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Added 11 mins ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Montreal, QC
- Full-time
…Vous êtes responsable de l'ensemble du cycle post-vente - de l'intégration au renouvellement - et vos résultats sont mesurés par la rétention, le NRR (revenu net de rétention) et la…
Added 1 hour ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
…automation strategy. With Agentforce woven into every layer of our platform, our team builds intelligent systems that automate repetitive subledger flows, elevate strategic accounting…
Added 2 hours ago
P
Senior Mobile Engineer
Pentasia
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
…Senior React Native Engineer to help build and scale its mobile platform for sports and casino…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 5 hours ago
L
Technical Account Manager
Leni
Toronto, ON
- Full-time
Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The…
Added 6 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 6 hours ago
M(
Responsable des ventes internes - Entreprises
MaintainX (An Autodesk Company)
Remote, Canada
- $136,000 to $220,000 CAD / year
- Full-time
- Remote
MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use…
Added 8 hours ago
GC
Advisor, Talent ManagementNew
Glencore Canada
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Reporting to the Manager Talent Development, Performance & Succession, the Advisor, Talent Managementwill be responsible for providing insights and support for the development,…
Added 9 hours ago
M
Principal Product Manager
Microsoft
Vancouver, BC · Goodwood, ON
- Full-time
…Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, empowering organizations to create data-first applications, unlock insights, and drive innovation. As…
Added 10 hours ago
G
Advisor, Talent Management
Glencore
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
Reporting to the Manager Talent Development, Performance & Succession, the Advisor, Talent Managementwill be responsible for providing insights and support for the development,…
Added 10 hours ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
Minimum of 12 years of experience in enterprise integration design, development, and implementation.
Added 11 hours ago
SO
Senior Software Engineer, Dentrix Ascend
Software of Excellence
Surrey, BC
- Full-time
…development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States. Engineers in Canada work closely with product and engineering…
Added 11 hours ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
Responsible for detailed technical design, development, and maintenance of applications on the mainframe platform. This includes (and not limited to); conduct impact analysis, design & code…
Added 11 hours ago
HS
Senior Software Engineer
Henry Schein One Canada
Surrey, BC
- Full-time
…development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States. Engineers in Canada work closely with product and engineering…
Added 12 hours ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
…of high-traffic public websites powered by Adobe Experience Manager. Key technical areas include CDN and Edge configuration, Web Application Firewall (WAF), bot management, Transport Layer…
Added 12 hours ago
R
Corporate Strategy Manager
Rightsline
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Our fully integrated and configurable platform provides customers with comprehensive access to all their rights and royalties, across all markets and platforms, instantly. Departments can…
Added 12 hours ago
HS
Senior Java Software Engineer
Henry Schein One Canada
Surrey, BC
- $130,000 to $142,000 CAD / year
- Full-time
…development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States. Engineers in Canada work closely with product and engineering…
Added 12 hours ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
…entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include…
Added 12 hours ago
IG
Power Platform Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Insight Global is looking for a Senior Power Platform Developer to join an application development team focused on building digital solutions, applications, and automations that support…
Added 12 hours ago
T
Senior Specialized Finance Analyst – TDS Finance Capital and Liquidity Management
TD
Toronto, ON
- Full-time
…calculation process to ensure compliance with all existing rules and integration into the capital calculation…
Added 13 hours ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 13 hours ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 13 hours ago
T
Manager, IT Operations (Oracle & PostgreSQL Database Services)
TD
Mississauga, ON · Toronto, ON
- Full-time
Manage Oracle Cloud, Exadata, Linux, storage, and platform integration as required.
Added 13 hours ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
…and ensure automated tests are integrated into the Continuous Integration (CI), delivery, and testing (CI/CD/CT)…
Added 13 hours ago
EV
Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
Reporting to the Manager Talent Development, Performance & Succession, the Advisor, Talent Management will be responsible for providing insights and support for the development,…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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