Account Director
- Sherbrooke, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Live the LB difference!
The Account Director is responsible for strategic development, account management, and account growth. They will assume a leadership position with clients to recommend best strategies and tactics and will oversee the execution of projects internally. Researching and developing new business opportunities will also be an important part of the role.
Skills
Client relations management
The Account Director is responsible for strategic development, account management, and account growth. They will assume a leadership position with clients to recommend best strategies and tactics and will oversee the execution of projects internally. Researching and developing new business opportunities will also be an important part of the role.
Skills
- Understanding of life sciences and interest in science/pharma
- Strong strategic know-how and sharp business acumen
- Ability to develop long-term business relationships
- Ability to multitask and deliver under pressure
- Organizational and planning skills
- Ability to lead and inspire others, propose solutions, and make decisions
- University degree in a job-related discipline
- 1+ years of agency or pharmaceutical company experience in an Account Director role
- Bilingual (English and French), written and spoken
Client relations management
- Direct account plans and activities while respecting deadlines and budget constraints
- Assume a leadership role during client briefings, kick-off meetings (internal project launches), and client presentations
- Maintain constant contact with clients to ensure their needs are met and exceeded; establish long-term relationships with clients and stakeholders, and provide them with a positive Lemieux Bédard experience at every encounter
- Lead brand and strategy development for accounts
- Counsel and challenge clients on strategic angles and tactics
- With a view to constant expansion, ensure profitability and support business growth by proposing new venture opportunities
- Develop new business opportunities with current client base and potential prospects
- Proactively research pitch opportunities and play an active role during the pitch
- Develop and present budgets adapted to clients’ realities; suggest a variety of options when appropriate
- Examine and approve estimates prior to submission to ensure revenue realization and profitability
- Outline monthly forecasts for accounts under the client’s direction and review on a weekly basis
- Respect specific client criteria in terms of purchase orders, billing, and payment terms
- Embody the client’s voice internally; act as a brand ambassador
- Write project and creative briefs (in collaboration with the team)
- Act as a coach and mentor with direct reports and other members of the account services team to nurture their professional growth and to help organize priorities
- Ensure quality control to satisfy and surpass client expectations
- Frequently review budgets and propose solutions if necessary
- Supply the creative team with constructive feedback following concept unveiling
- Help identify staffing and training needs
- Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
- Flexible 37.5-hour work week in a hybrid formula
- Attractive vacation time, welcome days, work-life balance days, and more
- Summer schedule to enjoy Friday afternoons off (4 months)
- Possibility of working abroad for a period of 1 month
- Training program and personalized professional happiness meetings
- Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
- A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal
- A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being
More about this job
Responsibilities
Lead strategic development, client relationships, and growth for assigned accounts, including brand strategy, business development, budgets, and forecasts. Guide internal teams and client engagements, oversee project execution and quality, and mentor account services colleagues.
Requirements
Requires a university degree in a job-related discipline and at least one year of experience in an Account Director role at an agency or pharmaceutical company. Candidates must be bilingual in English and French and demonstrate life sciences interest, strategic and business acumen, relationship-building ability, organization, and leadership.
Skills
- Strategic Planning
- Account Management
- Business Development
- Life Sciences Knowledge
- Pharmaceutical Industry Knowledge
- Business Acumen
- Brand Strategy
- Budget Management
- Financial Forecasting
- Project Management
- Leadership
- Coaching and Mentoring
- Client Presentations
- Organization and Planning
- Bilingual Communication
Benefits
- Group Insurance
- Telemedicine
- Flexible Work Week
- Vacation Time
- Work-Life Balance Days
- Summer Schedule
- Opportunity to Work Abroad
- Training Program
- Professional Development Meetings
- Employee Activities
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Management & Leadership
- Sales
- Creative & Media
Keywords
- Life Sciences
- Pharmaceuticals
- Advertising Services
- Account Management
- Strategic Development
- Brand Strategy
- Business Development
- Client Relations
- Account Plans
- Client Briefings
- Project Kick-Off Meetings
- Client Presentations
- Pitch Opportunities
- Budget Development
- Estimates
- Revenue Realization
- Profitability
- Financial Forecasting
- Purchase Orders
- Billing
- Creative Briefs
- Project Briefs
- Quality Control
- Team Leadership
- Coaching and Mentoring
- English-French Bilingualism