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Added 12 mins ago
DI
IT Project Coordinator
Delmar International Inc.
Mississauga, ON
- Full-time
The project coordinator, reporting to the continuous improvement manager, supports the livery of projects on time and within budget. The coordinator works with team members to establish…
Added 12 mins ago
FH
Gestionnaire de comptes cles / Key Account Manager - Canada USA
Fuze HR Solutions
Montreal, QC
- Full-time
A well-established company in the industrial food processing equipment sector is currently looking for a Key Account Manager to support its growth across North America.
Added 12 mins ago
TH
Lumber Sales Associate Part-Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 12 mins ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 12 mins ago
BG
Service Technician - Shop_CA
Brandt Group of Companies
Prince George, BC
- Full-time
…complex diagnostics, service maintenance and repair work on customer and/or dealer owned equipment efficiently. They are also responsible for providing quality service to customers and…
Added 12 mins ago
TH
Associé III, Ventes
The Home Depot Canada
Winnipeg, MB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 12 mins ago
ON
Assistant Manager - Outlet Coll Winnipeg
Old Navy
Winnipeg, MB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 12 mins ago
TS
Program Service Manager
The Salvation Army in Canada
Toronto, ON
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 12 mins ago
WS
Manager IT Service Management (ITSM)
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
At WSIB, technology helps support our purpose of serving people and businesses across Ontario. As we continue to modernize our IT environment, we’re looking for a Manager, IT Service…
Added 12 mins ago
Bakery Utility Clerk (North Hill)
Calgary Co-operative Association Limited
Calgary, AB
The Bakery Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and…
Added 12 mins ago
Gas Bar Clerk Cashier (South Trail Crossing)
Calgary Co-operative Association Limited
Calgary, AB
The Gas Bar Clerk Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and…
Added 12 mins ago
Slot Technician Supervisor- Casino Brantford
Great Canadian Entertainment
Brantford, ON
Under the general direction of the Manager, Operations, this position is responsible for the leadership and coordination all Slot Technician activities. The Slot Technician Supervisor…
Added 12 mins ago
Program Assistant, Psychiatry
Sinai Health
Toronto, ON
Reporting to the Administrative Manager, the successful candidate will be responsible for coordination and administrative support of clinical activities in the Department. The successful…
Added 12 mins ago
Payroll Manager
Imperial Brady
Montreal, QC · Saint-Laurent, QC
…Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada…
Added 12 mins ago
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BelPak
Mississauga, ON
Support QA Supervisor in investigating customer complaints.
Added 12 mins ago
Manager Grocery - FreshCo Winkler
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The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 12 mins ago
Health Care Aide
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Provide impartial support, care and excellent relationship building skills to nurture, understand, and respect residents, families, visitors, and all care partners.
Added 12 mins ago
Retail Store Manager
Fire & Flower Inc.
Sault Ste. Marie, ON
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 12 mins ago
General Manager, Ontario
F12.net
Markham, ON
The Position: Reporting to the COO, the General Manager (GM) is responsible for F12’s financial and operational performance at the provincial or regional level with a focus on driving…
Added 12 mins ago
Technical Account Manager (Mid-Market)
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As a Technical Account Manager at eSentire, you are the trusted technical advisor and outcome delivery partner for customers. You work independently day to day and build strong…
Added 12 mins ago
Receptionist - Lexus Northshore
The Jim Pattison Auto Group
North Vancouver, BC
This role reports to the Office Manager of the dealership.
Added 12 mins ago
Administration - Receptionist
The Jim Pattison Auto Group
Vancouver, BC
This role reports to the Office Manager of the dealership.
Added 12 mins ago
Service - Attendant
The Jim Pattison Auto Group
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The Jim Pattison Auto Group is seeking an energetic, reliable, and organized Service Attendant to be the pillar of support for our Jim Pattison Volvo Cars North Vancouver dealership. As a…
Added 12 mins ago
Cook (Casual) - The Waterford
Century Group
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Providing elevated customer services that put seniors’ needs, comfort, and dignity first
Added 12 mins ago
GC
Food & Beverage Outlets Manager (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
The Granite Club is looking for a full-time Food & Beverage Outlets Manager who oversees all facets of the day-to-day operations of the restaurant outlets at the Granite Club, including…

LendDirect

Financial Service Representative - LendDirect Office 1677

Toronto, ON, Canada
1585 Markham Rd. Suite 308, Scarborough, ON, M1B 2W1, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 28, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 1585 Markham Road, Unit 308, Scarborough, ON M1B 2W1

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

Provide customer support throughout the loan process, build customer relationships, and promote suitable financial products through consultative sales. Handle inbound and outbound calls, help resolve past-due accounts, complete training, and follow regulatory requirements and company policies.

Requirements

A high school diploma or equivalent is required; college coursework or a degree is a plus. Customer service, sales, or consumer finance experience is preferred but not required, and candidates should demonstrate strong communication, customer focus, problem-solving, adaptability, and teamwork.

Skills

Customer Service
Consultative Sales
Verbal Communication
Written Communication
Relationship Building
Problem-Solving
Adaptability
Teamwork
Loan Processing
Inbound and Outbound Calls
Delinquency Management
Regulatory Compliance
Consumer Finance

Benefits

Paid Time Off
Health Benefits
Basic Life Insurance
Disability Coverage
Optional Voluntary Life Benefits
RRSP/DPSP Program With Company Matching
Employee Assistance Program
Emergency Relief Fund
Tuition Reimbursement
Monthly Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Consumer Finance
Financial Services
Loans
Lending
Loan Processing
Consultative Sales
Upselling
Cross-Selling
Inbound Calls
Outbound Calls
Delinquency Management
Collections
Regulatory Compliance
Customer Relationships
Problem-Solving
Communication
Teamwork
Retail Operations
Financial Products
Customer Information Protection

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