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Added 15 mins ago
AF
Financial Service Representative - LendDirect Office 1640
Attain Finance
Sarnia, ON
- Full-time
…my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly…
Added 15 mins ago
HP
Manager, Customer Success
Hammond Power Solutions
Guelph, ON
- Full-time
…for customers to get answers, resolve issues quickly, and do business with HPS. This role will drive the evolution of customer service from a reactive support model to a customer-centric…
Added 15 mins ago
Head of MyG Core Workflows
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Added 15 mins ago
RB
Senior Security Specialist - Cloud (Global Security)
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- Full-time
Effectively liaise and communicate with the cloud operations group, internal customers, security operations center, key business stakeholders and management regarding information security…
Added 15 mins ago
FB
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Farm Boy Inc.
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- From $21 CAD / hour
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Comfort learning and using manual and automated systems, with prior experience working with a variety of computer software programs.
Added 15 mins ago
A
Project Director – Water and Wastewater
AECOM
Burnaby, BC
- $240,000 to $270,000 CAD / year
- Full-time
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Added 15 mins ago
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A portfolio demonstrating high-quality interactive experiences, mastery of visual craft, exceptional systems thinking, and thoughtful end-to-end design solutions, including problem…
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Electronic Arts
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Strong portfolio proving systems thinking, visual excellence, and end-to-end design solutions.
Added 15 mins ago
SD
Specialist, Quality Assurance
Shoppers Drug Mart
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- Full-time
…implementing, and maintaining the enterprise Quality Management Systems. This role supports the businesses in ensuring compliance with Canadian laws and Health Canada regulations and…
Added 15 mins ago
Specialist, Organizational Development / Spécialiste, développement organisationnel
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Support the maintenance of talent data, succession information, development plans and other OD-related records and systems.
Added 28 mins ago
T
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Tramontina
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- Full-time
Working closely with the General Manager (GM) to align all distribution center goals with strategic business objectives, the Warehouse Manager collaborates across multiple departments to…
Added 28 mins ago
AC
Principal Consultant - SAP EWM
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- Full-time
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Added 28 mins ago
WI
Senior GIS Analyst
WSP in Canada
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Added 28 mins ago
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Senior Coordinator, Forest Operations
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Good planning, organization, and business writing skills.
Added 28 mins ago
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Senior Software Engineer
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- Full-time
…cross-functional teams to design, build, and evolve modern full-stack systems that power critical workflows for our customers and internal teams. In this role, you’ll take ownership of…
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WI
Senior GIS Analyst
WSP in Canada
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Added 28 mins ago
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Human Resources Manager
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Added 28 mins ago
S
HIS Training Manager - Project REACH - Temporary Full-Time - 2026-18856 (2026-18856)
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Added 28 mins ago
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Multi-Site General Manager - Concordia BookStop SGW
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…expectations, demonstrating expert-level knowledge of Follett systems and strategies, and completing other necessary store activities as needed for multiple…
Added 28 mins ago
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Added 28 mins ago
AS
Data Specialist
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- Full-time
The ideal candidate combines deep technical expertise in Databricks, SQL, Python, and modern Business Intelligence platforms such as Power BI and Tableau with a strong understanding of…
Added 28 mins ago
E
Manager, Software Engineering
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- Full-time
…intelligence, we are creating a future where technology drives business value and inspires extraordinary results. Our AI-powered platform helps organizations modernize financial operations,…
Added 28 mins ago
WC
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LendDirect

Financial Service Representative - LendDirect Office 1556

809 Manning Rd. NE Suite #303, Calgary, AB, T2E 7M9, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 9, 2027
Posting language: English
Posted: Oct 9, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 809 Manning Road, Calgary, AB T2E 7M9

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing loan processes, and driving sales growth through consultative techniques. They also handle delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess strong communication, problem-solving, and customer service skills, along with a sales-oriented mindset. A high school diploma or equivalent is required, while experience in customer service, sales, or consumer finance is preferred.

Skills

Customer service
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Regulatory compliance
Relationship building
Outbound calling
Inbound calling
Financial services
Lending

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Company matching contributions
Employee assistance program
Emergency relief fund
Attain4All
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Financial Service Representative
Consumer finance
Credit solutions
Consultative sales
Customer experience
Delinquency management
Regulatory compliance
Retail
Lending
Sales
Customer service
Branch operations
Financial products
Relationship management
Inbound calls
Outbound calls

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