Jobs in Canada

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Added 2 mins ago
Commis/vendeur H/F
Advance Auto Parts
New Richmond, QC
Full-time
Best in class customer service and DIY issue resolution
Added 2 mins ago
ScotiaMcLeod Administrative Associate - Toronto Plaza
Scotiabank
Toronto, ON
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by…
Added 2 mins ago
Community Lead, Place Ville Marie (Montreal)
WeWork
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Our Community team isn't just a part of the business - it is the driving force behind our members' success. We are dedicated to enabling every member to create their life's work, and as a…
Added 2 mins ago
Fan Services Representative
Saskatchewan Roughriders
Regina, SK
Full-time
…a welcoming environment for Rider Nation? As a Fan Services Representative, you’ll play a key role in providing personalized support to our loyal season ticket members and fans, ensuring…
Added 47 mins ago
Associate Advisor
RBC
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Full-time
Approval as a Registered Representative (RR) with IIROC
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Planet Fitness - Member Services Representative - Part Time - Peterborough
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Planet Fitness - Member Services Representative - Part Time - Lindsay
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Planet Fitness - Overnight Member Services Representative - Part Time - Dixie & Dundas
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Planet Fitness - Member Services Representative - Part Time - Thunder Bay
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Added 1 hour ago
Operations Officer I
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Contract
Act as a key resource or representative by providing technical subject matter expertise / analysis or operational process support on EFTR (Electronic Fund Transfer Reporting) Regulatory…
Added 1 hour ago
Quality Manager
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Added 1 hour ago
Client Onboarding Senior Representative
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As a Client Onboarding Senior Representative, you will be responsible for providing oversight/control on client account opening documents to help reduce the firm's risk with the applicable…
Added 1 hour ago
Client Onboarding Senior Representative - 6 Month Term Position
Scotiabank
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As a Client Onboarding Senior Representative, you will be responsible for providing oversight/control on client account opening documents to help reduce the firm's risk with the applicable…
Added 1 hour ago
Cashier (Part-Time)
Giant Tiger
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Part-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
Store Associate (Full-Time)
Giant Tiger
Grand Falls, NB
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…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
Cashier (Part-Time)
Giant Tiger
Grand Falls, NB
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…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 1 hour ago
Sales Representative - Vancouver
Neo Financial
Vancouver, BC
$20 CAD / hour
Contract
…exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of…
Added 1 hour ago
Technical Representative, Performance Adhesives and Specialties G1
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Position: Technical Representative, Performance Adhesives and Specialties
Added 1 hour ago
Afternoons Customer Service Representative - Challenger (Cambridge)
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The Customer Service Representative is the first point of contact for Challenger customers from the initial booking, throughout transit, and until freight has successfully delivered. In…
Added 1 hour ago
Inside Sales Representative
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By joining Reliance as an Inside Sales Representative, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are…
Added 1 hour ago
Warehouse Associate
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Added 1 hour ago
Field Sales Representative
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ON · Ontario, Canada
Full-time
Field Sales Representative | Leadership Development Program
Added 1 hour ago
CAD Designer
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The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is subject to…
Added 2 hours ago
Field Sales Representative
Techtronic Industries Canada Inc.
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Full-time
Field Sales Representative | Leadership Development Program
Added 2 hours ago
Outside Sales Representative
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The Outside Sales Representative is responsible for growing revenue and strengthening customer relationships within an assigned territory. This role combines proactive business development,…

LendDirect

Financial Service Representative - LendDirect Office 1700

Brampton, ON, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 400 Steeles Avenue E, #6, Brampton, ON L6W 3R2

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

EEO Statement

Attain Finance Supports Equal Employment Opportunity. Attain Finance (dba Cash Money®, LendDirect®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @heightsfinance.com, @lenddirect.com, and @cashmoney.ca.

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service and managing the loan process while driving sales growth through consultative techniques. They also engage in proactive customer outreach, manage delinquency accounts, and ensure compliance with all regulatory guidelines.

Requirements

Candidates must possess strong communication, problem-solving, and customer service skills with a sales-oriented mindset. A high school diploma or equivalent is required, while experience in customer service, sales, or finance is preferred.

Skills

Customer service
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Upselling
Cross-selling
Financial services
Relationship building

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Loans
Financial Services
Lending
Retail
Sales
Collections
Consumer Finance
Credit Solutions
Delinquency Management
Consultative Sales
Compliance
Relationship Management
Inbound Calls
Outbound Calls

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