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Added 15 mins ago
Advisor, Securities
Desjardins
Amos, QC · Val-d'Or, QC
Full-time
…budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures,…
Added 6 hours ago
Director - Diversity & Inclusion
Government of Yukon
Whitehorse, YT
Full-time
…and initiatives that support inclusion and belonging; oversee branch operations, strategic planning, and budgets; and help create meaningful and lasting organizational…
Added 12 hours ago
Assistant Branch Manager (St. Thomas)
Popular
St. Thomas, ON
Full-time
Assists Branch Manager on the day-to-day administrative, operations and sales functions on a retail branch.
Added 18 hours ago
Financial Service Representative - LendDirect Office 1585
LendDirect
Red Deer, AB
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 18 hours ago
Financial Service Representative - LendDirect Office 1585
Attain Finance
Red Deer, AB
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 20 hours ago
Assistant Branch Manager
Money Mart
Campbell River, BC
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 20 hours ago
Branch Assistant
CIBC
Vancouver, BC
Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As a Branch Assistant, you will provide ongoing support to the branch manager and…
Added 23 hours ago
Branch Assistant - Bilingual (English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
Characteristic: Under the general supervision of the Manager of Libraries and Heritage Resources or the Manager of Citizen Service Centres and the day to day direction of the Community…
Added 23 hours ago
Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 23 hours ago
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 1 day ago
Assistant Branch Manager - Islington & Rexdale, Etobicoke, ON
Scotiabank
Toronto, ON
As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business…
Added 1 day ago
Assistant Branch Operations Manager
Worldpac
Langford, BC
Full-time
Worldpac, a leading name in automotive parts distribution, is looking for an Assistant Branch Operations Manager to be responsible for learning all aspects of branch operations and…
Added 1 day ago
Store Manager
Sherwin-Williams
Chatham-Kent, ON · Chatham, ON
Have at least one (1) year of work experience as an Assistant Store or Branch Operations Manager for Sherwin-Williams
Added 1 day ago
Executive Director, Provincial and Clinical Programs
Government of Alberta
AB
…internationally. As Executive Director, you will also oversee the operations of the branch and participate on the division leadership…
Added 1 day ago
Financial Service Representative - LendDirect Office 1700
LendDirect
Brampton, ON
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 1 day ago
Financial Service Representative - LendDirect Office 1700
Attain Finance
Brampton, ON
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 1 day ago
Financial Service Representative - LendDirect Office 1700
LendDirect
Brampton, ON
Full-time
…quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move…
Added 1 day ago
Assistant Branch Manager - Brockville
Kawartha Financial Services
Brockville, ON
Full-time
Assistant Branch Manager (Permanent, Full-time)
Added 1 day ago
Assistant Branch Manager
Kawartha Financial Services
Brockville, ON
Full-time
Assistant Branch Manager (Permanent, Full-time)
Added 2 days ago
Assistant Store Manager
American Iron and Metal
St. Catharines, ON
Full-time
Assist the Branch Manager with monthly Health & Safety audits
Added 2 days ago
Class 1 Driver
Municipal Group of Companies
Sheet Harbour, NS
Full-time
Employee and family assistant programs provide you with immediate and confidential help for any work, health, or life concern.
Added 2 days ago
Assistant Store Manager
AIM KENNY U-PULL
St. Catharines, ON
Full-time
Assist the Branch Manager with monthly Health & Safety audits
Added 2 days ago
Director - Diversity & Inclusion
Government of Yukon
Whitehorse, YT
Full-time
…and initiatives that support inclusion and belonging; oversee branch operations, strategic planning, and budgets; and help create meaningful and lasting organizational…
Added 3 days ago
Branch Operations Assistant
RBC
Edmonton, AB
Full-time
The RBC Dominion Securities Management team located in Edmonton is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 3 days ago
Financial Services Associate
Jobbe
Havre Boucher, NS
Full-time
…Associate to join our team in Havre Boucher! Reporting to the Assistant Manager, the Financial Services Associate acts as a trusted advisor, providing personalized financial solutions to…

LendDirect

Financial Service Representative - LendDirect Office 1662

Toronto, ON, Canada
4576 Yonge Street, North York, ON, M2N 6N4, Canada

Job type: Full-time
Apply by: Sep 18, 2027
Posting language: English
Posted: Sep 18, 2026

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Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 4576 Yonge Street, Suite 400, North York, ON M2N 6N4

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

Apply About employer

More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing loan processes, and driving sales growth through consultative techniques. They also handle delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess strong communication, problem-solving, and customer-focused skills with a sales-oriented mindset. A high school diploma or equivalent is required, while experience in customer service, sales, or finance is preferred.

Skills

Customer service
Sales
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Financial services
Relationship building
Outbound calling
Inbound calling
Regulatory compliance

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Attain4all
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Consumer Finance
Lending
Sales
Customer Service
Delinquency Management
Retail
Consultative Sales
Compliance
Operations
Branch Operations
Credit Solutions
Upselling
Cross-selling
Relationship Management

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