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Added 27 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 59 mins ago
SP
Field Marketing Manager, Enterprise & Strategic Accounts (TMT & CBS)
Salesforce Partner Canada
Toronto, ON
- Full-time
This is not a “check-the-box” execution role. The Field Marketing Manager will serve as a strategic partner to Sales, developing and executing targeted marketing plans across priority…
Added 1 hour ago
DL
Talent Acquisition - Global Lead
DM Lyons Consulting
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $160,000 CAD / year
- Full-time
Experience with talent analytics, workforce insights, organizational development or organizational psychology.
Added 1 hour ago
OA
Paid Search & Social Specialist
Operatic Agency
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
Leverage platform reporting, GA4, Adobe Analytics, and Looker Studio to evaluate campaign performance and identify actionable insights.
Added 1 hour ago
OM
Media Buyer
Omnicom Media
Toronto, ON
- Full-time
…their buying group, as well as prepare or assist the Supervisor/Manager in preparing all written documentation for the Planner or Client (e.g.: pre-buy/post-buy reports, media…
Added 1 hour ago
SI
Accounting Analyst
Saputo Inc.
AB · Edmonton, AB
- Full-time
Reporting to the Finance Manager, this position has an integral role on the Plant Accounting team with direct responsibility for the analysis and evaluation of Plant accounting transactions…
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 2 hours ago
TS
Associate - Client Advisory Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
Translate complex data into actionable insights for stakeholders, aiding in informed decision-making.
Added 2 hours ago
A
Senior Manager, Data Science
Alcon
ON · Ontario, Canada
- Full-time
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Senior Manager, Data Science, you will be trusted to lead and develop a high-performing Data…
Added 2 hours ago
JH
Revenue & Marketing Manager - Hotel/Resort
JRoss Hospitality Recruiters
Canmore, AB
- $72,000 to $82,000 CAD / year
- Full-time
…Western Canada is seeking an accomplished Revenue & Marketing Manager to drive commercial performance, revenue growth and strategic marketing initiatives across three hotel properties in…
Added 2 hours ago
UP
Marketing and Communications Coordinator
UBC Properties Trust
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
The Marketing and Communications Coordinator is a key member of the team, reporting to the Communications Manager. This role combines the day-to-day communications and digital marketing…
Added 2 hours ago
HD
Health Information Data Analyst
Hotel Dieu Shaver Health and Rehabilitation Centre
St. Catharines, ON
- Full-time
…decision-making through health data management, reporting, analytics, and data quality initiatives. This position reports to the Manager of Decision Support & Health Information Management…
Added 2 hours ago
TS
AVP, AI & Innovation
TD Securities
Toronto, ON
- Full-time
Determine where advanced AI provides a material advantage over conventional analytics, rules, or automation, avoiding unnecessary complexity.
Added 2 hours ago
AE
Digital Merchandising Specialist
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Digital Merchandising Specialist, you will work closely with the Manager, Digital Merchandising to execute all Arc’teryx seasonal Ecommerce search, merchandise, and product discovery…
Added 2 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 3 hours ago
R
Marketing Operations Manager
Relay
Remote, Canada
- Full-time
- Remote
We’re looking for a Marketing Operations Manager to join our team supporting the Marketing and Sales teams to scale our top of funnel operations through constant measurement, marketing…
Added 4 hours ago
AH
Lead
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Are you passionate about using advanced analytics, data science, and emerging technologies to improve cancer care and outcomes for Albertans? Do you have experience working with complex…
Added 4 hours ago
ED
Manager, Risk Quantification - EN 071
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
…corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve…
Added 4 hours ago
RI
Growth Marketing Manager
Realtax Inc.
Newmarket, ON
- Full-time
Reporting to the General Manager, we are hiring a Growth Marketing Manager to establish and lead our in-house marketing function across Realtax and Ontario Tax Sales. As our new Growth…
Added 4 hours ago
OM
Account Manager, Client Solutions
Omnicom Media
Toronto, ON
- Full-time
You will take on a newly created position at OMG as a Client Solutions Manager. In this role, you will be responsible for the development and delivery of OMG Outcomes and Creo Solutions for…
Added 4 hours ago
AP
Manager, US Sales Incentive Compensation
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Manager will be essential in optimizing the sales incentive compensation programs for the Alexion US Commercial field-based sales teams by supporting existing incentive compensation…
Added 4 hours ago
TC
Talent Acquisition Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Talent Acquisition Manager to lead strategic hiring initiatives that shape the future of our business and drive organizational growth. In this highly visible role,…
Added 4 hours ago
Q
Senior Product Manager, AI Operations
Quandri
Vancouver, BC
- Full-time
Added 4 hours ago
WC
(CAN) Senior Manager, Business Operations eCommerce (IC)-1
Walmart Canada
Mississauga, ON
- Full-time
The Senior Manager, Business Operations eCommerce develops and executes strategic roadmaps for eCommerce operations, aligning with long-term and short-term business goals. This involves…
Added 4 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Pickering, ON
- Full-time
We are looking for a Manager, Revenue Accounting & Reporting to join our team at Make-A-Wish Canada. In this role, reporting to the Director of Finance, you will ensure the accuracy,…

