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Added 1 hour ago
L
Branch Manager
LendDirect
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
AF
Branch Manager
Attain Finance
Canada
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 2 hours ago
CNC Machinist
I M P Group International Inc.
Amherst, NS
Completion of 1-year Machinist Program AND 1-year CNC Manufacturing Technician Certificate and at least 2-years’ experience;
Added 2 hours ago
C
Financial Services Representative
CIBC
Langley (District), BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
CO
Personal Support Worker(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 3 hours ago
SH
Cook -Cuisinier(ère)
Southern Health-Santé Sud
Ste. Anne, MB
- Full-time
…our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants…
Added 3 hours ago
C
Universal Banker I
CIBC
Calgary, AB
- Full-time
…meaningful difference in our clients' lives. As a Financial Services Representative Universal Banker, you’ll proactively engage with clients and leverage CIBC’s best-in-class mobile and…
Added 3 hours ago
MV
Victim Support Worker
Muskoka Victim Services
Bracebridge, ON
- Part-time
…and program applications. This position is a part-time, one year contract position (to fill maternity leave) and works in compliment with MVS’s three full-time Victim Support…
Added 4 hours ago
H
Manager Practitioner Staff Affairs Northeast
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…and represents approximately 24,000 payments processed per year by PSA. PSA leads physician attraction, engagement, recruitment and retention activity across 450 post-graduate medical…
Added 4 hours ago
MM
Part-Time Financial Service Representative
Money Mart
Orangeville, ON
- Part-time
…our customers and team members, we proudly contribute each year to local charities and nonprofit organizations, while also using our time and talent to serve local communities across Canada…
Added 4 hours ago
MS
Inbound Sales Representative
Make Space
Vaughan, ON
- Full-time
We are looking for an experienced Inbound Sales Representative to join our on-site customer contact team in Vaughan, Ontario. You will respond to inbound phone, email, and live-chat…
Added 5 hours ago
CC
Route Service Sales Representative
Cintas Canada
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Added 5 hours ago
CC
Sales Representative - Uniform
Cintas Canada
Toronto, ON · Scarborough, ON
- Full-time
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CC
Route Service Representative
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Toronto, ON · Etobicoke, ON
- Full-time
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Sales Representative - Facility Services
Cintas Canada
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Generous vacation time: eligible employees can earn up to four (4) weeks of vacation per year, with the possibility of accruing extra time based on there tenor with us.
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Customer Service Representative
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…above represents BMO Financial Group’s expected target for the first year in this…
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BILINGUAL CLIENT SERVICE REPRESENTATIVE
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Added 5 hours ago
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Comercial HVAC Field Service Representative - Regina, SK
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- Full-time
4 weeks of flexible vacation starting in the first year
Added 5 hours ago
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Added 6 hours ago
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LendDirect

Financial Service Representative - LendDirect Office 1701

Chatham-Kent, ON, Canada
3-403 Queen St, Chatham, ON, N7M 2H8, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 2, 2027
Posting language: English
Posted: Oct 2, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 3-403 Queen Street, Chatham, ON N7M 2H8

Operating Hours: Monday - Friday 9:00am - 6:00pm

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service and managing the loan process. They also drive sales growth through consultative techniques and manage delinquency on past-due accounts.

Requirements

Candidates must have a high school diploma or equivalent and strong communication skills. While experience in customer service or sales is preferred, it is not required as training is provided.

Skills

Customer service
Consultative sales
Delinquency management
Communication
Problem-solving
Adaptability
Teamwork
Financial services
Lending
Relationship building
Upselling
Cross-selling
Regulatory compliance

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Financial Service Representative
Consumer finance
Credit solutions
Sales
Customer service
Lending
Delinquency management
Consultative sales
Compliance
Retail
Operations
Branch management
Financial products
Outbound calls
Inbound calls
Relationship management

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