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Added 3 mins ago
SS
Account Manager, PR & Media Relations
Swerve Strategic Marketing
Burlington, ON
- Full-time
At Swerve, we're looking for a PR Account Manager who can bring strong PR experience, strategic thinking, and confidence to our client accounts. Someone who understands the details of…
Added 3 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and…
Added 3 mins ago
CR
VP Controller
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Newmarket, ON
- $190,000 to $200,000 CAD / year
- Full-time
Industry: Real Estate Development & Residential Construction
Added 3 mins ago
Senior Manager, Fundraising - Major Gifts
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ON
The Senior Manager, Fundraising - Major Gifts, is responsible for identifying, cultivating, securing and stewarding significant philanthropic gifts from corporate partners and individual…
Added 3 mins ago
Senior Regulatory Field Advisor
Trans Mountain
Calgary, AB
Added 3 mins ago
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Montreal, QC
Strong leadership capabilities with a proven track record in team development, talent management, and driving organizational change.
Added 3 mins ago
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Full Time Shuttle Driver for The Revalie (University)
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- Full-time
Reporting to the General Manager, The Revalie Shuttle Drivers are responsible for driving company owned vehicles in a safe and professional manner transporting University Students and Staff…
Added 3 mins ago
MI
Program Manager, HR Systems
Magna International
Aurora, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
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Site Manager - Infrastructure and Site Services (Permanent)
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Victoria, BC
Site Manager, Infrastructure & Site Services (Permanent)
Added 3 mins ago
Blasting & Coating Supervisor
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Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 18 mins ago
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Senior Manager, Treasury Liquidity Measurement
TD
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- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 18 mins ago
T
Bodily Injury Claims Advisor
TD
Calgary, AB · Burlington, ON
- Full-time
…Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding…
Added 18 mins ago
T
Manager, Business Management & Strategic Initiatives
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 18 mins ago
T
Sr. Business Systems Analyst (Nodejs, Java and E-signature Platforms)
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 18 mins ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
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Steinbach, MB · MB · PEMBINA, Manitoba
- Full-time
…relationship takes center stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets…
Added 18 mins ago
OT
Principal Product Manager
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…work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join…
Added 18 mins ago
A
Assistant Fairmont Gold Manager
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Banff, AB
- Contract
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 18 mins ago
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Senior Project Manager – Operational Systems & Digital Solutions
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Added 18 mins ago
Senior Project Manager - Wastewater Treatment Services
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…environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and…
Added 18 mins ago
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Property Accountant
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- Full-time
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Added 33 mins ago
OO
Manager, Finance & Facilities
Ontario Ombudsman
Toronto, ON
- $102,167 to $153,251 CAD / year
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We are seeking an experienced finance professional to join our team as Manager, Finance and Facilities. Reporting to the Chief Financial Officer, the Manager, Finance and Facilities is…
Added 33 mins ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
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- Full-time
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Added 33 mins ago
XI
Director of Procurement
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- Full-time
…the category management, sourcing and procurement operations talent the function needs. Build the skills, career paths and performance standards that make procurement a destination role at…
Added 33 mins ago
SP
Human Resources Manager
Staff Plus
Burlington, ON
- Full-time
…Halton Region in the search for an accomplished Human Resources Manager. Reporting into senior HR leadership, this role offers the opportunity to serve as a trusted advisor to the business,…
Added 33 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
Stage 1: Join a video call with our Talent Acquisition Manager.

LendDirect

Financial Service Representative - LendDirect Office 1694

905 37 St. SW, Calgary, AB, T3C 1S4, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 1610 37 Street SW, Suite 208, Calgary, AB T3C 3P1

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.50 - $25.50

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing loan processes, and driving sales growth through consultative techniques. They also handle delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication, problem-solving, and customer service skills. While experience in sales or consumer finance is preferred, it is not required as the company provides a hands-on training program.

Skills

Customer service
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Regulatory compliance
Upselling
Cross-selling
Relationship building
Financial services

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Attain4all
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Consumer finance
Credit solutions
Lending
Sales
Customer service
Delinquency management
Compliance
Retail
Financial services
Consultative sales
Upselling
Cross-selling
Inbound calls
Outbound calls
Training
Mentoring
Operations

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