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Added 7 mins ago
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
$50,000 to $53,000 CAD / year
Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 7 mins ago
Financial Services Associate - Full Time - 15 Month Contract
Meridian Credit Union
Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
Build external centres of influence to optimize sales and service results
Added 7 mins ago
Customer Success Manager
Spellbook
Remote, Canada
$102,000 to $120,000 CAD / year
Full-time · Remote
We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. The ideal candidate is experienced in SaaS customer success, skilled at…
Added 7 mins ago
Product Support Sales Representative
Finning
Fort St. John, BC
Full-time
Reporting to the Product and Service Sales Manager, the Product Support Sales Representative role is primarily responsible for the growth in the aftermarket products and services sold by…
Added 7 mins ago
Showroom Consultant
EMCO Corporation
Mississauga, ON
Full-time
A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred
Added 21 mins ago
Sales Support Specialist
Atlas Copco
Montreal, QC
Full-time
The Sales Support Specialist – AIF/AGA plays a central role in supporting the AIF/AGA sales cycle by preparing accurate, timely quotes and ensuring our sales team is fully equipped with the…
Added 21 mins ago
Account Manager (Digital Marketing Agency)
TopHat HR
Toronto, ON · Greater Toronto Area, Canada
$60,000 to $75,000 CAD / year
Full-time
They are currently seeking a proactive and relationship-focused Account Manager to join their team. This role is centered on owning and nurturing client relationships, acting as a strategic…
Added 21 mins ago
Business Development Executive (Nuclear)
Calian in Space & Technology
Toronto, ON
Full-time
…accounts, developing account plans that align Calian’s full service nuclear portfolio (safety analysis, environmental services, engineering, decommissioning, emergency management, and…
Added 21 mins ago
Client Success Manager (Digital Marketing Agency)
TopHat HR
Markham, ON
$70,000 to $85,000 CAD / year
Full-time
They are looking for an experienced, enthusiastic, and relationship-driven Client Success Manager to join their team. This role goes beyond day-to-day client management - it’s about…
Added 21 mins ago
Advanced Rental Delivery
Vail Resorts
Whistler, BC
Full-time
Previous customer service or sales experience preferred (we will train you!)
Added 21 mins ago
CAN Assistant Store Manager
Mountain Warehouse
Winnipeg, MB
Full-time
We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team…
Added 21 mins ago
Le ou la Représentant(e) des ventes internes bilingue/Bilingual Inside Sales Representative
SAMSON Controls Inc. Canada
Laval, QC
$60,000 to $70,000 CAD / year
Full-time
The Bilingual Inside Sales Representative assists the Regional Sales Manager with all sales activities
Added 21 mins ago
Senior Account Manager
helloDarwin
Montreal, QC
Full-time
helloDarwin est une firme service-conseil qui aide les entreprises canadiennes à trouver et obtenir des subventions, crédits d’impôt et autres financements gouvernementaux. Basée à…
Added 21 mins ago
Customer Success - Enterprise Engagement Manager
Alloy.ai
Vancouver, BC
$140,000 to $175,000 CAD / year
Full-time
…signals and prepare execution-ready actions - automatically. Sales and Supply Chain teams at brands like Liquid I.V., Crayola, and Valvoline use Alloy.ai to capture every revenue window,…
Added 21 mins ago
Showroom Consultant
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Mississauga, ON
$45,000 to $50,000 CAD / year
Full-time
A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred
Added 21 mins ago
Finance Manager
STAN AI
Toronto, ON · North York, ON
$105,000 to $130,000 USD / year
Full-time
…and we're on a mission to build the world's first AI property manager. Want to come along for the…
Added 21 mins ago
Account Manager - Nuclear
Agilus Work Solutions
Oakville, ON
Full-time
The Account Manager is responsible for building and growing client relationships within the nuclear refurbishment, life sciences, and custom automation sectors. Leveraging industry…
Added 21 mins ago
Senior Manager, Client & Advisory Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$112,490 to $140,650 CAD / year
Full-time
Are you passionate about leading high-performing teams and delivering exceptional client experience? As the Senior Manager, Client and Advisory Services, you will play a key leadership role…
Added 21 mins ago
Personal Lines Account Manager
Mitchell & Abbott Group Insurance Brokers Ltd
Waterloo, ON
$50,000 to $60,000 CAD / year
Full-time
The Mitchell & Abbott Group Insurance Brokers Ltd., a Navacord Company, is hiring a Personal Lines Account Manager. The successful incumbent will be responsible for the full end to end…
Added 21 mins ago
Customer Success Manager
Ascend FS
Toronto, ON
Full-time
…Ascend, you’ll learn how to be a world-class Customer Success Manager - how to grow revenue, influence executives, and drive lasting…
Added 22 mins ago
Account Manager - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day…
Added 22 mins ago
Corporate Store Supervisor II
Bulk Barn
Toronto, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 22 mins ago
Assistant Store Manager-Retail
Roots
Toronto, ON
Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through…
Added 22 mins ago
Gas Bar Supervisor (Oakridge)
Calgary Co-operative Association Limited
Calgary, AB
The Gas Bar Supervisor is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards.…
Added 22 mins ago
Meat Cutter (Airdrie)
Calgary Co-operative Association Limited
Airdrie, AB
The Meat Cutter is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. The…

