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Added 5 mins ago
E
Delivery Manager
EXL
Canada
- Full-time
Strong grasp of data architecture, data pipelines, prompt engineering, model deployment, and evaluation metrics.
Added 5 mins ago
SN
Project Manager - Mobility
Starlim North America
London, ON
- Full-time
…a multi-stage validation process including design concept, engineering drawings, part qualification, quality requirements and commercial contract terms. Work directly with customers to…
Added 17 mins ago
TC
Adobe Site Reliability Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
…consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model,…
Added 17 mins ago
SS
Site Reliability Engineer – CDN & Web Performance
Staffmax Staffing & Recruiting
Toronto, ON
- Full-time
The platform uses Adobe Experience Manager (AEM) Edge Delivery Services to deliver public-facing web experiences. This role will focus on CDN and edge reliability, web performance,…
Added 17 mins ago
HS
Senior Software Engineer, Dentrix Ascend
Henry Schein One UK
Surrey, BC
- Full-time
Our Dentrix Ascend engineering team contributes to the development of Dentrix Ascend, our cloud-based practice management platform used by dental practices across the United States.…
Added 17 mins ago
EE
Manufacturing Engineering Manager
Express Employment Professionals - Kitchener / Waterloo
Kitchener, ON
- Full-time
Express Employment Professionals is seeking an experienced Engineering Supervisor with a strong Manufacturing Engineering background for our client, a growing manufacturing organization in…
Added 35 mins ago
SA
RIS PACS Administrator
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Reporting to the Manager, Diagnostic Imaging, the RIS PACS Administrator is responsible for the support, maintenance, optimization, and operation of Diagnostic Imaging information systems,…
Added 35 mins ago
SI
Project Manager
Snackruptors Inc
Cambridge, ON
- Other
Apply now to the Project Manager on our growing Maintenance and Enginerring team and be a part of our exciting journey!
Added 35 mins ago
VP of Product, Sports (Legend)
Genius Sports
Halifax, NS
You’ll evolve our Product operating model, strengthen the partnership between Product, Design, Engineering and commercial leadership, and embed data, customer insight and experimentation…
Added 47 mins ago
MN
Key Account Manager
Minth North America, Inc.
ON · Ontario, Canada
- $115,000 to $125,000 CAD / year
- Full-time
Key Account Manager will manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships. To identify, troubleshoot and recommend…
Added 47 mins ago
CE
Licensed operations position | Nuclear
CPUS Engineering Staffing Solutions Inc.
Pickering, ON
- Contract
OPG wants a worker, not a manager. The ideal candidate is a former licensed Control Room Operator (CRO) with Darlington Unit Zero experience, who can walk down systems, work permits and…
Added 47 mins ago
PP
Oustide Sales Engineer
Preston Phipps Inc
Mississauga, ON
- Full-time
If you’re early in your career, enjoy solving engineering challenges, and want to develop into a technical sales professional with strong mentorship and support, this role is built for you.…
Added 48 mins ago
Aircraft Technician - Avionics
Westerkirk
Calgary, AB
…subsidiary companies under a single brand currently offering engineering, aftermarket, new aircraft manufacturing, modifications, parts manufacturing and flight training. DHC currently has…
Added 48 mins ago
Project Manager (Interim Infrastructure)
PACT
ON · Mississauga, Ontario
The Project Manager for our Interim Infrastructure Sub-Program will oversee large-scale infrastructure revitalization and interior fit-out initiatives within active, live operational…
Added 1 hour ago
R
Data Steward (CCDB26A)
Referment
Montreal, QC
- Full-time
…relationships and business context they need, apply prompt engineering to develop, test and refine prompts that improve the accuracy and consistency of AI-generated answers, and make sure…
Added 1 hour ago
TI
Delivery Lead
Techpros IT Solutions Inc.
Toronto, ON
- Contract
5+ years leading engineering teams/squads (manager/lead role), including coaching, performance, and hiring; experience leading multiple pods is an asset.
Added 1 hour ago
VC
Project Coordinator
VINCI Construction
Surrey, BC
- Full-time
The Project Coordinator is responsible for assisting the Project Manager in design and construction-related activities to aid in successful job completion while meeting safety and quality…
Added 1 hour ago
MI
Senior Buyer
Magna International
Toronto, ON
- Full-time
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse…
Added 1 hour ago
OT
Sr. Windows System Administrator (Spam filtering)
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
…We also work with various email MTAs, SCOM, Virtual Machine Manager, IIS, Octopus for automation, and troubleshooting applications on the servers. On-call rotation will be required for…
Added 1 hour ago
Technical Project Manager Equipment - Brossard
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Working closely with the Equipment Team and the Director PMO, the Technical Project Manager will manage the contractual, technical, operational, financial and human resources necessary to…
Added 2 hours ago
TC
Senior Vice President, Operating Model, Product & Client Solutions
The Citco Group Limited
Toronto, ON
- Full-time
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Laboratory Technician II - Gas Appliances
CSA Group
Toronto, ON
- $2,823.64 to $3,274.9 CAD / week
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…of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products…
Added 2 hours ago
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Team Lead and Technical Manager - Functional Testing
Thorens - Executive Search Specialists
Montreal, QC
- Full-time
Our client, Octasic, is looking for a Team Lead and Technical Manager -Functional Testing to oversee the functional testing department. This key role combines technical expertise, team…
Added 2 hours ago
V
Project Engineer
VINCI
Vancouver, BC
- Full-time
Minimum of 5 years of experience as a Project Manager in Pile Driving, General Contracting, Heavy Civil construction or Geotechnical/Civil Engineering.
Added 3 hours ago
S
Research Associate (SRI) - Biological Sciences - Regular Full-Time 2026-18500 (2026-18500)
Sunnybrook
Toronto, ON
- Full-time
…Candidates must have ample experience in advanced tissue culture and engineering techniques and virology and be eligible for Human Pathogens and Toxins Act (HTPA) security clearance.…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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