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Added 5 mins ago
TC
Senior Vice President, Operating Model, Product & Client Solutions
The Citco Group Limited
Toronto, ON
- Full-time
Proven delivery of operating model redesign, process re-engineering or transformation initiatives in financial services.
Added 5 mins ago
CG
Laboratory Technician II - Gas Appliances
CSA Group
Toronto, ON
- $2,823.64 to $3,274.9 CAD / week
- Full-time
…of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products…
Added 35 mins ago
V
Project Engineer
VINCI
Vancouver, BC
- Full-time
The objective of the position of Project Manager at Menard Canada is to manage and coordinate ground improvement projects, mainly standard to moderately complex, from feasibility study to…
Added 1 hour ago
WL
Senior Planner
Woodfibre LNG
Squamish, BC
- $140,000 to $160,000 CAD / year
- Full-time
The Senior Planner is an integral part of Woodfibre LNG's dynamic team. You will be responsible for managing the EPC (Engineering, Procurement, and Construction) Contractor on behalf of the…
Added 1 hour ago
M
Project Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Partner with business and product leaders to translate approved outcomes into executable delivery plans, governance structures, milestones, and success measures.
Added 2 hours ago
Highway Manager, Senior
Hatch
Vancouver, BC
We are actively seeking to hire a motivated and experienced Senior Highway Manager based in Vancouver, BC responsible for providing technical leadership and managing a variety of small to…
Added 2 hours ago
GO
Manager, Maintenance and Projects
Government of Yukon
Whitehorse, YT
- Full-time
Reporting to the Senior Manager, Long-Term Care, the Manager, Maintenance and Projects provides strategic leadership and operational oversight for maintenance services and capital projects…
Added 3 hours ago
Civil Engineer II - Senior Waterworks Design Engineer
City of Vancouver
Vancouver, BC
The position reports to the Assistant Branch Manager and manages a team comprised of Civil Engineers, Engineering Assistants and Survey Assistants, responsible for project scoping, design…
Added 3 hours ago
A
Construction Manager
Actalent
Point Tupper, NS
- $100 to $110 CAD / hour
- Contract
The Construction Manager is responsible for the safe, timely, and efficient execution of a large-scale construction scope on a first-of-its-kind, $1B mega project. Reporting to the Project…
Added 3 hours ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $58 to $69 CAD / hour
- Contract
The Project Manager will lead the execution of large, complex industrial equipment and engineered systems projects from initial planning through manufacturing, testing, installation,…
Added 4 hours ago
RT
Senior Data Architect
Ripotek Technologies Inc.
Calgary, AB
- Full-time
8+ years in data architecture, engineering, or related roles
Added 4 hours ago
T
Senior Project Engineer
TransAlta
Calgary, AB
- Full-time
…TransAlta. In this position you will play a critical role in the delivery of TransAlta's Centralia Coal to Gas (CTG) project, one of our key strategic growth initiatives. Working closely…
Added 5 hours ago
J
Senior Product Manager - Agentic Banking
Jobgether
Canada
- Full-time
…back-office banking operations. You will work closely with engineering, sales, marketing, finance, compliance, and operations teams to transform customer needs into scalable, high-value…
Added 6 hours ago
L
Technical Account Manager
Leni
Toronto, ON
- Full-time
Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a…
Added 6 hours ago
SC
Senior Environmental Project Manager
SLR Consulting
Saskatoon, SK
- Full-time
We are SLR Consulting (Canada), a 800+ team of advisory, environmental/engineering, and regulatory professionals across 20+ office locations in Canada. We deliver environmental and…
Added 6 hours ago
X
Project Manager
Xublu
Barrie, ON
- Full-time
…expectations. Team members contribute directly to the successful delivery of modern residential projects in a collaborative, focused…
Added 7 hours ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
Creates role descriptions with explicit, non-overlapping accountabilities for Product Owner, Product Manager, Delivery/Program/Project Manager, Scrum Master, Engineering Lead, and…
Added 7 hours ago
HH
Supply Chain Equipment Coordinator
Hamilton Health Sciences
Hamilton, ON
- Full-time
…equipment and supplies under the direction of the Clinical Manager. The Coordinator works in collaboration with the Business Manager, Purchasing, Biomedical Technology, Engineering, CPD and…
Added 7 hours ago
J
Inside Sales Representative
JobsMedia.io
Mascouche, QC
- Full-time
…quantities and items, number of deliveries required). Coordinate delivery times with suppliers and plan logistics/transportation in collaboration with the counter manager. Request quotes…
Added 8 hours ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 8 hours ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…program. This position will collaborate with and leverage HDR’s engineering and Utility Management Services (UMS) staff across the company and teaming partners to develop solutions for our…
Added 8 hours ago
TE
Warehouse Representative / Driver - Edmonton
TK Elevator
AB · Edmonton, AB
- Full-time
Prepare materials and vehicle for delivery. Verify all items are securely loaded and protected from the elements and all accompanying paperwork is available
Added 8 hours ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
We are seeking a Site Manager to have direct supervisory responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager…
Added 8 hours ago
DO
Senior Development Engineer
District of North Vancouver
Vancouver, BC
- Full-time
This is an exciting time to join us as we transform digital service delivery, reimagine the customer experience, and advance bold climate action initiatives. Known for our flexible,…
Added 9 hours ago
BN
Project Officer
Build Nova Scotia
Halifax, NS
- Full-time
The Project Officer will support Build Nova Scotia's Project Delivery team in delivering the Halifax Inﬁrmary Expansion Project (HIEP) project and collaborate with the various integrated…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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