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Added 5 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 5 mins ago
W
(CAN) Overnight Lead Department Manager
Walmart
Hanover, ON
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 5 mins ago
W
(CAN) Over-the-Counter Manager
Walmart
Goderich, ON
- Full-time
To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable department…
Added 5 mins ago
TC
Senior Vice President, Operating Model, Product & Client Solutions
The Citco Group Limited
Toronto, ON
- Full-time
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology…
Added 5 mins ago
LC
Bakery InStore Department Manager Full Time Day
Loblaw Companies Limited
Bracebridge, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 5 mins ago
TH
Overnight Freight Associate Part Time - TORONTO LEASIDE
The Home Depot
Canada
- Part-time
…pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order…
Added 5 mins ago
SL
AV Technician
Sun Life
Toronto, ON · Sun Life Toronto Atria
- Full-time
The AV Technician supports the AV and production service delivery for an inspiring array of live in-person, virtual, hybrid corporate meetings and events at Sun Life. The Technician guides…
Added 5 mins ago
CG
Laboratory Technician II - Gas Appliances
CSA Group
Toronto, ON
- $2,823.64 to $3,274.9 CAD / week
- Full-time
Acts as a liaison with other departments as required by Lab Manager.
Added 19 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Hanover, ON
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 19 mins ago
UC
Research Associate
UHI Centre for History
Montreal, QC · Urban agglomeration of Montreal, QC
- Part-time
This post is part time and will involve working 133 hours across the period of employment and 11.08hrs per week, on a working pattern as agreed with your line manager.
Added 19 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 19 mins ago
HI
Consultant, Employee Benefits
HUB International
Burnaby, BC · Vancouver, BC
- Full-time
Review all client facing materials authored by the Client Service Manager and Analyst teams
Added 19 mins ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
Power Factors
Remote, Canada
- Remote
L’entreprise gère plus de 300 GW d’actifs éoliens, solaires et de stockage d’énergie à l’échelle mondiale, au service de plus de 600 clients et de 18 000 sites, représentant 25 % des…
Added 19 mins ago
Occupational Therapist - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
Under the direction of the Program Manager, the Occupational Therapist provides consultation, assessment, treatment and follow-up of clients in the occupational performance areas of…
Added 19 mins ago
Registered Nurse, Renal Dialysis Unit (RDU)/Nephrology Care Team
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Hematology/Oncology/Nephrology and PACT, the Registered Nurse is a member of an interdisciplinary care team, providing holistic, comprehensive, evidence-based…
Added 34 mins ago
SA
Line Cook
SSP America
Edmonton, AB
- Full-time
Practice general and specific cleanings using the appropriate products as indicated by the manager in order to meet hygiene standards.
Added 34 mins ago
H
restaurant assistant manager
Harvey's
Puslinch, ON
- Full-time
Added 34 mins ago
AT
Sales Account Manager - Courier
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 34 mins ago
S
Social Worker BSW
Sanya’k̓ula
Vancouver, BC
- Full-time
The Social Worker I (BSW) reports operationally to the Program Manager/Director or Social Worker III and is under the general supervision of the Social Work III/Professional Practice Leader…
Added 34 mins ago
V
Project Engineer
VINCI
Vancouver, BC
- Full-time
The objective of the position of Project Manager at Menard Canada is to manage and coordinate ground improvement projects, mainly standard to moderately complex, from feasibility study to…
Added 34 mins ago
PH
In-Hospital Replenishment Lower Mainland Supervisor Analyst (Casual)
Provincial Health Services Authority
New Westminster, BC
- Part-time
Provide input to the Manager regarding the planning and implementation of new stores systems and services.
Added 34 mins ago
WC
(CAN) Over-the-Counter Manager
Walmart Canada
Goderich, ON
- Full-time
Position Summary...To support the Store Manager in the management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive…
Added 34 mins ago
B
Customer Relations Manager
BiteOut
ON · Grand Valley, ON
- Full-time
Added 34 mins ago
DA
Studio General Manager
Denman Athletics
Vancouver, BC
- Full-time
We're looking for an experienced Studio General Manager to lead our day-to-day business operations, manage our front-of-house team and play a key role in driving membership growth.
Added 34 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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