Closed listing
Account Supervisor
- Sherbrooke, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Experience
- 6 years’ experience in a health advertising agency
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Live the LB difference!
The Account Supervisor plays a strategic leadership role on the Client Services team. They will oversee the progress of digital, print, television, and radio advertising projects, ensuring alignment with brand objectives and timelines. In direct contact with clients, they will lead strategic discussions, propose impactful communication strategies, and support the Account Director in key decision-making. They will also guide team members to ensure high-quality execution.
Skills
Client management
The Account Supervisor plays a strategic leadership role on the Client Services team. They will oversee the progress of digital, print, television, and radio advertising projects, ensuring alignment with brand objectives and timelines. In direct contact with clients, they will lead strategic discussions, propose impactful communication strategies, and support the Account Director in key decision-making. They will also guide team members to ensure high-quality execution.
Skills
- Full command of MS Office Suite (Excel, Word, PowerPoint)
- Ability to communicate with clients in a proactive, collaborative, and professional manner
- Autonomous and methodical multitask management
- Team player and attention to detail
- Ability to lead and motivate a team
- Strategic thinking and ability to anticipate challenges
- Strong leadership and influence skills
- Deep understanding of brand positioning and business issues
- Bachelor of Communications or Marketing or Bachelor of Science, with a certificate in Marketing
- 6 years’ experience in a health advertising agency
- Experience working on both prescription (HCP) and consumer (DTC) brands, including digital, TV, and radio campaign management
- General interest in science
- Experience managing accounts independently
- Ability to manage budgets and negotiate with clients and suppliers
- Skilled in developing strategic client presentations
- Intermediate to advanced French: provide written and verbal follow-ups to French-speaking clients and suppliers; hold conversations on a regular basis
- Intermediate to advanced English: provide written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis
Client management
- Ensure the efficient and personalized follow-up of client projects
- Explain and confirm proposed concept modifications or changes with the client
- Lead client meetings and act as the primary point of contact
- Present strategic recommendations and innovative solutions
- Manage budgets and clearly explain costs to clients
- Prepare internal content briefings for the creative team
- Participate in the strategic planning of brands under their responsibility
- Submit projects to regulatory agencies for approval
- Supervise content development and ensure corrections have been applied
- Ensure that deadlines are met throughout the implementation phases of the various projects
- Oversee the full production process from planning to delivery
- Guide account coordinators and account managers in setting priorities and tracking progress
- Provide strategic input during internal meetings
- Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
- Flexible 37.5-hour work week in a hybrid formula
- Attractive vacation time, welcome days, work-life balance days, and more
- Summer schedule to enjoy Friday afternoons off (4 months)
- Possibility of working abroad for a period of 1 month
- Training program and personalized professional happiness meetings
- Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
- A dynamic team of 120+ employees across Canada with offices in Sherbrooke and Montréal
- A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being
More about this job
Responsibilities
The Account Supervisor leads strategic client discussions and oversees the execution of multi-channel advertising projects. They are responsible for managing budgets, guiding internal creative teams, and ensuring all project deliverables meet brand objectives and regulatory standards.
Requirements
Candidates must hold a Bachelor's degree in Communications, Marketing, or Science, along with a minimum of 6 years of experience in a health advertising agency. Proficiency in both French and English is required, as is specific experience managing both prescription and consumer brands.
Skills
- Strategic leadership
- Digital advertising
- Print advertising
- Television advertising
- Radio advertising
- Client management
- Budget management
- Strategic planning
- Brand positioning
- Team leadership
- Communication
- Project management
- Regulatory submission
- French
- English
- MS Office Suite
Benefits
- Group insurance coverage
- Telemedicine
- Flexible work week
- Vacation time
- Work-life balance days
- Summer schedule
- Training program
- Professional happiness meetings
- Yoga sessions
- Beer tasting
- Bowling
- Socially responsible workplace
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Management & Leadership
- Creative & Media
- Healthcare
- Consulting
Keywords
- Account Supervisor
- Client Services
- Digital Advertising
- Print Advertising
- Television Advertising
- Radio Advertising
- Brand Objectives
- Strategic Leadership
- HCP
- DTC
- Budget Management
- Regulatory Agencies
- Creative Briefing
- Marketing
- Communications
- Science
- MS Office
- French
- English
- Health Advertising
- Project Management
- Client Relations
- Strategic Planning
- Team Motivation
- Production Process
- Hybrid Work
- Group Insurance
- Telemedicine
- Professional Development
- Inclusion