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Added 10 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
St. Albert, AB
- Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 25 mins ago
AA
Customer Service Administrator - Auto Body (Chelmsford)
Assured Automotive
Sudbury, ON · Chelmsford, ON
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 25 mins ago
TC
Retail Visual Merchandise Coordinator Full Time Winners Lynn Valley
TJX Canada – Winners, Marshalls, HomeSense
North Vancouver, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 25 mins ago
A
Retail Assistant Store Manager - Richmond, 2023, BC, Canada
adidas
Vancouver, BC
- Full-time
Contributes to meeting or exceeding store sales and profit targets by:
Added 25 mins ago
S
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys
Victoria, BC
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 40 mins ago
WC
(CAN) Leader d'équipe, boulangerie et charcuterie
Walmart Canada
Montreal, QC
- Full-time
…as per communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 40 mins ago
OT
Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 40 mins ago
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Maintenance Technician
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- Full-time
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Added 40 mins ago
OT
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One Therapy Network
Kamloops, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 40 mins ago
S
Meat - Manager Meat
Sobeys
Kamloops, BC
- Full-time
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Added 40 mins ago
LJ
Sales Manager
Legacy Jewellers
Fort Saskatchewan, AB
- Full-time
As Store Manager, you’ll play an important role in the day-to-day success of Legacy Jewellers. You’ll lead our team, create an exceptional customer experience, and help maintain the high…
Added 55 mins ago
LC
Pharmacist, Hourly Full Time Evening
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Winnipeg, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 55 mins ago
I
Customer Experience Leader
Indigo
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 55 mins ago
C
Deli Supervisor
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- Full-time
The ability to inspire, lead and motivate employees through support and development.
Added 56 mins ago
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Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 hour ago
WC
(CAN) Food & Consumables Team Lead
Walmart Canada
Cobourg, ON
- Full-time
…communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 1 hour ago
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Brand & Experience Lead
Healthy Planet
St. Catharines, ON
- Full-time
At Healthy Planet, our Brand & Experience Leader plays a critical role in shaping the in-store experience through thoughtful visual strategy, efficient inventory execution, and a sharp eye…
Added 1 hour ago
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Assistant General Manager, Opening Team - nutbar New York City
nutbar
Toronto, ON
- Full-time
You'll run the store day to day within the KPIs and budgets the GM sets, and help the team hit them on every shift. You'll support hiring alongside the GM, and step in to lead the store…
Added 1 hour ago
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Restaurant Assistant Manager
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Langford, BC
- Full-time
Lead team meetings when delegated and support communication.
Added 1 hour ago
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Retail Supervisor - Mississauga, 2006, Heartland, Ontario
adidas
Mississauga, ON
- Full-time
Contributes to meeting or exceeding store sales and profit targets by:
Added 1 hour ago
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Assistant Store Manager - Cornerstone Lloydminster
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Added 1 hour ago
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Manager Policy and Risk Management
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Assistant Manager - Westgate Centre - Kids and Baby
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We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our…
Added 1 hour ago
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Pharmacist - CPS
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LendDirect

Branch Manager - Office 1699

684 Belmont Ave, Kitchener, ON, N2M 1N6, Canada

Salary: $58,240 - $76,960 · Full-time

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Job details

Pay: Salary: $58,240 - $76,960
Job type: Full-time
Apply by: Oct 29, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As an Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need. Here, you’ll have the chance to develop a fulfilling career, drive change, and make an impact.

If this is you and you’re a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let’s achieve success together!

As a leader, you will:

Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Address Delinquency: Proactively manage delinquent accounts with urgency.
Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.
Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Qualifications

Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Work Location: 103-684 Belmont Avenue, Kitchener, ON N2M 1N6

Hours: M-F 9-6/Sa-Su Closed

Salary: $58,240 - $76,960

The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership

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More about this job

Responsibilities

The Branch Manager is responsible for driving branch growth, managing daily operations, and overseeing loan processes while ensuring compliance. They also act as a coach and mentor to develop team members and maintain high standards of customer service.

Requirements

Candidates should have 1-2 years of leadership experience and a background in consumer finance, lending, or banking. A high school diploma is required, with an associate or bachelor's degree considered an asset.

Skills

Leadership
Customer service
Sales
Financial services
Loan processing
Team development
Operations management
Delinquency management
Mentoring
Performance management
Marketing planning
Relationship building
Compliance
Scheduling
Payroll management

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Company matching contributions
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Consumer finance
Lending
Branch management
Credit solutions
Operations
Sales
Customer relationships
Marketing plans
Loan refinancing
Delinquent accounts
Team leadership
Mentorship
Performance evaluations
Recruitment
Payroll
Scheduling
Financial services
Banking
Retail
Office management

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