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Added 13 mins ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 13 mins ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
Live our Core Values: We believe in maintaining high standards, fostering a safe and diverse work environment, and applying innovative solutions to every project.
Added 13 mins ago
SM
Project Manager II Digital and Information Services
St. Michael's Hospital
Toronto, ON
- Temporary
The Digital Project Manager II is responsible for planning and delivering medium-scale digital health initiatives within the Digital Project Management Office. Working in partnership with…
Added 13 mins ago
BP
Head of RISK IRC Canada
BNP Paribas
Montreal, QC
- Full-time
Coordinate with stream and technical review leads across multiple locations to allocate work and resolve escalations for consistent delivery.
Added 13 mins ago
GU
Electrical Substation Designer
GenCore Utilities Ltd.
Markham, ON
- $75,000 to $95,000 CAD / year
- Full-time
The ideal candidate will possess strong technical design skills, a thorough understanding of electrical utility standards, and experience delivering detailed substation design packages from…
Added 13 mins ago
OP
Sr Data Analyst (Equity/Social Identity)
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Program Manager Equity, Diversity & Inclusion, the Senior Data Analyst is responsible for providing material support and analytic advice to Senior Leadership including…
Added 15 mins ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Work closely with business stakeholders to understand business objectives and requirements, and design and execute on the analytical solutions in an accurate and timely fashion
Added 15 mins ago
T
Intern/ Co-op Winter 2027
TD
Toronto, ON
- Full-time
Design and implement front-office solutions to optimize trading operations
Added 15 mins ago
C
Audit Manager I
Citi
Mississauga, ON
- Full-time
The Audit Manager is an intermediate level role responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit…
Added 15 mins ago
CH
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
…‘live’ mode, and conducting assessments of the architecture, solutions, and technical…
Added 15 mins ago
Product Manager
Altice USA
Toronto, ON
…enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a…
Added 15 mins ago
Sr Data Analyst (Equity/Social Identity)
CityofOttawa
Ottawa, ON
Supervisor's Title: Program Manager Equity, Diversity & Inclusion
Added 15 mins ago
B
Branch Manager
BMO
Toronto, ON
- Full-time
Recommends and implements solutions based on analysis of issues and implications for the business.
Added 15 mins ago
B
Assistant Branch Manager
BMO
Toronto, ON
- Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Added 15 mins ago
Senior Manager, Strategic Portfolio Governance (English/Spanish), International Banking - Toronto
Scotiabank
Toronto, ON
Scotiabank’s International Banking division is a diverse and dynamic network that provides financial advice and solutions to more than 12 million retail, corporate, and commercial clients.…
Added 15 mins ago
IC
Triton Compiler Engineering Manager
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
We are seeking an Engineering Manager to lead a team developing Triton compiler technologies for Intel GPUs and AI accelerators. In this role, you will combine people leadership and…
Added 15 mins ago
Digital Delivery Lead/ Project Information Manager
Hatch
Mississauga, ON
…through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward…
Added 15 mins ago
E
Advisor IT Data Network Operations & Support
Enbridge
Toronto, ON · North York
- Full-time
In this role, you will apply your technical expertise across Cisco LAN/WAN/Wi-Fi environments while supporting network operations, automation, projects, and the Pre-Production Network Lab.…
Added 30 mins ago
Pharmacist
Bayshore
Markham, ON
Under the supervision of the pharmacy manager and/or pharmacy supervisor, performs all duties necessary to provide for the efficient daily clinical operation of the pharmacy, providing…
Added 30 mins ago
PI
Project Technologist
Pinchin in Canada
Kelowna, BC
- Full-time
…create safe, healthy, and higher performing places through solutions that reflect innovation, care, and deep technical…
Added 30 mins ago
Assistant Plant Manager
Univar Solutions
Edmonton, AB
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
Added 30 mins ago
Member Experience Coordinator - King West
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You have a can-do attitude that focuses on solutions and progress
Added 43 mins ago
GU
Civil Engineer - Energy and Infrastructure
GenCore Utilities Ltd.
Markham, ON
- $90,000 to $120,000 CAD / year
- Full-time
At GenCore Utilities Ltd., we power communities through innovative, sustainable, and technically advanced solutions across the telecommunications, utility, and energy sectors. Our design…
Added 43 mins ago
OP
Sr Mgr, SMR Development
Ontario Power Generation
Oshawa, ON
- Full-time
…partnerships within the emerging SMR sector. Working closely with technical, commercial, legal, and executive stakeholders, the Client Manager will contribute to business development…
Added 43 mins ago
GU
Project Manager - Energy and Infrastructure
GenCore Utilities Ltd.
Markham, ON
- $100,000 to $140,000 CAD / year
- Full-time
At GenCore Utilities Ltd., we power communities through innovative, sustainable, and technically advanced solutions across the telecommunications, utility, and energy sectors. Our design…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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