LensCrafters

Assistant Manager

Kitchener, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 1+ year(s) management/supervisory experience with direct reports
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Requisition ID: 947070

Store #: 000942 LensCrafters

Position:Full-Time

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Job Description

GENERAL FUNCTION

The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.

Major Duties & Responsibilities

Delivers quality & improvement to exceed all key performance indicators (KPIs):
Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
Supports store business plans to maximize sales & profit
Partner with store manager to lead & develop team
Delivers clear, constructive, timely feedback & partners with Store Manager on development
Executes visual directives & maintains store appearance
Maintains positive working relationship with doctors
Promotes team compliance to all policies
Performs administrative duties
Works a flexible schedule, including nights & weekends

Basic Qualifications

High School graduate or equivalent
1+ year(s) management/supervisory experience with direct reports
Knowledge of retail operations, processes & policies
Strong basic math skills
Familiarity with cash register, computers & calculators
Must have a strong command of the English language for all written correspondence & oral communication
Strong communicator & listener
Demonstrated high-level of selling skills
Proven ability to problem solve

Preferred Qualifications

College degree or equivalent
Previous experience in leadership position within retail & customer service industry
Knowledge of basic optics
Knowledge of current store merchandise
State licensure (if applicable) &/or ABO Certification in non-licensed states
Brand Final Inspector Certification
Brand Quality, Fitting & Adjusting Program

Pay Range: 51,013.86 - 71,110.68

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Apply About employer

More about this job

Responsibilities

Lead store operations in support of or in the absence of the Store Manager, driving sales, profitability, customer experience, and other performance metrics. Develop and provide feedback to the team, maintain store presentation and doctor relationships, ensure policy compliance, and complete administrative duties.

Requirements

A high school diploma or equivalent and at least one year of management or supervisory experience with direct reports are required. Candidates should have retail operations knowledge, strong communication and selling skills, basic math ability, and familiarity with registers and computers; a college degree, optics knowledge, and relevant certifications are preferred.

Skills

Retail Operations
Team Leadership
Staff Development
Sales
Business Planning
Profitability Management
Customer Service
Performance Metrics
Visual Merchandising
Problem Solving
Communication
Active Listening
Cash Register Operation
Basic Mathematics
Optics
Policy Compliance

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

LensCrafters
Retail Operations
Store Management
Sales
Business Planning
Store Profitability
Key Performance Indicators
Comparable Sales
Sales Plan
Conversion Rate
Customer Count
Customer Retention
Continuity of Care
Net Promoter Score
Team Development
Visual Merchandising
Doctor Relationships
Policy Compliance
Cash Register
Optics
ABO Certification
Final Inspector Certification
Quality, Fitting and Adjusting Program
Customer Service

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