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Added 12 mins ago
FB
Cook
Farm Boy Inc.
Ottawa, ON
- $18.5 CAD / hour
- Full-time
…up to one year of experience in a culinary or food-service environment (or an equivalent combination of education and…
Added 12 mins ago
TE
Part Time DZ ErbX Driver
The Erb Group
Mississauga, ON
- Part-time
…business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay,…
Added 12 mins ago
WS
IT Support Associate (Part-time)
Worksite Safety
Burlington, ON
- Part-time
…student in a related program. Based out of the Burlington, ON head office, this in-office role reports to the Operations Manager and may have varied shifts during the work week supporting…
Added 12 mins ago
GO
Manager Third Party Funding and Reporting
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…Inuktitut and experience working in a northern cross-cultural environment are also considered…
Added 42 mins ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Generate segmentation criteria and sales and service model, in coordination with each country and head office
Added 57 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
…for Canada, anchored in our Toronto office. Reporting to the Head of Legal Engineering, North America, you will set the craft bar, build the Canadian team and its Team Lead layer, partner…
Added 3 hours ago
AF
Child Development Specialist
Allies for Every Child
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…Director of Early Care and Education and with the guidance of the Head of Educational Excellence. The Child Development Specialist (CDS) partners with a team of CDS’s to ensure…
Added 3 hours ago
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Added 3 hours ago
TU
Sales Clerk (Grad)
The University of British Columbia
Vancouver, BC
- $26.45 to $27.82 CAD / hour
- Part-time
Reports to the Bookstore Assistant, Section Head or Bookstore Retail Floor Supervisor as designated.
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…efficient MOA team within a collaborative, multidisciplinary environment that includes allied health professionals. A 2:1 provider‑to‑MOA ratio is maintained, along with strong leadership…
Added 6 hours ago
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…efficient MOA team within a collaborative, multidisciplinary environment that includes allied health professionals. A 2:1 provider‑to‑MOA ratio is maintained, along with strong leadership…
Added 6 hours ago
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…efficient MOA team within a collaborative, multidisciplinary environment that includes allied health professionals. A 2:1 provider‑to‑MOA ratio is maintained, along with strong leadership…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…efficient MOA team within a collaborative, multidisciplinary environment that includes allied health professionals. A 2:1 provider‑to‑MOA ratio is maintained, along with strong leadership…
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This modern specialist clinic offers a spacious 3000 square feet, well-designed environment with beautiful views, comfortably accommodating multiple specialists.
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Added 7 hours ago
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Co-op Tax Student
Emera Inc
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- Full-time
…opportunity provides hands-on experience in corporate tax at Emera’s head office in Halifax while working closely with tax and finance professionals across the…
Added 7 hours ago
VC
Veterinarian, Lexington Rd Animal Hospital
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Added 7 hours ago
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Emergency Veterinarian, London Regional Veterinary Emergency and Referral Hospital
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Added 7 hours ago
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Registered Veterinary Technician - Emergency, Toronto Veterinary Emergency Hospital
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Veterinary Assistant, General Practice, Alta Vista Specialty & Emergency Veterinary Centre
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Cybersecurity Lead
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Toronto, ON
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Added 8 hours ago
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Lead Cook
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Courtenay, BC
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…to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively…
Added 8 hours ago
UO
Sales Clerk (Grad)
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $26.45 to $27.82 CAD / hour
- Part-time
Reports to the Bookstore Assistant, Section Head or Bookstore Retail Floor Supervisor as designated.
Added 9 hours ago
E
Co-op Tax Student
Emera
Halifax, NS
- Internship
…opportunity provides hands-on experience in corporate tax at Emera’s head office in Halifax while working closely with tax and finance professionals across the…
Added 9 hours ago
A
Ingénieur éLectrique
Actalent
Montreal, QC
- $50 to $67 CAD / hour
- Contract
The role offers a hybrid work model with 2-3 days onsite in the Montreal head office, located downtown. The successful candidate will work within a dynamic team spread across Canada and…

LendDirect

Financial Service Representative - LendDirect Office 1677

Toronto, ON, Canada
1585 Markham Rd. Suite 308, Scarborough, ON, M1B 2W1, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 1585 Markham Road, Unit 308, Scarborough, ON M1B 2W1

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

Provide customer support throughout the loan process, build customer relationships, and promote suitable financial products through consultative sales. Handle inbound and outbound calls, help resolve past-due accounts, complete training, and follow regulatory requirements and company policies.

Requirements

A high school diploma or equivalent is required; college coursework or a degree is a plus. Customer service, sales, or consumer finance experience is preferred but not required, and candidates should demonstrate strong communication, customer focus, problem-solving, adaptability, and teamwork.

Skills

Customer Service
Consultative Sales
Verbal Communication
Written Communication
Relationship Building
Problem-Solving
Adaptability
Teamwork
Loan Processing
Inbound and Outbound Calls
Delinquency Management
Regulatory Compliance
Consumer Finance

Benefits

Paid Time Off
Health Benefits
Basic Life Insurance
Disability Coverage
Optional Voluntary Life Benefits
RRSP/DPSP Program With Company Matching
Employee Assistance Program
Emergency Relief Fund
Tuition Reimbursement
Monthly Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Consumer Finance
Financial Services
Loans
Lending
Loan Processing
Consultative Sales
Upselling
Cross-Selling
Inbound Calls
Outbound Calls
Delinquency Management
Collections
Regulatory Compliance
Customer Relationships
Problem-Solving
Communication
Teamwork
Retail Operations
Financial Products
Customer Information Protection

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