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LendDirect

Senior Financial Service Representative - Office 1547

372 Queen Street East, Brampton, ON, L6V 1C3, Canada

Wages: $21.25 - $27.25 · Full-time

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Job details

Pay: Wages: $21.25 - $27.25
Job type: Full-time
Apply by: Nov 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

If you're seeking more than just a job, join LendDirect and kickstart your career!

Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money®, LendDirect®, Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today!

Stories of Success

“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM position at a new cashless location. Over the course of six months, I was able to study and observe several stores in my district for different views and styles of work, and in December 2024 I successfully opened the new branch in Saint John! With the support of several key people from head office and my DM, I am gracious for the opportunities that have been given to me in my three years here with LendDirect.”

~ Conner B., Branch Manager – St. John, NB

“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three different provinces, held various positions, which allowed me to adapt to diverse markets, broaden my skill set, and gain a comprehensive understanding of the business. In 2024, I was honored to take on the role of District Manager! Looking back on the past decade, I’m incredibly grateful for the opportunities I’ve been given to grow within the organization. My journey with LendDirect has been defined by continuous learning, embracing challenges, and striving for excellence. I’m excited to build on this foundation and look forward to what the future holds as I continue my career.”

~ Casey B., District Manager – Saskatchewan

“In 2015 I joined the company as an Assistant Manager. One year later I was promoted to Store Manager where I focused on building relationships and developing others in my store to help them get ready for their next position within the company. In 2021, I moved into corporate as part of the Attain Finance Talent Acquisition team!”

~ Hypatia P., Store Operations Recruiter - Canada

Responsibilities

What you will be doing:

The role of the Senior Financial Service Representative is a developmental position, whereby you have proven yourself in the Financial Service Representative position and have also expressed interest in continuing to develop and grow.

In addition, you will:

Be a proud brand ambassador
You will be a hands-on leader, exemplifying great customer service and working through any customer concerns or challenges
You will be the Manager on Duty when Branch Manager/ Assistant Branch Manager are unavailable
Participate in ongoing training to stay up to date on our products and processes
Adhere to established loss prevention standards

Qualifications

What you should have:

You should have a high school diploma, GED, or equivalent work experience
Ability to work a flexible schedule
9 months of customer service experience will be an asset
Availability to work full-time

Work Location: 372 Queen Street East, Brampton, ON L6V 1C3

Operating Hours: Monday - Friday 9:00am - 7:00pm, Saturday 9:00am - 5:00pm

Wages: $21.25 - $27.25

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the provincial average. The actual base hourly offered for this full-time position will be determined by various factors, including, but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits effective on their first day of employment, including paid time off, health benefits, basic life insurance, disability coverage, and optional voluntary life benefits. Employees are also eligible to participate in the Company’s RRSP/DPSP program after three (3) months of employment, including company matching contributions.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Attain4All, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

Posting closes: Wednesday, November 4, 2026 at 5pm ET

Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections, Leadership

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More about this job

Responsibilities

Represent the brand and provide hands-on customer service, addressing customer concerns and challenges. Serve as Manager on Duty when the Branch Manager and Assistant Branch Manager are unavailable, stay current through ongoing training, and follow loss prevention standards.

Requirements

A high school diploma, GED, or equivalent work experience is required, along with availability to work full-time on a flexible schedule. Nine months of customer service experience is an asset.

Skills

Customer Service
Consumer Finance
Lending
Loan Services
Sales
Collections
Leadership
Customer Concern Resolution
Brand Representation
Loss Prevention
Product Knowledge
Process Compliance
Training
Flexible Scheduling

Benefits

Paid Time Off
Health Benefits
Basic Life Insurance
Disability Coverage
Optional Voluntary Life Benefits
RRSP/DPSP Program With Company Matching Contributions
Employee Assistance Program
Emergency Relief Fund
Attain4All
Tuition Reimbursement
Monthly Bonus Program

Visa sponsorship

Not detected in the job text

Keywords

Consumer Finance
Financial Services
Lending
Loans
Customer Service
Retail
Sales
Collections
Branch Operations
Leadership
Brand Representation
Customer Concern Resolution
Loss Prevention
Product Training
Process Compliance
Flexible Scheduling
Full-Time Availability
High School Diploma
GED

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