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Added 16 mins ago
SE
Customer Service Representative
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email,…
Added 31 mins ago
M
Director of Marketing Strategy, Manulife Bank
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
…Manulife Bank initiatives. This role owns the Manulife Bank customer and advisor experience marketing roadmap and leads priority value streams, ensuring strategies are aligned to enterprise…
Added 46 mins ago
EP
Territory Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Territory Sales Representative will be responsible for providing white glove account management services for a robust portfolio of East Penn Canada’s key and national accounts, as well…
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Up to $15 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
TS
Discovery Representative
TD SYNNEX Corporation
Mississauga, ON
- Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales, Business Development, Marketing and Vendor…
Added 1 hour ago
A
Client Service Representative - Cardston (12 Months Term)
ATB
Cardston, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
A
Client Service Representative - Sherwood Park Wye Garden
ATB
Sherwood Park, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 2 hours ago
DR
Outside Sales Representative - Precast Concrete
DMC Recruitment Group
Vancouver, BC
- Full-time
Our client is an established precast concrete manufacturer looking for an Outside Sales Representative to develop new business and grow existing customer relationships.
Added 2 hours ago
NS
Air Conditioning/Refrigeration Technician - Maintenance and Operations
Nova Scotia Health Authority
Halifax, NS
- Full-time
Experience working with commercial equipment (chillers/cooling towers)
Added 2 hours ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
…primary focus of ensuring the team is providing exceptional customer service and accurate posting of receivable and payable transactions. More…
Added 2 hours ago
GC
Inside Sales Representative Calgary South
GMS Canada
Calgary, AB
- Full-time
Customer service experience in fast paced setting required.
Added 2 hours ago
GC
Inside Sales Representative
GMS Canada
Dartmouth, NS
- Full-time
Customer service experience in fast paced setting required.
Added 2 hours ago
Technical Account Manager, Advanced Materials
IMCD Group B.V.
Canada
·Establish connections between customer and Customer Service to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
Added 2 hours ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
We are looking for a Sales Development Representative (SDR) to create new business opportunities and accelerate Procore’s customer growth across the construction industry. As the Sales…
Added 2 hours ago
TH
Merchandising Associate: Part Time (TEMP)- COQUITLAM
The Home Depot
Coquitlam, BC
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 2 hours ago
S
Customer Sales Support Representative
Sandvik
Sudbury, ON · Saskatoon, SK · Surrey, BC
- Full-time
As a Customer Sales Support Representative, you will be a key point of contact for customers throughout the sales and order process. You will respond to inquiries, prepare quotes,…
Added 2 hours ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 2 hours ago
AF
Business Development Representative
Athena Films
Canada
- Full-time
Added 2 hours ago
CC
Snow Plow Loader Operator - Barrie
Clintar Commercial Outdoor Services
Barrie, ON · Greater Barrie Metropolitan Area
- Part-time
Minimum 5 years Snow Removal Loader experience
Added 2 hours ago
GC
Sales & Service Representative (Fly In/ Fly Out, 7 on/ 7 off)
Grainger Canada
Calgary, AB
- Full-time
The Sales & Service Representative (SSR) is responsible for the end-to-end delivery of Integrated Customer Solutions (ICS) at assigned customer sites. Operating across multiple customer…
Added 2 hours ago
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Financial Service Representative - LendDirect Office 1586
LendDirect
Calgary, AB
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 2 hours ago
RC
Inside Sales Representative–Alliance Regina
Rexel Canada
Regina, SK
- Full-time
…dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better…
Added 2 hours ago
E
Business Line Manager - Surface Division
Epiroc
Mississauga, ON
- Full-time
…equipment sales, technology adoption, automation solutions and customer lifecycle value. The role requires strong commercial acumen, leadership capability and deep understanding of mining,…
Added 3 hours ago
M
HVAC Branch Representative
Master
Saskatoon, SK
- Full-time
If you are someone who enjoys providing exceptional customer service, has knowledge and experience in the HVAC industry, and wants to join a dynamic and dedicated team, then Master is the…

LendDirect

Financial Service Representative - LendDirect Office 1586

Calgary, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 301 14 Street NW, Suite 304A, Calgary, AB T4N 2A1

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.50 - $25.50

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

EEO Statement

Attain Finance Supports Equal Employment Opportunity. Attain Finance (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @heightsfinance.com, @lenddirect.com, and @cashmoney.ca.

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More about this job

Responsibilities

Provide customer support throughout the loan process, build customer relationships, and promote financial products through consultative sales, upselling, and cross-selling. Handle inbound and outbound calls, help resolve past-due accounts, complete training, and follow regulatory requirements and company policies.

Requirements

A high school diploma or equivalent is required; college coursework or a degree is a plus. Candidates should have strong customer service, sales, communication, problem-solving, adaptability, and teamwork skills; relevant industry experience is preferred but not required.

Skills

Customer Service
Consultative Sales
Verbal Communication
Written Communication
Relationship Building
Problem-Solving
Adaptability
Teamwork
Loan Processing
Inbound and Outbound Calls
Delinquency Management
Regulatory Compliance
Upselling
Cross-Selling

Benefits

Paid Time Off
Health Benefits
Basic Life Insurance
Disability Coverage
Optional Voluntary Life Benefits
RRSP/DPSP Program With Company Matching
Employee Assistance Program
Emergency Relief Fund
Tuition Reimbursement
Monthly Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Consumer Finance
Financial Services
Consumer Lending
Loans
Loan Processing
Customer Service
Consultative Sales
Upselling
Cross-Selling
Inbound Calls
Outbound Calls
Delinquency Management
Collections
Regulatory Compliance
Customer Relationships
Financial Products
Retail
Teamwork
Problem-Solving
Training and Mentoring

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