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Added 8 mins ago
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Assistant Store Manager - Bayshore Shopping Centre
Claire's
Ottawa, ON
- $21 to $25 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 8 mins ago
M
Division Manager – Environmental Services, Site Assessment & Remediation
McElhanney
Victoria, BC
- Full-time
…projects, high levels of autonomy, opportunities for career development, excellent total compensation and benefits package, and collaborating with a team of great…
Added 9 mins ago
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Winnipeg, MB
- Full-time
We are seeking a highly motivated and experienced Assistant Banquet Manager to support banquet operations at Polo Park. This position offers an exciting opportunity for a hospitality…
Added 9 mins ago
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Product Manager
Linedata
Toronto, ON
- Full-time
The Linedata Capitalstream Product Manager is responsible for managing Capitalstream product capabilities throughout the product lifecycle from initial concept and market research through…
Added 9 mins ago
Manager, IT Infrastrructure
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Winnipeg, MB
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Stock Manager-Retail
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We currently have an opportunity for a Stock Manager. The Stock Manager will be Reporting to the Store Manager, the Stock Manager is a vital role in maintaining the operational integrity of…
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BUILDING MANAGER (VANCOUVER)
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- Full-time
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Added 9 mins ago
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Restaurant & Banquet Manager
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Kelowna, BC
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Added 23 mins ago
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- Full-time
Continuous training, learning and development opportunities
Added 38 mins ago
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Senior Manager, Social, Content & Creator Partnerships
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- Internship
…channel budget, and track the numbers that matter (signups and player value, not just…
Added 39 mins ago
PC
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- Full-time
Report suspicious transactions to the Player Operations Manager for further investigation
Added 1 hour ago
Olive Garden, Waterloo - Service Manager
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ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 1 hour ago
O
Billing Coordinator
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- Full-time
Reporting to the Billing Operations Manager, the Billing Coordinator plays an integral role in ensuring billing accuracy and timeliness across our global order-to-cash process. You will…
Added 1 hour ago
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Added 1 hour ago
Toronto- Japanese speaking - Manager Tax - People Advisory Services, Mobility
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Toronto- Japanese speaking - Manager Tax – People Advisory Services, Mobility
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Added 1 hour ago
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Marketing Administrator
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- Full-time
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Senior Manager, Regulatory Affairs
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- Full-time
The Senior Manager, Regulatory Affairs (SrMRA) is responsible for the direction, management and oversight of a team of Regulatory Affairs professionals and their respective activities. The…
Added 1 hour ago
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General Accounting and Close Manager
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Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Ability to work with minimum supervision and be a dedicated team player; and
Added 2 hours ago
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Account Manager
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Canada
- Full-time
As a key member of the Account Management team, the Account Manager will be responsible for day-to-day business relationship between Direct Travel and key corporate clients ensuring all…
Added 2 hours ago
PS
Business Development Representative for a VC Firm - (US & Europe Markets)
Purple Sales
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Managing day-to-day activities in sales tools to track your business development results while reporting daily progress to your manager.
Added 2 hours ago
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Gas Bar Attendant (Part-Time) - Blackfalds - Central Alberta Co-op
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Perform additional duties as assigned by the manager
Added 2 hours ago
Project Coordinator
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…and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and…
Added 2 hours ago
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Pharmacist - Arva, Ontario
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Arva, ON
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High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered…

LendDirect

Financial Service Representative - LendDirect Office 1505

6020 Hurontario Street, #6, Mississauga, ON, L5R 4B3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2027
Posting language: English
Posted: Oct 30, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 6020 Hurontario Street, #6, Mississauga, ON L5R 4B3

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service and managing the loan process while building lasting client relationships. They will also drive sales growth through consultative techniques and collaborate on delinquency management to ensure account resolution.

Requirements

Candidates must possess strong communication, problem-solving, and customer service skills with a sales-oriented mindset. A high school diploma or equivalent is required, while previous experience in sales or finance is preferred but not mandatory.

Skills

Customer service
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Regulatory compliance
Relationship building
Outbound calling
Inbound call management
Financial services

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Loans
Financial Services
Lending
Retail
Sales
Collections
Consumer Finance
Credit Solutions
Compliance
Upselling
Cross-selling
Delinquency Management
Consultative Sales
Relationship Management

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