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Added 5 mins ago
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Senior Software Developer - Networking (Flow)
Nutanix
Vancouver, BC
- $171,000 to $257,000 CAD / year
- Full-time
Mentor junior team members and participate in technical knowledge-sharing events, such as tech talks, boot camps, and community events.
Added 5 mins ago
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Senior Product Operations Manager
LiveKit
Canada
- Full-time
We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the…
Added 5 mins ago
MI
Pastry Chef
Marriott International
Saskatoon, SK
- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 5 mins ago
MI
First Cook - Part Time
Marriott International
Kelowna, BC
- Part-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 5 mins ago
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Sous Chef
Pesce & Associates Human Resources Consultants
Kitchener, ON
- Full-time
Accommodations are available upon request for candidates taking part in all aspects of the recruitment process, please inform the hiring manager of any accommodations required.
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Project Manager - Firserv
Affinity
Victoria, BC
- Contract
On behalf of our public-sector client, Affinity is seeking Project Manager with experience leading technology and business initiatives involving payment processing, financial systems, or…
Added 5 mins ago
CC
Maintenance Mechanic, Night Shift - Brampton
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 5 mins ago
OR
Marketing Operations & Office Coordinator
Ohata Resource Canada Inc.
Richmond, BC
- Full-time
Work with management and technical support when changes to website tracking or conversion measurement are necessary
Added 5 mins ago
ET
Demand Generation Manager
ExcelSense Technologies Corp.
Vancouver, BC
- Full-time
We are looking for a results-driven Demand Generation Manager to help execute and scale ExcelSense's demand generation program globally.
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JC
Compliance and Quality Assurance Assistant
JYSK Canada
Coquitlam, BC
- $45,000 to $50,000 CAD / year
- Full-time
…conformity in the Canadian market. Supporting both the Compliance Manager and Quality Manager, your primary focus will be ensuring that all incoming and ongoing shipments - including hard…
Added 5 mins ago
RH
Community Disability Practitioner - Full Time Hours - TERM
Robin Hood Association
Sherwood Park, AB
- $22.04 to $25.99 CAD / hour
- Full-time
Understand the use of technical aids for individuals, i.e.: communication devices, adaptive equipment, etc.
Added 6 mins ago
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Laboratory Technician C - PVT (Seasonal)
AGAT Laboratories
Calgary, AB
- Temporary
…laboratory. This position is given direction from the Laboratory Manager and assists with laboratory…
Added 20 mins ago
KG
DevOps Platform Engineer | AI & LLMOps Infrastructure
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
System Ownership & Culture: Act as a technical mentor whose coaching is reflected in clean working code, robust pipelines, and reusable modules. Define and solve core platform bottlenecks…
Added 20 mins ago
KT
Operations Coordinator
K'en T'em Limited Partnership (KTLP)
Merritt, BC
- Full-time
Other ad hoc duties as assigned by the Operations Manager.
Added 20 mins ago
WC
Self Checkout Attendant
Walmart Canada
Vernon, BC
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 20 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 20 mins ago
PG
Project Manager
PACO Group
Longueuil, QC
- Full-time
To ensure the success of each of these projects, we are looking for a project manager capable of understanding the technical challenges, navigating the contractual aspects with ease, and…
Added 20 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 20 mins ago
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Cyber Security Advisor
Hamilton Family Health Team
Hamilton, ON
- Temporary
Develop practical, prioritized action plans tailored to each practice’s needs, resources, and technical capabilities.
Added 20 mins ago
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ASSISTANT MANAGER
Bikini Village
Mascouche, QC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 20 mins ago
(CAN) Self Checkout Attendant Part Time
Walmart Canada
Thunder Bay, ON
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 20 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Welland, ON
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 20 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Welland, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 20 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Penticton, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 20 mins ago
AE
Mine Planning Engineer, Operational Growth
Agnico Eagle Mines Limited
Sudbury, ON
- Full-time
You will report to the Manager, Mining Operational Readiness and will play a technical role in supporting the operation team with mine plans during the construction and execution phase.…

Leni

Technical Account Manager

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 29, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Company Description Leni is an AI infrastructure platform built for asset managers and investors, designed to help individuals and organizations make confident, data-driven decisions. The company combines model-agnostic capabilities with specialized models trained on real estate and investment work to deliver highly accurate, verifiable results at a lower cost than general-purpose AI. Leni integrates directly with systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a private context graph that compiles institutional knowledge across assets, operators, and market cycles. Leni turns this memory into actionable insights, surfacing trends, flagging risks, and automating complex reporting so teams can focus on strategic decisions.

Role Description The Technical Account Manager is a full-time, hybrid role based in Toronto, ON, with flexibility for partial work from home. In this role, the individual will serve as a primary point of contact for assigned customers, ensuring successful onboarding, integration, and ongoing use of Leni’s AI infrastructure. Day-to-day responsibilities include understanding client workflows and systems, coordinating implementation projects, providing technical guidance, and proactively identifying opportunities to improve performance and adoption. The Technical Account Manager will diagnose and troubleshoot customer issues, collaborate with product and engineering teams to resolve technical challenges, and translate complex technical concepts into clear, practical recommendations for investment and real estate clients. This role also involves supporting renewal and expansion activities, maintaining account health metrics, and contributing feedback to help refine Leni’s products and customer experience.

Qualifications

Strong account management and client relationship skills, with experience serving as a trusted advisor to enterprise or B2B customers.
Technical support and troubleshooting skills, including the ability to investigate issues, interpret logs or data, and work with technical teams to deliver solutions.
Background in sales or customer success, with the ability to identify expansion opportunities, support renewals, and communicate value to non-technical stakeholders.
Project management skills to coordinate implementations, track milestones, manage timelines, and align cross-functional teams.
Ability to understand and explain technical concepts related to SaaS, APIs, data integrations, or AI-powered products.
Excellent written and verbal communication skills, with clear, concise, and audience-appropriate messaging.
Experience working with real estate, investment, or financial services data and systems is an asset.
Bachelor’s degree in a relevant field (e.g., Business, Computer Science, Engineering, Finance) or equivalent practical experience.
Comfort working in a fast-paced, high-growth environment and collaborating across remote and in-office teams.

Key Aspects managed:

Client relationships, Delivery, Expansions and Renewals.

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More about this job

Responsibilities

Manage customer relationships and guide clients through onboarding, integrations, and ongoing adoption of Leni’s AI platform. Troubleshoot technical issues, coordinate with product and engineering teams, support renewals and expansions, and provide feedback to improve the product and customer experience.

Requirements

Requires experience managing enterprise or B2B customer relationships, troubleshooting technical issues, coordinating projects, and communicating SaaS, API, data integration, or AI concepts to varied audiences. A relevant bachelor’s degree or equivalent practical experience is requested; experience with real estate, investment, or financial services data and systems is an asset.

Skills

Account Management
Technical Support
Troubleshooting
Customer Success
Sales
Project Management
SaaS
APIs
Data Integrations
AI Products
Renewals
Expansion Opportunities
Cross-Functional Collaboration
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

AI Infrastructure
Asset Management
Investment
Real Estate
SaaS
APIs
Data Integrations
Yardi
RealPage
Entrata
AppFolio
Rent Manager
Customer Onboarding
Implementation
Account Health Metrics
Technical Troubleshooting
Log Analysis
Customer Success
Account Management
Renewals
Expansion
Project Management
Cross-Functional Collaboration
Portfolio Performance
Risk Management
Operational Workflows
Enterprise Customers
Financial Services

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