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Added 24 mins ago
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
Full-time
Working collaboratively as part of an interprofessional Consultation/Liaison Service within an evidence-based, trauma-informed model of care, the Social Worker provides adult-focused…
Added 38 mins ago
Sales representative-retail
Employment Solutions - Sault College
Sudbury, ON
Full-time
Permanent full-time or part-time positions so we can build careers, not just jobs
Added 2 hours ago
Social Worker, MSW, Perinatal Mental Health and Substance Use Programs - BC Women’s Hospital & Health Centre
Provincial Health Services Authority
Vancouver, BC
Full-time
Working collaboratively as part of an interprofessional Consultation/Liaison Service within an evidence-based, trauma-informed model of care, the Social Worker provides adult-focused…
Added 2 hours ago
Senior Manager, Events
IG Wealth Management
ON · Ontario, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 2 hours ago
Associate Investment Operations Support
IG Wealth Management
MB · Manitoba, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
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Senior Manager, Events
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Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 2 hours ago
Portfolio Strategist
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Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
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London Credit Card Representative
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Added 3 hours ago
Client Service Specialist - AdminAdvantage
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Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
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Added 3 hours ago
Director, Procurement Strategy & Transformation
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…share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada…
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London Credit Card Representative
TD
London, ON
Full-time
…resolve concerns. (Preference given to those with experience in financial or service…
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Equipment Service Support - Harvesting Heads
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Added 4 hours ago
Bilingual Auto Claims Adjuster
Wawanesa Insurance
Quebec, QC · Sept-Îles, QC · Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Chicoutimi, QC · Dartmouth, NS · Calgary, AB · Laval, QC · Rimouski, QC · Rouyn-Noranda, QC · Trois-Rivières, QC · Drummondville, QC · Edmonton, AB (Hybrid), AB · Chomedey (Laval), Queb · North York - Toronto, ON (Hybr, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 4 hours ago
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As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance…
Added 5 hours ago
Administrative Coordinator
Manulife
Toronto, ON
Full-time
As an Administrative Coordinator, you will fulfill varied tasks as requested, to help ensure service excellence to our Canada Retirement clients.
Added 5 hours ago
Part-Time Financial Service Representative
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…beyond the credit score to provide accessible, responsible financial solutions with respect, transparency, and care. Whether customers visit us online, in branch, or through our mobile app,…
Added 6 hours ago
Store Associate (Part-Time)
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Oromocto, NB
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A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 6 hours ago
Softgoods Associate (Part-Time)
Giant Tiger
Trois-Rivières, QC
Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 6 hours ago
Deputy Director, Arts, Culture & Heritage
City of New Westminster
New Westminster, BC
$168,822 to $186,178 CAD / year
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…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
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Bilingual Customer Service Representative
BMO
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…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 7 hours ago
Financial Service Representative - LendDirect Office 1700
LendDirect
Brampton, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 7 hours ago
Document Management Representative
Fidelity Canada
Toronto, ON
Full-time
The Document Management Representative is responsible for distributing all incoming operational mail, cheques, faxes, emails to all related business units in Fidelity Investments in…
Added 7 hours ago
Financial Service Representative - LendDirect Office 1700
Attain Finance
Brampton, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 7 hours ago
Financial Service Representative - LendDirect Office 1700
LendDirect
Brampton, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…

LendDirect

Financial Service Representative - LendDirect Office 1700

400 Steeles Ave E., #6, Brampton, ON, L6W 3R2, Canada

Job type: Full-time
Apply by: Sep 21, 2027
Posting language: English
Posted: Sep 21, 2026

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Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 400 Steeles Avenue E, #6, Brampton, ON L6W 3R2

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing loan processes, and driving sales growth through consultative techniques. They also engage in delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess a high school diploma or equivalent, with a strong focus on customer service and sales. Excellent communication, problem-solving skills, and the ability to work in a fast-paced, team-oriented environment are required.

Skills

Customer service
Consultative sales
Delinquency management
Communication
Problem-solving
Adaptability
Teamwork
Financial services
Lending
Upselling
Cross-selling
Regulatory compliance

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Loans
Financial Services
Lending
Retail
Sales
Collections
Consumer Finance
Delinquency Management
Consultative Sales
Compliance
Operations
Branch Operations

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