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Added 15 mins ago
CN
Agent, Customer Service
Canadian North
Inuvik, NT
- Part-time
The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger check ins, processing baggage, and assisting with…
Added 15 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 15 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 15 mins ago
CC
Retail Sales Associate
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 CAD / hour
- Part-time
Minimum 2-3 years of Retail Experience in sales and customer service required.
Added 15 mins ago
CC
Retail Shift Leader
Canna Cabana
Midnapore, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 15 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 15 mins ago
T
AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…support for Real Estate Secured Lending (RESL), Specialized Sales Force (SSF), Operations and the Chief Operating Officer (COO) organization. The role is the senior Finance partner to the…
Added 15 mins ago
I
District Manager CAN
Indochino
Vancouver, BC
- Full-time
Facilitate training on product knowledge, sales techniques, fit standards, and client service excellence.
Added 15 mins ago
CH
Facilities Supervisor
CBRE HV
Fort McMurray, AB
- Full-time
Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
Added 15 mins ago
MS
Store Manager
Michaels Stores
Lloydminster, SK
- Full-time
Deliver sales plan/profit plan and other KPIs in conjunction with our annual performance objectives; manage the store team to achieve their role KPI’s
Added 15 mins ago
SL
Security Platform Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
…acceptance of new technology into production while running the service effectively. Your goal is to provide stellar service, have a continuous improvement mindset to help drive operational…
Added 29 mins ago
LI
Account Manager, Independent Business Unit (IBU)
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are seeking an Account Manager to join our Commercial Lines Independent Business Unit. In this role, you will support our continued success and growth by delivering exceptional…
Added 29 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Dryden, ON
- Full-time
…during the posted business hours. Supervise and support the OTC manager in their everyday duties and responsibilities. Ensure excellent patient experience, locate merchandise on the sales…
Added 29 mins ago
SI
Director of Customer Success
Supra ITS
Mississauga, ON
- Full-time
…Canada and India: the Account Management team (Senior Account Manager, Account Managers, Account Executives) and the Customer IT Manager (CITM) team. You own retention, growth, and customer…
Added 29 mins ago
SI
Associate Account Executive
Supra ITS
Mississauga, ON
- Full-time
…in Canada and India, ensuring 24/7 IT support and seamless service…
Added 29 mins ago
SI
Senior Vice President, Sales
Supra ITS
Mississauga, ON
- Full-time
…entire revenue organization under one leader: direct and channel sales (including our Canon partnership and our Microsoft and vendor alliances), product management, marketing, and customer…
Added 29 mins ago
SI
Senior Account Manager
Supra ITS
Mississauga, ON
- Full-time
There is an immediate need for a Senior Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS.…
Added 29 mins ago
AD
Assistant Manager, Fine Dining - Auberge du Pommier
Auberge du Pommier
Toronto, ON
- Full-time
…cuisine, elegant ambiance, and consistently warm, attentive service. Renowned for combining culinary excellence with timeless hospitality, the restaurant provides a sophisticated dining…
Added 29 mins ago
SI
Account Executive
Supra ITS
Mississauga, ON
- Full-time
…in Canada and India, ensuring 24/7 IT support and seamless service…
Added 29 mins ago
Automotive Sales Advisor - Campus Nissan Victoria
The Jim Pattison Auto Group
Victoria, BC
Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive…
Added 29 mins ago
AM
Account Manager - Quebec City
Applied Medical
Quebec, QC
- Full-time
We are recruiting an Account Manager for the Quebec City area. This is a tremendous opportunity for individuals who appreciate working on a highly interactive, engaged and supportive…
Added 29 mins ago
Produce - Supervisor Produce TF
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 29 mins ago
Account Manager
Alta Equipment Group
Toronto, ON
Alta Material Handling is seeking a full-time Account Sales Manager (New Equipment Sales), reporting to the Ontario Sales Manager, the Account Sales Manager has a crucial role of driving…
Added 29 mins ago
Sales Support Coordinator
Enercare
Toronto, ON
Sales Support Coordinators are customer service specialists with a primary focus to aid in the achievement of corporate sales goals. They are responsible for partnering with field staff and…
Added 29 mins ago
BOUTIQUE QUEBEC - Boutique Manager
Unisync Group Limited
Montreal, QC
The Boutique Manager is responsible for coordinating and supervising retail staff. This role is responsible for providing an exceptional experience for every customer and making sure daily…

LendDirect

Branch Manager - Office 1705

252 Esplanade, North Vancouver, BC, V7M 0E9, Canada

Wages: $62,400 - $83,200 · Full-time

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Job details

Pay: Wages: $62,400 - $83,200
Job type: Full-time
Apply by: Nov 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Branch Manager, you will play a crucial role in setting the standards on delivering exceptional service to both new and existing customers, guiding them through the process of securing the financial services they need. Here, you’ll have the chance to develop a fulfilling career, drive change, and make an impact.

If this is you and you’re a dynamic, results-driven leader with a passion for developing others, driving sales, and creating long-term customer relationships, we want to hear from you. Join us, and let’s achieve success together!

As a leader, you will:

Drive Branch Growth: Implement marketing plans, build business relationships, and manage daily operations to meet goals.
Lead Loan Processes: Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
Address Delinquency: Proactively manage delinquent accounts with urgency.
Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
Develop Your Team: You're not just a manager - you're a coach, mentor, and career developer. Lead by example, inspire growth, and foster a culture where customer service excellence and strong relationships are at the core of everything we do.
Manage Performance: Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
Ensure Efficient Operations: Handle scheduling, payroll, and expenses to ensure smooth branch operations.

Qualifications

Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support.
Leadership and Influence: 1-2 years of leadership/management experience showcasing proven skills in influencing and leading others, with a focus on personal and organizational growth.
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning.
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice.
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
Educational Background: High School diploma or equivalent; associate or bachelor’s degree is a plus.
Industry Experience: 1-2 year(s) in the consumer finance, lending, or banking industries preferred.

Work Location: 252 Esplanade W, Suite 206, North Vancouver, BC V7M 0E9

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Wages: $62,400 - $83,200

The base salary range represents the low and high end of the anticipated salary range for this position based on the provincial average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

Posting closes: Monday, November 2, 2026 at 5pm ET

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership

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More about this job

Responsibilities

The Branch Manager is responsible for driving branch growth, managing daily operations, and overseeing loan processes while ensuring compliance. They also act as a hands-on leader who mentors staff, manages performance, and fosters a culture of exceptional customer service.

Requirements

Candidates should have 1-2 years of leadership experience and a background in consumer finance, lending, or banking. A high school diploma is required, while an associate or bachelor's degree is considered an asset.

Skills

Leadership
Customer service
Sales
Financial services
Loan processing
Team development
Operations management
Relationship building
Mentoring
Performance management
Marketing planning
Compliance
Collections
Scheduling
Payroll management

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Voluntary life benefits
RRSP/DPSP program
Company matching contributions
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Consumer finance
Lending
Banking
Branch management
Loan refinancing
Delinquency management
Talent acquisition
Business development
Operations
Retail
Financial services
Leadership
Coaching
Mentoring
Customer relationships
Marketing plans
Payroll
Scheduling
Compliance
Sales

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