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Added 9 mins ago
FC
Credit Risk Analytics Manager
Fidelity Canada
Toronto, ON
- Full-time
University degree (Finance, Economics, Mathematics, Statistics, Business or related field) or equivalent work experience
Added 9 mins ago
Administrative Assistant (12 Month Contract)
The Canada Life Assurance Company
Langley (District), BC · Vancouver, BC · Langley, Brit
The Disability Management Services Office (DMSO) is seeking a highly organised and customer-focused Administrative Assistant. A primary responsibility of this position is managing incoming…
Added 10 mins ago
BC
Client Service Manager - Commercial (Vancouver Island)
BFL CANADA
Victoria, BC
- Full-time
Ensures maximum retention of book. Works with a Client Service Assistant (CSA) to provide
Added 10 mins ago
RH
Assistant Controller
Robert Half
Montreal, QC
- Full-time
Our client is seeking an Assistant Controller to join its finance team. This is a hands-on role offering broad exposure across accounting, financial reporting, operations, and business…
Added 25 mins ago
BC
Client Service Manager - Commercial (Vancouver Island)
BFL CANADA
Victoria, BC
- Full-time
Ensures maximum retention of book. Works with a Client Service Assistant (CSA) to provide
Added 40 mins ago
CT
Administrative Assistant- Corporate Services and Communications
Christ The Redeemer Catholic Schools
Okotoks, AB
- Full-time
…seeking a highly organized and professional Administrative Assistant – Corporate Services and Communications to provide comprehensive administrative, technical, and logistical support at…
Added 55 mins ago
SL
Director, Corporate Operational Risk Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Reporting to the Assistant Vice President, Operational Risk Transformation, the Director, Corporate Operational Risk Management (CORM) is accountable for the design, maintenance, and…
Added 55 mins ago
C
Administrative Assistant - Mandarin Speaking (12 month Contract)
CIBC
Toronto, ON
- Full-time
Added 1 hour ago
O
Executive Assistant – CFO/CEO
OttoMate
Bolton, ON
- Full-time
We are seeking a highly organized and detail-oriented Executive Assistant to support the Chief Financial Officer (CFO) and Chief Executive Officer (CEO) of a leading North American…
Added 1 hour ago
KR
Controller
Kassen Recruitment
Montreal, QC
- $120,000 to $135,000 CAD / year
- Full-time
…accounting operations and support the continued development of its finance function. This opportunity is ideal for a hands-on accounting professional who enjoys leading a team, overseeing…
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Fredericton, NB
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 1 hour ago
RB
Associate
Royal Bank of Canada
Toronto, ON
- Full-time
RBC Dominion Securities located in downtown Toronto is looking to hire an Administrative Assistant to join their branch. You will provide administrative support to 2 Investment Advisor…
Added 1 hour ago
UO
Assistant HR Manager
University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
Assistant Human Resources Manager delivers human resources services for clinical faculty, research appointees, staff and students in the Department of Obstetrics and Gynecology. Interprets…
Added 1 hour ago
4|
Mortgage Administrator
4Capital | Commercial Mortgage Experts
Kitchener, ON
- Full-time
Experience as a legal assistant, law clerk, administrative assistant, or office administrator.
Added 1 hour ago
DH
Administrative Assistant (Maternity Leave 12-14 months-Full time)
Daeco HR Consulting
Edmonton, AB
- Full-time
Administrative Assistant- Private Wealth Management
Added 1 hour ago
RF
Executive Assistant / Client & Operations Coordinator (Bilingual)
Ritchie's Flooring Warehouse
Moncton, NB
- Full-time
Ritchie’s Flooring is seeking a highly organized, professional, and personable Executive Assistant / Client & Operations Coordinator to support the day-to-day operations of our growing…
Added 2 hours ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Added 2 hours ago
RB
Branch Operations Assistant
Royal Bank of Canada
Victoria, BC
- Full-time
The RBC Dominion Securities Management team located in Victoria is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 2 hours ago
DG
Co-op, Administrative Assistant [ Winter 2027]
Doane Grant Thornton LLP
Markham, ON
- Temporary
As a Co-op, Administrative Assistant [Winter 2027] some of your responsibilities will include:
Added 2 hours ago
DG
Co-op, Administrative Assistant [ Winter 2027]
Doane Grant Thornton LLP
Mississauga, ON
- Temporary
As a Co-op, Administrative Assistant [Winter 2027] some of your responsibilities will include:
Added 2 hours ago
CG
Assistant Controller
Convertus Group
London, ON
- $85,000 to $95,000 CAD / year
- Full-time
We are seeking a detail-oriented and motivated Assistant Controller to join our growing finance team. In this role, you will support the Business Controllers and Financial Controller in…
Added 2 hours ago
DG
Co-op, Administrative Assistant [ Winter 2027]
Doane Grant Thornton LLP
Waterloo, ON
- Temporary
As a Co-op Administrative Assistant [Winter 2027] some of your responsibilities will include:
Added 2 hours ago
R
Associate
RBC
Toronto, ON
- Full-time
RBC Dominion Securities located in downtown Toronto is looking to hire an Administrative Assistant to join their branch. You will provide administrative support to 2 Investment Advisor…
Added 2 hours ago
UO
Bachelor of Sustainability and EESC Graduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Charles E. Fipke Centre for Innovative Research (FIP)
- $4,981 to $5,713 CAD / month
- Full-time
BCGEU OK Salaried - Support Services Assistant IV
Added 2 hours ago
SL
Executive Assistant, Regulatory Office
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
We are seeking an experienced Executive Assistant to provide senior-level support to the VP, Head of Regulatory Office. This is a fast-paced role requiring strong judgment, discretion,…

LendDirect

Financial Service Representative - LendDirect Office 1603

St. Thomas, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 965 Talbot Street, Unit #D, St. Thomas, ON N5P 1E8

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.50 - $25.50

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

#LENDRP

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

EEO Statement

Attain Finance Supports Equal Employment Opportunity. Attain Finance (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @heightsfinance.com, @lenddirect.com, and @cashmoney.ca.

Apply About employer

More about this job

Responsibilities

Provide customer support throughout the loan process, build customer relationships, and use consultative sales to promote suitable financial products. Handle inbound and outbound calls, help resolve past-due accounts, complete training, and follow regulatory requirements and company policies.

Requirements

A high school diploma or equivalent is required; college coursework or a degree is a plus. Candidates should have strong customer service, sales, communication, problem-solving, adaptability, and teamwork skills; experience in customer service, sales, or consumer finance is preferred but not required.

Skills

Customer Service
Consultative Sales
Verbal Communication
Written Communication
Relationship Building
Problem-Solving
Adaptability
Teamwork
Loan Processing
Inbound and Outbound Calling
Delinquency Management
Regulatory Compliance

Benefits

Paid Time Off
Health Benefits
Basic Life Insurance
Disability Coverage
Optional Voluntary Life Benefits
RRSP/DPSP Program With Company Matching
Employee Assistance Program
Emergency Relief Fund
Attain4All
Tuition Reimbursement
Monthly Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Consumer Finance
Financial Services
Consumer Lending
Loans
Loan Processing
Customer Service
Consultative Sales
Upselling
Cross-Selling
Inbound Calls
Outbound Calls
Delinquency Management
Past-Due Accounts
Regulatory Compliance
Customer Relationships
Financial Products
Retail
Branch Operations
Teamwork
Problem-Solving
Training and Mentoring

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