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Added 1 min ago
MAC Key Holder - Part Time -Quartier Dix-30, Brossard, QC
Estée Lauder Companies
Brossard, QC
If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long…
Added 15 mins ago
Station Design Coordinator
SYSTRA
Montreal, QC
Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 30 mins ago
Quality Control Coordinator - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
Aecon Civil is a recognized leader in the market, backed by strong self-perform capabilities and deep local expertise. We play a key role in building and enhancing infrastructure across…
Added 1 hour ago
Career opportunities: Postmaster - Premises provided by Postmaster (Group Office)
Jobbe
Labrador City, NL
Full-time
Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal…
Added 1 hour ago
Client Care Coordinator
Jobbe
Lower Sackville, NS
Full-time
Amplifon is the global leader in the hearing care retail market, empowering people to rediscover all the emotions of sound. With a presence in 25 countries and 20,300 employees worldwide,…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 1 hour ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
Field Marketing Specialist – North America
Feathery
Toronto, ON
Full-time
Experience running a mix of industry conferences and customer/prospect programs such as dinners, roundtables, webinars, or regional events
Added 1 hour ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
Service Centre Manager - Speedy Glass
Belron
Sarnia, ON · Speedy - Sarnia
Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 1 hour ago
Surgical Product Manager
Pacific Surgical
Vancouver, BC
$100,000 to $140,000 CAD / year
Full-time
Proven Track Record: 3+ years of impactful experience in medical device sales or marketing, backed by established customer relationships.
Added 2 hours ago
Director, Finance (Tax)
Nassau Financial Group
NB · Chiasson Office, NB
Full-time
Reporting to the Finance Tax leader, this role is responsible for supporting strategic initiatives of the Company from a tax perspective as well as assisting with the organization’s…
Added 2 hours ago
Sales Associate
EssilorLuxottica Group
Edmonton, AB
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 3 hours ago
Field Marketing Specialist – North America
Feathery
Remote, Canada
Full-time · Remote
Experience running a mix of industry conferences and customer/prospect programs such as dinners, roundtables, webinars, or regional events
Added 3 hours ago
Server Assistant - Seasonal/Full-Time
AccorHotel
Vancouver, BC
Full-time · Contract
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green…
Added 3 hours ago
Customer Service Specialist - 6 months contract
Manufacturing Job Site
Regina, SK
Contract
…With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service,…
Added 3 hours ago
Local Delivery Driver - Class 1/3 CDL
Manufacturing Job Site
Regina, SK
Full-time
…With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service,…
Added 3 hours ago
Production Team Leader
Manufacturing Job Site
Alliston, ON
Internship
We are currently seeking a motivated Production Team Leader to join our Production Department and take responsibility in varied duties as follows:
Added 3 hours ago
Knuckle boom Driver - Class 1/3
Manufacturing Job Site
Surrey, BC
Full-time
…With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service,…
Added 3 hours ago
Compounding Manager
Manufacturing Job Site
Markham, ON
Full-time
Minimum of 3 years of experience as a senior compounder, team leader or supervisor in a skin care, cosmetics or chemical manufacturing setting.
Added 4 hours ago
Mac Cosmetics Assistant Store Manager
Estée Lauder Companies
Richmond, BC
Full-time
Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
Added 4 hours ago
Bakery Department Manager - Full Time
Longo's
Toronto, ON
Full-time
Are you a talented, passionate leader with a proven record of providing excellent customer service and growing sales?
Added 4 hours ago
ASSISTANT MANAGER - CALL IT SPRING - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…

LensCrafters

Assistant Manager

Kitchener, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1+ year(s) management/supervisory experience with direct reports
Posting language: English
Posted: Sep 25, 2026

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Original job description

Requisition ID: 947070

Store #: 000942 LensCrafters

Position:Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

Major Duties & Responsibilities

Delivers quality & improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends

Basic Qualifications

High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve

Preferred Qualifications

College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program

Pay Range: 51,013.86 - 71,110.68

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

Lead store operations in support of or in the absence of the Store Manager, driving sales, profitability, customer experience, and other performance metrics. Develop and provide feedback to the team, maintain store presentation and doctor relationships, ensure policy compliance, and complete administrative duties.

Requirements

A high school diploma or equivalent and at least one year of management or supervisory experience with direct reports are required. Candidates should have retail operations knowledge, strong communication and selling skills, basic math ability, and familiarity with registers and computers; a college degree, optics knowledge, and relevant certifications are preferred.

Skills

Retail Operations
Team Leadership
Staff Development
Sales
Business Planning
Profitability Management
Customer Service
Performance Metrics
Visual Merchandising
Problem Solving
Communication
Active Listening
Cash Register Operation
Basic Mathematics
Optics
Policy Compliance

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

LensCrafters
Retail Operations
Store Management
Sales
Business Planning
Store Profitability
Key Performance Indicators
Comparable Sales
Sales Plan
Conversion Rate
Customer Count
Customer Retention
Continuity of Care
Net Promoter Score
Team Development
Visual Merchandising
Doctor Relationships
Policy Compliance
Cash Register
Optics
ABO Certification
Final Inspector Certification
Quality, Fitting and Adjusting Program
Customer Service

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