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Added 32 mins ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON · FCP
- Full-time
Build alignment across business, technology, data, design, operations, risk, compliance, legal, and external partners to accelerate delivery and responsible AI adoption.
Added 32 mins ago
A
Senior Product Manager, Data Platform
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 1 hour ago
B
Senior Manager, AI Strategy & Product Management
BMO
Toronto, ON
- Full-time
Build alignment across business, technology, data, design, operations, risk, compliance, legal, and external partners to accelerate delivery and responsible AI adoption.
Added 1 hour ago
A
Senior Product Manager, Data Platform
Autodesk
Toronto, ON
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 1 hour ago
A
Senior Product Manager, Data Platform
Autodesk
Toronto, ON
- Full-time
Autodesk is hiring a Product Manager to join the Analytics Data Platform team. The Analytics Data organization builds and runs the data and AI platform Autodesk teams use to capture,…
Added 1 hour ago
C
Senior Cloud / AI Developer - Train Control , OT
CN
Quebec, QC
- Full-time
Continuously assess technical issues and report challenges to Sr. Manager.
Added 2 hours ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Provide engineering expertise for projects progressing through the manufacturing and system installation stages to overcome and correct problems and technical difficulties.
Added 2 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 2 hours ago
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Adobe Site Reliability Engineer (SRE) – CDN & Web Performance
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Manage CDN data transfer, asset storage and processing, media delivery, and any TCS-hosted APIs supporting the website.
Added 2 hours ago
BP
Head of RISK IRC Canada
BNP Paribas
Montreal, QC
- Full-time
Coordinate with stream and technical review leads across multiple locations to allocate work and resolve escalations for consistent delivery.
Added 2 hours ago
T
Senior Product Manager, Partners
Taiv
Winnipeg, MB
- Full-time
Write clear requirements and partner with the Partners technical lead to plan delivery and keep technical decisions in line with product direction.
Added 2 hours ago
T
Senior Product Manager, Advertisers
Taiv
Winnipeg, MB
- Full-time
Write clear requirements and partner with the Ads technical lead to plan delivery and keep technical decisions in line with product direction.
Added 3 hours ago
T
Senior Product Manager, Advertisers
Taiv
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Write clear requirements and partner with the Ads technical lead to plan delivery and keep technical decisions in line with product direction.
Added 3 hours ago
T
Senior Product Manager, Partners
Taiv
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Write clear requirements and partner with the Partners technical lead to plan delivery and keep technical decisions in line with product direction.
Added 3 hours ago
R&
Program Manager - Non-IT III
Robertson & Company Ltd.
Toronto, ON
- Contract
Manage Data Governance roadmap and delivery initiatives
Added 3 hours ago
Health Records Clerk - Family Practice Health Centre
Women's College Hospital
Toronto, ON
Electronically scan, categorize and post reports into Electronic Medical Records (EMR) from all incoming sources etc. manually, mail, fax, efax, email and Hospital Report Manager (HRM)
Added 3 hours ago
T
Information Security Specialist - Risk Management Transformation
TD
Toronto, ON
- Full-time
…effectiveness, service performance, assessment results, and delivery outcomes; evaluate data and evidence for completeness, accuracy, traceability, and decision usefulness; identify key…
Added 3 hours ago
C
Application Development Senior Manager - Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to…
Added 3 hours ago
B
Senior Manager, Data Engineer, Applied AI Data Ingestion & Integration
BMO
Toronto, ON · FCP
- Full-time
Demonstrated experience in leading technical delivery for enterprise data integration, data warehousing, ETL/ELT processes, cloud data platforms, data governance, and production analytics…
Added 3 hours ago
PL
Manager, Corporate Actuarial (FCIA/FSA), Actuarial Analytics & Insights
Pacific Life
Toronto, ON
- Full-time
…relevant experience to join the Corporate Actuarial function as a Manager, focusing on local reporting bases for the Savings & Retirement (S&R)…
Added 3 hours ago
SI
Gestionnaire de projet - Préparation opérationnelle (ORP) / Operational Readiness Project Manager
Systemex Industries Conseils
Montreal, QC
- Full-time
…productivity, reliability, operational performance, and the successful delivery of complex…
Added 3 hours ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
Reporting to the Director, Analytics and BI - Deposits & Investments within Canadian Banking, the Sr. Manager, Analytics and BI – Investments provides strategic analytical, modelling, and…
Added 3 hours ago
Manager, Data Initiatives - Ottawa, ON
Scotiabank
Ottawa, ON
High-quality data is critical to Global Wealth Management & Insurance’s strategic objectives. The Manager, Data Initiatives is responsible for executing data quality initiatives, delivering…
Added 3 hours ago
Manager, Data Initiatives - Toronto, ON
Scotiabank
Toronto, ON
High-quality data is critical to Global Wealth Management & Insurance’s strategic objectives. The Manager, Data Initiatives is responsible for executing data quality initiatives, delivering…
Added 3 hours ago
T
Senior Product Manager (KYC - Fraud & Risk)
Trulioo
Remote, Canada
- Full-time
- Remote
We are looking for a highly driven, intellectually curious Senior Product Manager to lead Trulioo's KYC Fraud & Risk product line. This is a high-visibility individual contributor role at…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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