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Added 2 mins ago
PW
Supervisor, sprinkler system installers
Prodigy Wildfire Solutions Inc
Halfmoon Bay, BC
- From $85,000 CAD / year
- Full-time
- On-site
Added 13 mins ago
CB
Warehouse operations manager
Craft360 Beverages
Toronto, ON
- From $47.25 CAD / hour
- Full-time
- On-site
Estimate costs of installing and maintaining equipment or service
Added 15 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Oshawa, ON
- Full-time
…business opportunities. This role also delivers a high level of service to our current customers by promoting the total Graybar product offering to fulfill their needs. This position…
Added 15 mins ago
BM
Lube Bay Foreman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Troubleshoot and diagnose complex mechanical issues or problems, providing technical expertise and guidance to technicians.
Added 15 mins ago
Aircraft Bodyman
Alterra Mountain Company
Kelowna, BC
…the globe. Today, we are an accredited Airbus and Leonardo Service Center and one of the largest Bell Service Centers worldwide. The pride, expertise, and dedication of our employees fuels…
Added 30 mins ago
ME
Field Service Technician – Drilling Equipment
Medatech Engineering Services Ltd.
Sudbury, ON · Greater Sudbury, ON
- Full-time
MEDATech Engineering Services is looking for a Sudbury-based Field Service Technician to provide hands-on technical support for a MEDATech drill deployment near Chapleau, Ontario. This role…
Added 45 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Excellent organization, motivation, leadership, management, interpersonal and customer service skills
Added 45 mins ago
LS
Senior Computer Application Support - Contract - 19497
LRO Staffing
Ottawa, ON
- Contract
Our Public Sector client is seeking three (3) Senior Computer Application Support resources to provide technical architecture, solution development, advisory, and operational support for…
Added 45 mins ago
BL
IT Support Specialist
BC Legal Management Association
Vancouver, BC
- Other
Provide technical guidance, coaching, and mentorship to frontline Helpdesk, promoting knowledge sharing to build technical capability and confidence across the Service Delivery team.
Added 45 mins ago
TT
Air Conditioning & Refrigeration Engineer
Tate Technical Services Limited
Engineer, BC
- Full-time
Added 45 mins ago
GS
Customer Success Manager
Good Standing AI
Toronto, ON
- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 45 mins ago
CE
Senior Electrical Engineer, Traffic Signals Team Lead
Colm Engineering Ltd
Hamilton, ON
- Full-time
Final approver and signing engineer on all drawings, reports and customer facing material as per PEO
Added 45 mins ago
RF
Fire Protection Technician
Radius Fire Protection
Richmond, BC
- Full-time
Fulfill on-call duties as needed to support customer needs and service requirements.
Added 45 mins ago
CT
IT Support Specialist
CubePeaks Technology
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…smoothly and efficiently. He shall be responsible for providing technical assistance and support to our customers, troubleshooting hardware and software issues, and maintaining client IT…
Added 45 mins ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
…developed. You earn trust fast, ask the right questions, and turn a customer's goals into a plan that actually…
Added 1 hour ago
Pharmacist - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
…best interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (e.g., disease state management, medication…
Added 1 hour ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…security initiatives for our clients. You will architect deeply technical solutions, lead cross-functional engineering pods, and convert client ambiguity into shipped capabilities. You will…
Added 1 hour ago
P
Technology Strategy & Transformation, Manager
PwC
Calgary, AB
- Full-time
Strong technical leadership skills and business analysis skills
Added 1 hour ago
P
Manager -Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
Coach and review the work of team members, helping build the team’s Financial Crime technical knowledge, advisory judgment and delivery capabilities
Added 1 hour ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…open-source LLMs in our stack, evaluating a potential rewrite of the service in a different language for performance gains, and keeping pace with the rapidly evolving AI…
Added 1 hour ago
UR
Heavy Duty Field Mechanic
United Rentals
Calgary, AB · Fort McMurray, AB · Sherwood Park, AB · AB
- Full-time
As a Field Diesel Mechanic (Service Tech IV - Field Service), you’ll use your skills to perform maintenance and repairs of complex equipment with limited or no supervision in a highly…
Added 1 hour ago
Représentant(e) pour le Service à la clientèle
U-Haul
Longueuil, QC · Saint Hubert, Quebec
…in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician you will work as part of a supportive team to be the face of…
Added 1 hour ago
Customer Service Representative
U-Haul
Prince George, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 1 hour ago
Customer Service Representative
U-Haul
Ottawa, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…
Added 1 hour ago
U
Customer Service Representative - Bilingual (French)
Uline
Cambridge, ON · Hamilton, ON · Milton, ON · Mississauga, ON · Toronto, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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