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Added 6 mins ago
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Sales Account Manager - Courier
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 6 mins ago
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Project Engineer
VINCI
Vancouver, BC
- Full-time
Orientation towards customer satisfaction and project success
Added 6 mins ago
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Customer Relations Manager
BiteOut
ON · Grand Valley, ON
- Full-time
2–3 years of customer success, account management, or operations experience F&B, hospitality, or similar
Added 21 mins ago
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Account Executive
ALS Recruiting Ltd
Canada
- Full-time
…within the freight industry. As a Freight Business development manager , you will be responsible for driving revenue growth, expanding our customer base, and developing strategic…
Added 21 mins ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Montreal, QC
- Full-time
Added 51 mins ago
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Financial Manager
Husky Technologies
Bolton, ON
- Full-time
…stakeholders within the Finance and Accounting function as well as our Customer Service organization. This candidate will play an integral role in providing insightful and meaningful data…
Added 51 mins ago
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Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 51 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 51 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 51 mins ago
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Project Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…flexibility, well-being, recognition, open collaboration, and shared…
Added 1 hour ago
Senior Account Manager, LCS Auto
Google
Montreal, QC
…sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to…
Added 1 hour ago
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QUALITY ASSURANCE COORDINATOR
Bureau Veritas | Marine & Offshore
Mississauga, ON
- $54,000 to $60,000 CAD / year
- Contract
Supporting the QA function within the local laboratory. With supervision received from the QA Manager and/or QA Specialist, assisting in the implementation of the QA program to ensure that…
Added 1 hour ago
Senior Manager, Event Operations
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
…Convention Centre is excited to share that we are hiring a Senior Manager, Event Operations. As Senior Manager, Event Operations, you'll lead teams, improve processes, and create…
Added 1 hour ago
Financial Services - Business Office
The Jim Pattison Auto Group
Winnipeg, MB
Success in this position requires a combination of communication skills, organization, attention to detail, and the ability to earn customer trust. You should be comfortable learning new…
Added 1 hour ago
Senior Manager, Event Operations
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
…Convention Centre is excited to share that we are hiring a Senior Manager, Event Operations. As Senior Manager, Event Operations, you'll lead teams, improve processes, and create…
Added 1 hour ago
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Project Manager Assistant
IICRC
Chilliwack, BC
- Full-time
…Homes And Businesses (such As Fires And Floods). We Believe Success Is Achieved By Putting Our 3 Core Values Into…
Added 2 hours ago
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Manager in Training - Goose Bay-EN
Guillevin
Happy Valley-Goose Bay, NL
- Full-time
Be at the centre of the action as you learn within a solid and growing national chain where you will be provided with the support and tools you need for success.
Added 2 hours ago
SO
Marketing Position
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time
Experience in marketing, customer service, or sales - with a proven track record of success.
Added 2 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Our success is built on customer satisfaction. And within our company, our stores are our customers too. When we support each other and work as a team, we make great things happen together.
Added 2 hours ago
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Health and Beauty Clerk (Vitamins/Supplements)
Community Natural Foods
AB · Edmonton, AB
- Part-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager’s intervention
Added 3 hours ago
IB
Branch Manager
Insurance Brokers Association of BC
Vancouver, BC
- Full-time
The Branch Manager, Auto Insurance will be accountable for the success of the branch by ensuring all staff are equipped with the resources and knowledge needed to provide excellent customer…
Added 3 hours ago
Account Executive
Corpay
Vancouver, BC
…Canada. In this role, you will deliver the highest level of customer service to a portfolio of clients. You will report directly to VP Operations and regularly collaborate with Account…
Added 3 hours ago
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Future Opportunities: Business Development Manager
Ayming
Toronto, ON
- Full-time
Knowledge of success fee agreements is an asset
Added 3 hours ago
NB
BREWPUB SERVICE SUPERVISOR
NWT Brewing Company Ltd.
Yellowknife, NT
- Part-time
Our 112 seat brewpub, The Woodyard Brewhouse & Eatery, is seeking a customer-oriented individual that has prior experience working in the service industry and understands the flow of a…
Added 3 hours ago
TT
STORE MANAGER
The Tile Shoppe - Concord
Moncton, NB
- Full-time
Are you a building materials retail leader ready to take full ownership of a store’s success? Tile Shoppe Moncton, we’re looking for a driven Store Manager who can inspire a team, deliver…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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