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Added 14 mins ago
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Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Contract
Lead the annual business planning process for the Investment Division, including coordination of divisional objectives, divisional performance evaluations, divisional budget planning, and…
Added 14 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 14 mins ago
CL
International Marketing Manager
Clover Leaf Seafoods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Trade and Consumer Marketing Manager, the Marketing Manager, International leads the development and execution of marketing strategies for Brunswick and Bumble Bee…
Added 14 mins ago
RD
Wealth Advisor
RBC Dominion Securities
Calgary, AB
- Full-time
…to those clients and working closely with the lead Portfolio Manager, helping deepen existing relationships and welcoming new clients to the firm. Identifying new opportunities and helping…
Added 14 mins ago
SC
Category Business Manager
Sport Chek
Calgary, AB
- Full-time
Reporting to the AVP, the Category Business Manager is the key leader in the Merchandising Strategic Business Unit (SBU). Operating as the business owner for the category, within…
Added 15 mins ago
C
Deli Manager - Full Time ( Days, Evenings and Weekends)
Co-op
Portage la Prairie, MB
- Full-time
Homestead Co-op is hiring a Full Time Deli Manager at our Portage la Prairie Food Store location.
Added 15 mins ago
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Manager, Underwriting
AMA - Alberta Motor Association
Calgary, AB
- Full-time
As the Manager, Mortgage Underwriting, you will lead a team of Underwriters and Mortgage Associates , provide guidance on complex credit decisions, and collaborate closely with Business…
Added 15 mins ago
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Property Administrator
Dream
Toronto, ON
- Full-time
Prepare monthly rent roll reconciliation, A/R updates and open purchase order reports, including examining variances from previous period, to be reviewed by the Property Manager; and
Added 15 mins ago
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Manager, Commercial Accounting
Atlas Corp.
Vancouver, BC
- $120,000 to $140,000 CAD / year
We are looking for a Manager, Commercial Accounting who will lead the financial management and recovery optimization of complex projects and commercial arrangements by overseeing cost…
Added 15 mins ago
Senior Manager, Advisor Deposit Services
Scotiabank
Toronto, ON
The Senior Manager, Advisor Deposit Services, contributes to the overall success of Advisor Deposits Services (ADS) within Retail Deposits and Investments in Canada and supports the…
Added 15 mins ago
Senior Manager, Retail Investments
Scotiabank
Toronto, ON
The Senior Manager, Retail Deposits and Investments business in Canada, is responsible for strategy, design, development, and management supporting Retail Investment growth and retention…
Added 15 mins ago
Senior Manager, Pricing Strategy & Optimization
Scotiabank
Toronto, ON
The Senior Manager, Pricing Strategy and Optimization, contributes to the overall success of Retail Deposits and Investments in Canada and supports the Director, Pricing, Portfolio…
Added 15 mins ago
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Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
…deep market knowledge with the strength and stability of BMO Financial Group. As part of BMO Private Wealth, BMO Nesbitt Burns professionals operate within a collaborative, team based…
Added 15 mins ago
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Customer Service Representative
BMO
Vancouver, BC
- Part-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 30 mins ago
RM
Project Manager, Environmental Assessment and Studies
Regional Municipality of Peel
Brampton, ON
- Other
…and properly treated, and both the environment and long-term financial management is considered into every decision we…
Added 30 mins ago
EC
Future Leaders Program – Management Trainee
EMCO Corporation
London, ON
- Full-time
After completing the program, you’ll be ready to step into a Profit Centre Manager role - running your own location like a business owner.
Added 30 mins ago
OR
Senior Specialist Marketing Finance and Procurement
OSL Retail Services Inc
Mississauga, ON
- Other
Responsible for developing and performing financial, operational, system and process audits of the company’s business units and outsourced operations, making recommendations for…
Added 30 mins ago
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Senior Manager, Payments
Super.com
Remote, Canada
- Full-time
- Remote
…planning, and represent the team's work and needs to the wider business. Partner with the engineering manager, who owns engineering execution and the engineers…
Added 30 mins ago
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Product Manager - Emergency Care
Stryker
Hamilton, ON
- Full-time
Develop pricing strategies, business cases, and commercialization plans using market, financial, and customer data.
Added 30 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Watters Road, Ottawa, ON
- $19 to $21 CAD / hour
- Part-time
…2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture…
Added 30 mins ago
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Finance Transformation Senior Manager
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
Help clients unlock greater business value by transforming finance data, analytics, planning, performance management, and reporting capabilities to enable better decision-making and support…
Added 30 mins ago
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Manager, FSS Business Operations Support
RBC
Toronto, ON · Bedford, QC · Halifax, NS
- Full-time
This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the…
Added 45 mins ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Peterborough, ON
- Full-time
In collaboration and support of the department/site Manager and/or Senior Manager, be responsible to manage and mentor team members in order to address staffing, workflow, or testing issues…
Added 45 mins ago
PH
Assistant Manager, Laboratory Operations
Public Health Ontario
Orillia, ON
- Full-time
In collaboration and support of the department/site Manager and/or Senior Manager, be responsible to manage and mentor team members in order to address staffing, workflow, or testing issues…
Added 45 mins ago
Product Manager
Dye & Durham Talent Team
Toronto, ON
The Product Manager, Due Diligence & Legal Filings, is responsible for implementing the strategic vision, roadmap, and delivery of key Canadian products within the Due diligence & Legal…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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