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Added 6 mins ago
Financial Service Representative - LendDirect Office 1585
LendDirect
Red Deer, AB
Full-time
…Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a…
Added 6 mins ago
Server Assistant - Seasonal Part-Time
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RRSP matching program (for eligible associates)
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Now, if you were to come on board as an Assistant Catering Manager, we’d ask you to do the following for us:
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GARAGE - Assistant Manager - Yorkdale Shopping Centre
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Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
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Assistant Store Manager (Temporary 7 months) - Prince Street Plaza
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Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 6 mins ago
Financial Service Representative - LendDirect Office 1585
Attain Finance
Red Deer, AB
Full-time
…Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a…
Added 6 mins ago
assistant store manager, West Island, Qc
Starbucks
Dollard-Des Ormeaux, QC
$56,000 to $66,500 CAD / year
…eligible partners in this role may participate in our bonus program, designed to recognize contributions and impact in addition to annual bean stock…
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…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
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Pharmacy Assistant, Hourly Part Time Day
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…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
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Assistant Store Manager (Temporary 7 months) - Prince Street Plaza
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Pharmacy Assistant, Hourly Part Time Flexible Shifts
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…of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant…
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Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Reporting to the Supply Chain Superintendent, the Supply Chain Administrative Assistant provides critical administrative and logistical support to the Supply Chain team. This role is…
Added 21 mins ago
Pharmacy Assistant - PT
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Added 21 mins ago
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Added 50 mins ago
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Attends monthly interventional psychiatry program operations meetings
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Administrator
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…Walter Museum are looking for an enthusiastic Heritage Education Program Assistant to join our…
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The individual in this position is responsible for the administrative functions of store operations and the integrity of store-level pricing. Accordingly, you will report directly to the…

LendDirect

Financial Service Representative - LendDirect Office 1501

2300 Sheppard Ave West, Toronto, ON, M9M 3A4, Canada

Job type: Full-time
Apply by: Sep 22, 2027
Posting language: English
Posted: Sep 22, 2026

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Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 2300 Sheppard Avenue W, Suite 301, North York, ON M9M 3A4

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing the loan process, and driving sales growth through consultative techniques. They also handle delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess strong communication, problem-solving, and customer service skills with a sales-oriented mindset. A high school diploma or equivalent is required, while previous experience in customer service, sales, or consumer finance is preferred.

Skills

Customer service
Sales
Consultative sales
Communication
Problem-solving
Delinquency management
Relationship building
Compliance
Adaptability
Teamwork

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Consumer Finance
Lending
Sales
Customer Service
Delinquency Management
Retail
Consultative Sales
Compliance
Operations
Credit Solutions
Upselling
Cross-selling
Inbound Calls
Outbound Calls

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