Maritime Travel Inc. its reputation as a great travel agency.

Responsibilities:

  • Managing a team of travel professionals.
  • Using your travel passion and knowledge to sell products and destinations your clients require or express interest in
  • Providing exceptional customer service in person, over the phone and via email
  • Preparing and processing itineraries with assistance of our automated templates

Qualifications:

  • Minimum 5 years sales or customer service experience with a passion for exceeding customer expectations.
  • International or Domestic travel experience.
  • Ability to work full time.
  • Excellent communication skills, both written and verbal.
  • Flexibility and the ability to adapt to changing customer needs and industry trends.
  • Knowledge of Apollo or Sabre booking systems considered an asset.
  • A positive attitude, a keen interest in travel, and a commitment to lifelong learning.
  • Previous team management experience required.
  • 2 years Travel Consultant experience is required.
  • 2 years Management experience is required.

Maritime Travel offers a competitive salary and benefits package which would be aligned with the candidate’s experience.

Email your resume and cover letter to hr@maritimetravel.ca!

WHY CHOOSE US?

AWARDS

FLEXIBLE WORK OPTIONS

MATURE STUDENT PROGRAM

WHY CHOOSE US?

AWARDS

FLEXIBLE WORK OPTIONS

MATURE STUDENT PROGRAM

Payment Plans

12 Easy Payments

Sustainable Travel

Travel the World Lightly

Gift Registry

Give the Gift of Memories

Entry Requirements

Know Before You Go

Payment Plans

12 Easy Payments

Sustainable Travel

Travel the World Lightly

Gift Registry

Give the Gift of Memories

Entry Requirements

Know Before You Go

Holiday Club Deals

Receive the latest and greatest deals and some great

vacation ideas!

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Holiday Club Deals

Receive the latest and greatest deals and some great

vacation ideas!

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Best Price Guarantee

No Service Fees on Vacation Packages & Cruises

Pricing Same as Online

Round the Clock Customer Care

All Inclusives:

  • Travel Deals
  • Book Online
  • Travel Partners

Cruises:

  • Ocean Cruises
  • River Cruises
  • Specialty Cruises

Specialty Travel:

  • Solo Travel

Tours & Groups:

  • Custom Escorted Vacations
  • Make Your Own Group
  • Wedding & Honeymoons
  • Sustainable Tours
  • Tour Partners

More:

  • After Hours Assistance
  • Travel Insurance
  • Gift Cards
  • Sustainable Travel
  • Payment Plans
  • Park’N Fly Coupon

All-Inclusives:

  • Travel Deals
  • Book Online
  • Travel Partners

Cruises:

  • Ocean Cruises
  • River Cruises
  • Specialty Cruises

Specialty Travel:

  • Solo Travel

Tour & Groups:

  • Custom Escorted Vacations
  • Make Your Own Group
  • Wedding & Honeymoons
  • Sustainable Tours
  • Tour Partners

More:

  • After Hours Assistance
  • Travel Insurance
  • Gift Cards
  • Sustainable Travel
  • Payment Plans
  • COVID Entry Requirements
  • Park’N Fly Coupon
More about this job

Responsibilities

Manage a team of travel professionals and use travel knowledge to sell suitable products and destinations to clients. Provide excellent customer service in person, by phone, and by email, and prepare and process travel itineraries using automated templates.

Requirements

Requires at least five years of sales or customer service experience, two years of travel consultant experience, and two years of management experience, along with domestic or international travel experience. Candidates must be available full-time and have strong communication skills, adaptability, a positive attitude, and a keen interest in travel; Apollo or Sabre knowledge is an asset.

Skills

  • Team Management
  • Sales
  • Customer Service
  • Travel Consulting
  • Travel Product Sales
  • Itinerary Preparation
  • Itinerary Processing
  • Written Communication
  • Verbal Communication
  • Adaptability
  • Apollo Booking System
  • Sabre Booking System
  • Teamwork
  • Organization
  • Travel Knowledge

Benefits

  • Benefits Package
  • Company Familiarization (FAM) Program

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Hospitality
  • Sales
  • Customer Service & Support

Keywords

  • Travel
  • Travel Agency
  • Branch Management
  • Team Management
  • Travel Professionals
  • Travel Consultant
  • Sales
  • Customer Service
  • Travel Products
  • Destinations
  • Itinerary Preparation
  • Itinerary Processing
  • Automated Templates
  • Apollo
  • Sabre
  • Domestic Travel
  • International Travel
  • Written Communication
  • Verbal Communication
  • Adaptability
  • Teamwork
  • Lifelong Learning

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