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Added 4 hours ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Following an internal transition of our current manager, we are looking for a new Canada Branch Manager – Quiz Room & Bomb Squad (M/F) to drive the development of our 9 corporate locations…
Added 2 days ago
Sr. Business Manager
Softchoice
Toronto, ON
The Senior Business Manager is the business operator and strategic partner to the Regional Vice Presidents (RVPs) who own P&L results across Softchoice’s sales regions and segments. This…
Added 2 days ago
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Sr. Business Manager
Softchoice
Toronto, ON
- Full-time
The Senior Business Manager is the business operator and strategic partner to the Regional Vice Presidents (RVPs) who own P&L results across Softchoice’s sales regions and segments. This…
Added 3 days ago
E
Sales & Business Development Manager - CANADA - F/M
Exail
Ottawa, ON
- Full-time
We are seeking a Sales & Business Development Manager – CANADA (ideally Ottawa or Montreal), to grow Exail’s presence across the country. This role combines technical sales, business…
Added 3 days ago
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Sales & Business Development Manager - CANADA - F/M
Exail
Ottawa, ON
- Full-time
We are seeking a Sales & Business Development Manager – CANADA (ideally Ottawa or Montreal), to grow Exail’s presence across the country. This role combines technical sales, business…
Added 3 days ago
Key Account Manager - Aftermarket
FUCHS Group
Cambridge, ON
This field-based position is responsible for driving profitable growth within FUCHS Canada's Automotive Aftermarket segment through a combination of strategic account management and direct…
Added 3 days ago
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 3 days ago
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 3 days ago
Commercial Project Manager - Montreal, Canada (m/f/d)
Nordex Group
Montreal, QC
The role of Commercial Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 3 days ago
MI
Associate Shopper Marketing Manager
Mondelēz International
Toronto, ON · Quebec, QC · Business Unit Head Office Gladstone - Toronto, Canada
- Full-time
With a Customer and Shopper centric mindset, the Associate Scale Activations & Shopper Marketing Manager will support the team in working collaboratively with internal cross-functional…
Added 3 days ago
Manager, Operational Excellence, Microsoft Licensing Operations
Softchoice
Toronto, ON · Ottawa, ON · Oakville, ON · Montreal, QC · Vancouver, BC · Calgary, AB · AB · BC · British Columbia, Brit
With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more…
Added 3 days ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Following an internal transition of our current manager, we are looking for a new Canada Branch Manager – Quiz Room & Bomb Squad (M/F) to drive the development of our 9 corporate locations…
Added 4 days ago
RS
Rental Account Manager
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 4 days ago
RS
Rental Account Manager
Ryder System, Inc.
Toronto, ON · Scarborough, ON
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 4 days ago
RS
Rental Account Manager
Ryder Supply Chain Solutions
Toronto, ON · CAN - Etobicoke ON Kipling Ave
- Full-time
The Rental Account Manager will have responsibility for both inside and outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development…
Added 4 days ago
Manager, Microsoft Licensing Operations
Softchoice
Toronto, ON · Ottawa, ON · Oakville, ON · Montreal, QC · Vancouver, BC · Calgary, AB · AB · BC · British Columbia, Brit
With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more…
Added 4 days ago
Manager, Microsoft Operational Excellence
Softchoice
Calgary, AB · AB · Vancouver, BC · BC · Oakville, ON · Ottawa, ON · Toronto, ON · Montreal, QC · British Columbia, Brit
With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more…
Added 6 days ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 6 days ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
…current accounts as well as to develop profitable new customer business and meet or exceed assigned quotas for revenue and new accounts. The CDM Combo will have responsibility for assigned…
Added 6 days ago
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Financial Service Representative - LendDirect Office #
LendDirect
Medicine Hat, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 days ago
AF
Financial Service Representative - LendDirect Office #
Attain Finance
Medicine Hat, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 days ago
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Financial Service Representative - LendDirect Office #
LendDirect
Hamilton, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 days ago
AF
Financial Service Representative - LendDirect Office #
Attain Finance
Hamilton, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 6 days ago
CP
Territory Manager
Check Point Software Technologies
Calgary, AB
- Full-time
Check Point is seeking a high-energy Territory Manager to accelerate new and expansion business across a broad geographic territory of unassigned Rest-of-Market accounts, with channel…
Added 7 days ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…

LendDirect

Financial Service Representative - LendDirect Office #

970 Upper James Street, Hamilton, ON, L9C 3A5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 19, 2027
Posting language: English
Posted: Oct 19, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Branch Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job - it’s a chance to grow your career, make a difference, and be rewarded for your success.

If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let’s achieve success together!

Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.
Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.
Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.
Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.
Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.
Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets.

This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.

Qualifications

We’re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.

Customer Focus: A genuine desire to help others and provide top-tier service in every interaction.
Sales Mindset: Confidence in promoting products and services that meet customer needs.
Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly.
Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges.
Adaptability: Willingness to learn new systems and processes in a dynamic environment.
Team Player: A collaborative spirit with a desire to contribute to team success.
Educational Background: High School diploma or equivalent required; college coursework or degree is a plus.
Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required - we’ll train the right candidate!

Work Location: 970 Upper James Street, Hamilton, ON L9C 3A5

Operating Hours: M-F 9-7/Sa 9-5/Su Closed

Hourly: $19.00 - $25.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

#LendDirect

Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Sales, Collections

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More about this job

Responsibilities

The Financial Service Representative is responsible for delivering exceptional customer service and guiding clients through the loan process. They also drive sales growth through consultative techniques and manage delinquency on past-due accounts.

Requirements

Candidates must have a high school diploma or equivalent and a strong customer-focused mindset. Previous experience in sales, customer service, or consumer finance is preferred but not required.

Skills

Customer service
Consultative sales
Communication
Problem-solving
Adaptability
Teamwork
Delinquency management
Upselling
Cross-selling
Regulatory compliance

Benefits

Paid time off
Health benefits
Basic life insurance
Disability coverage
Optional voluntary life benefits
RRSP/DPSP program
Employee assistance program
Emergency relief fund
Tuition reimbursement
Monthly bonus program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Loans
Financial Services
Lending
Retail
Sales
Collections
Consumer Finance
Credit Solutions
Consultative Sales
Delinquency Management
Compliance
Operations
Branch Management

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