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Added 4 hours ago
Kettle Runner - Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Sutherland, ON · Okanagan Central Community Church - Sutherland
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 5 hours ago
Kettle Runner - Temporary
The Salvation Army in Canada
Kelowna, BC
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 5 hours ago
Kettle Counter Lead - Temporary
The Salvation Army in Canada
Kelowna, BC
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 5 hours ago
Kettle Counter Lead - Temporary
The Salvation Army in Canada
West Kelowna, BC
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 5 hours ago
Kettle Counter Lead - Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Sutherland, ON · Okanagan Central Community Church - Sutherland
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 5 hours ago
Kettle Counter Lead - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Okanagan Central Community Church - Westbank
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 17 hours ago
Kettle Assistant - Temporary
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West Kelowna, BC
Full-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 22 hours ago
Kettle Scheduler - Temporary
The Salvation Army Canada and Bermuda Territory
Kelowna, BC · Sutherland, ON · Okanagan Central Community Church - Sutherland
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 22 hours ago
Kettle Runner - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 22 hours ago
Kettle Assistant - Temporary
The Salvation Army Canada and Bermuda Territory
West Kelowna, BC · Westbank, BC · Okanagan Central Community Church - Westbank
Full-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central
Added 23 hours ago
Kettle Scheduler - Temporary
The Salvation Army in Canada
Kelowna, BC
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 23 hours ago
Kettle Runner - Temporary
The Salvation Army in Canada
West Kelowna, BC
Part-time
Be a positive and outgoing representative of The Salvation Army Okanagan Central.
Added 1 day ago
Manager, Partnerships (one-year contract)
Windmill Microlending
Toronto, ON
$80,000 to $85,000 CAD / year
…skills identifying organizations that can provide beneficial services or products for our clients. Reporting to the Associate Director, Partnerships, the role is a key strategic contributor…
Added 1 day ago
Guest Services Representative - Willowbrook Shopping Centre - Part Time
QuadReal Property Group
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The primary responsibility of Willowbrook Shopping Centre’s Guest Services Representative is to provide exceptional service to both mall tenants and guests, ensuring a positive and…
Added 1 day ago
Visitor Services Team Lead PT, at Assiniboine Park Conservancy
Compass Canada
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Reporting to the Manager, Guest Experience, the Visitor Services Team Lead will ensure a superior visitor experience and value proportion when visiting the Zoo, Park, and the Leaf. The…
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Senior Structural Designer (Up to $10K Signing Bonus!)
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A strong team player, but also able to work independently
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Member Experience Representative
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The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members'…
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Join our Enterprise Technology Services team!
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Customer Success Specialist
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…and uncovering opportunities to introduce additional Radius…
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Sales Representative - Facility Services
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That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
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Client Services Representative - Calgary West Springs
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Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 day ago
Electrical Design Coordinator Intern - Kiewit Power Engineering (Summer 2027)
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…model for power facilities. We offer a variety of engineering services, including owner's engineering, project development, detailed engineering and design, construction management and…
Added 2 days ago
Member Service Representative 1 - RC - Union
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Nanaimo, BC
Full-time
We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good,…
Added 2 days ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Part-time
…an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service,…
Added 2 days ago
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
Full-time
We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good,…

LendDirect

Financial Service Representative - LendDirect Office 1700

400 Steeles Ave E., #6, Brampton, ON, L6W 3R2, Canada

Job type: Full-time
Apply by: Sep 21, 2027
Posting language: English
Posted: Sep 21, 2026

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Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 400 Steeles Avenue E, #6, Brampton, ON L6W 3R2

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service, managing loan processes, and driving sales growth through consultative techniques. They also engage in delinquency management and ensure all activities comply with regulatory guidelines and company policies.

Requirements

Candidates must possess a high school diploma or equivalent, with a strong focus on customer service and sales. Excellent communication, problem-solving skills, and the ability to work in a fast-paced, team-oriented environment are required.

Skills

Customer service
Consultative sales
Delinquency management
Communication
Problem-solving
Adaptability
Teamwork
Financial services
Lending
Upselling
Cross-selling
Regulatory compliance

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Loans
Financial Services
Lending
Retail
Sales
Collections
Consumer Finance
Delinquency Management
Consultative Sales
Compliance
Operations
Branch Operations

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