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Lemay

Accounts Receivable and Collections Technician

3500 Rue Saint-Jacques, Montreal, QC, H4C 1H2, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum of 5 years of experience in accounts receivable, collections, customer accounting, or financial operations.
Posting language: English
Posted: Sep 28, 2026

Original job description

Company Description

A Canadian leader in architecture and design, Lemay has experienced dramatic growth and exciting transformation over the past few years.

At Lemay, we believe in the unique value of design to create open and meaningful spaces to grow. We are committed to approaching every design problem with curiosity, invention, and a generous spirit to uncover hidden opportunity. We are a transdisciplinary team of change-makers creating planet-friendly spaces for people and their communities.

We are proud of our team’s diversity in ethnicity, culture, religion, indigenous status, sexual orientation, physical limitations, gender identity and age. We are committed to providing an equitable, diverse, and inclusive work environment for all members of our team so that everyone feels respected and valued.

Our main goal is to design generous spaces that create meaningful impact.

Job Description

The Accounts Receivable and Collections Technician is responsible for managing a significant client portfolio, from the application of incoming payments through to the collection of outstanding amounts. The incumbent ensures the accuracy of customer account balances, performs collection follow-ups within their portfolio, and prepares periodic reporting on receivables status.

This is a high-volume operational role requiring a high degree of autonomy. The successful candidate manages daily priorities, conducts their own research before engaging other teams, and provides weekly updates on their portfolio to Finance leadership and Partners.

Working closely with Billing, Accounting, Project teams, the PMO, and Business Units across Canada and internationally, the incumbent contributes to sound receivables management practices and the continuous improvement of accounts receivable processes.

What you'll accomplish with us

Accounts Receivable & Collections

Manage cash application, account reconciliations, and the accuracy of accounts receivable data.
Oversee collection activities for an assigned client portfolio, ensuring timely follow-ups and resolution of outstanding balances while maintaining positive business relationships.
Investigate, analyze, and resolve discrepancies related to payments, credits, adjustments, and other account issues.
Identify receivables risks, recommend appropriate actions, and maintain accurate documentation of collection activities.

Financial Operations Support

Prepare and analyze periodic accounts receivable reports, present portfolio performance, and contribute to cash flow monitoring.
Support month-end activities and collaborate with Finance, Billing, Project teams, and the PMO to ensure the integrity of financial information.

Continuous Process Improvement

Contribute to the continuous improvement of accounts receivable and collections processes by ensuring compliance with internal controls and recommending process enhancements.
Maintain clear and reliable documentation to support portfolio continuity, reporting, and performance tracking.

Qualifications

College diploma or university degree in Accounting, Finance, Business Administration, or a related field.
Minimum of 5 years of experience in accounts receivable, collections, customer accounting, or financial operations.
Strong understanding of billing, cash application, and receivables management processes.
Experience working with accounting systems, ERP platforms, or financial tools.
Advanced Excel skills, including pivot tables, sorting, filtering, lookup functions, and reconciliation of large volumes of data.
Demonstrated attention to detail in researching and resolving discrepancies, with the ability to clearly document findings and conclusions.
Strong organizational skills, autonomy, and the ability to prioritize effectively in a high-volume environment.
Excellent communication skills and the ability to interact with stakeholders at all levels, including senior leadership, while conducting collection activities with professionalism and tact.
Experience working in a professional services or project-based environment is considered an asset.
Bilingualism, French and English, is required, both spoken and written. French proficiency is required as the incumbent will regularly communicate with French-speaking clients, partners, and stakeholders in Quebec, conduct payment and collection follow-ups, and review and process financial documentation available in French.

Additional Information

Lemay makes its employee development and well-being a priority. Part of that is offering the following advantages:

Flexible group insurance program (health and dental insurance) as of day one (1) and a $1008 envelope to invest as needed (Health and Wellness Management Accounts, RRSP/DPSP). 
Telemedicine platform. 
Payment of membership fees to your professional association. 
Three (3) weeks' vacation. 
Office closure between Christmas and New Year’s Day. 
Hybrid work policy requiring a minimum of two (2) days per week in the office.
Social activities throughout the year. 
Internal training offered to all employees (Lemay Academy). 
Onboarding paired with a colleague. 
Gym in some offices. 
Up to 70% discount on monthly public transit passes.

Please note that only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

The Accounts Receivable and Collections Technician manages a client portfolio by overseeing cash applications, account reconciliations, and collection follow-ups. They also prepare periodic financial reports and collaborate with internal teams to ensure the integrity of financial data and process improvements.

Requirements

Candidates must hold a college diploma or university degree in Accounting, Finance, or Business Administration with at least 5 years of relevant experience. Proficiency in both English and French is required, along with advanced Excel skills and experience with ERP or accounting systems.

Skills

Accounts receivable
Collections
Cash application
Account reconciliation
Financial reporting
Excel
Pivot tables
Data analysis
Billing
Accounting
ERP platforms
Communication
Problem solving
Attention to detail
Time management
Bilingualism

Benefits

Health and dental insurance
Health and wellness management accounts
RRSP/DPSP
Telemedicine platform
Professional association membership fees
Three weeks vacation
Office closure between Christmas and New Year’s Day
Hybrid work policy
Social activities
Internal training
Onboarding paired with a colleague
Gym
Public transit discount

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Cash Application
Account Reconciliation
Financial Operations
Reporting
Excel
Pivot Tables
ERP
Accounting
Billing
Project Management
Internal Controls
Cash Flow
Professional Services
Bilingual
Finance
Business Administration
Data Integrity
Stakeholder Management

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