Closed listing

Leni

Customer Success Manager

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and firms make confident, data-driven decisions. The product combines model-agnostic capabilities with specialized models trained on real estate and investment workflows, delivering high accuracy at a lower cost than general-purpose AI. Leni integrates with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager, capturing not only data but the context behind reports, decisions, and reviews to build a private, compounding memory layer for each firm. This context graph powers insights into trends, risks, and operational work that can be automated, providing verifiable, traceable answers that stand up to investor scrutiny. Team members at Leni work on technology that transforms how real estate and investment organizations understand performance and decide what to do next.

Role Description The Customer Success Manager at Leni is a full-time, hybrid role based in Toronto, ON, with flexibility for some work from home. In this role, the individual will manage a portfolio of customer accounts, ensuring they derive measurable value from Leni’s AI infrastructure and remain engaged over the long term. Day-to-day responsibilities include onboarding new customers, conducting training sessions, and helping teams integrate Leni with their existing systems and workflows. The Customer Success Manager will monitor product usage, analyze customer outcomes, and proactively identify opportunities to improve satisfaction, retention, and expansion. They will collaborate closely with product, engineering, and sales to communicate customer feedback, resolve issues, and co-develop solutions that address real estate and investment use cases. The role also involves preparing clear status updates, success plans, and performance reports for customers and internal stakeholders.

Qualifications

Customer-focused skills, including Customer Satisfaction, Customer Retention, and Customer Service, to ensure long-term value and engagement.
Strong Relationship Building capabilities to foster trust, manage expectations, and collaborate with stakeholders across customer organizations.
Robust Analytical Skills to interpret product usage, portfolio trends, and customer outcomes, and to translate insights into actionable recommendations.
Experience in client-facing roles in SaaS, fintech, or proptech; familiarity with real estate or investment workflows is an asset.
Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear, concise, and structured way.
Proven ability to manage multiple accounts and projects simultaneously, with strong organizational and time-management skills.
Comfort working in a fast-paced, startup environment and collaborating cross-functionally with product, engineering, and go-to-market teams.
Bachelor’s degree in Business, Finance, Real Estate, Engineering, or a related field, or equivalent practical experience.

About employer

More about this job

Responsibilities

Manage customer accounts to drive measurable value, engagement, retention, and expansion, including onboarding, training, and integration with customers’ systems and workflows. Monitor product usage and outcomes, resolve issues with cross-functional teams, communicate customer feedback, and prepare success plans, status updates, and performance reports.

Requirements

Candidates should have client-facing experience in SaaS, fintech, or proptech, strong customer relationship, analytical, communication, and organizational skills, and the ability to manage multiple accounts in a fast-paced startup. Familiarity with real estate or investment workflows is an asset; a bachelor’s degree in a related field or equivalent practical experience is requested.

Skills

Customer Success
Customer Satisfaction
Customer Retention
Customer Service
Relationship Building
Analytical Skills
Account Management
Customer Onboarding
Customer Training
Product Adoption
SaaS
Real Estate Workflows
Investment Workflows
Stakeholder Management
Cross-Functional Collaboration
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
Customer Success
Customer Onboarding
Customer Training
Customer Retention
Customer Satisfaction
Account Management
Product Usage
Customer Outcomes
SaaS
Fintech
Proptech
Yardi
RealPage
Entrata
AppFolio
Rent Manager
System Integration
Workflow Integration
Data-Driven Decisions
Portfolio Trends
Success Plans
Performance Reporting
Cross-Functional Collaboration
Product Feedback
Stakeholder Management

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