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Added 18 mins ago
S
Beauty Advisor - Part Time
Sephora
BC · Delta, BC
- $19.85 to $24.8 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 48 mins ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…priorities into scalable technical solutions. Acting as a trusted advisor across the enterprise, you will guide critical decisions related to the architecture for enterprise AI platform and…
Added 48 mins ago
CB
Sales Associate - CosmoProf Store # 07439
CosmoProf Beauty
Calgary, AB
- Full-time
By working at Cosmoprof Canada, you would be part of the largest hair and beauty supplier in the world, and we are on a mission to empower our customers to express themselves through hair –…
Added 2 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 2 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 2 hours ago
Retail Store Advisor (Flex)
Mountain Equipment Company
Moncton, NB
…new things and plan new adventures – and as a Flexible store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Full Time - MEC Advisor (Downtown Location)
Mountain Equipment Company
Edmonton, AB
- Full-time
…to try new things and plan new adventures – and as a store Advisor, you’ll be there to help make it all…
Added 2 hours ago
ME
Retail Sales Associate (Advisor) - Whistler
Mountain Equipment Company
Whistler, BC
- $19.35 to $20.2 CAD / hour
Retail Sales Associate (Advisor) – Full Time, Part Time & Flex
Added 4 hours ago
VC
String Orchestra Teacher
Vancouver Christian School
Vancouver, BC
- Part-time
We are seeking a passionate and talented individual to join our team as a part-time (likely 40–60%) string orchestra teacher. The successful candidate will lead the school's strings…
Added 5 hours ago
Beauty Advisor/Artist Sales Associate
ELC Beauty LLC
Cookstown, ON
You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be…
Added 5 hours ago
S
Services Lead, Stores - Full Time
Sephora
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
You have demonstrated effective time management and problem-solving skills.
Added 7 hours ago
SE
Technical Expert L3 - Customer Care
Schneider Electric
Richmond, BC
- $75,200 to $112,800 CAD / year
- Full-time
Join our Technical Customer Care team as a trusted technical advisor, helping turn complex customer challenges into practical solutions. When an issue goes beyond the scope of Level 1 or…
Added 8 hours ago
BP
Pharmacy Practice Advisor - Pharmacist
Brunswick Pharmacy
Moncton, NB
- Full-time
Job Title: Pharmacy Practice Advisor - Pharmacist
Added 8 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 9 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
Serve as a trusted advisor to technology leaders on security architecture, engineering practices, and risk management.
Added 10 hours ago
HG
Sales Associate
H&M Group
Toronto, ON
- Part-time
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
Added 10 hours ago
CI
Beauty Advisor
CLORE INC.
Mississauga, ON
- Up to $17.95 CAD / hour
- Temporary
The Beauty Advisor plays a central role in delivering an exceptional in-store experience that reflects Cloré’s commitment to beauty, culture, and care. This position combines expert…
Added 10 hours ago
GV
Assistant Practice Manager
Groupe Vision New Look Inc
Campbell River, BC
- $25 to $28 CAD / hour
- Full-time
This full-time Assistant Manager position is part of a succession plan designed to prepare the successful candidate for future Practice Manager responsibilities in our Campbell River…
Added 10 hours ago
GV
Sales Advisor
Groupe Vision New Look Inc
Mount Pearl, NL
- Full-time
…fast-paced retail optical environment. This permanent, full-time position is ideal for someone who thrives in a customer-focused setting and enjoys working as part of a dynamic…
Added 11 hours ago
C
Sales Associate
COS
Toronto, ON
- Part-time
As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand.
Added 11 hours ago
AI
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
- $75,000 to $125,000 CAD / year
- Full-time
417 Nissan is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US.…
Added 11 hours ago
AI
Licensed Automotive Technician - Moncton Chrysler
AutoCanada Inc.
Moncton, NB
- $32 to $51.63 CAD / hour
- Full-time
Classification: Full time/Part Time, Onsite, **Immediate Vacancy** Flat Rate
Added 11 hours ago
AI
Automotive Technician - Sherwood Park Hyundai
AutoCanada Inc.
Sherwood Park, AB
- $35 to $43 CAD / hour
- Full-time
Sherwood Park Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada…
Added 11 hours ago
AI
Service Advisor - Maple Ridge Volkswagen
AutoCanada Inc.
Maple Ridge, BC
- $65,000 to $102,000 CAD / year
- Full-time
Maple Ridge Volkswagen is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada…
Added 11 hours ago
AI
Service Advisor - Grande Prairie Hyundai
AutoCanada Inc.
Grande Prairie, AB
- $40,000 to $70,000 CAD / year
- Full-time
Grande Prairie Hyundai is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada…

LensCrafters

EyeCare Advisor

Montreal, QC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 7, 2026
Posting language: English · French
Posted: Oct 8, 2026

Original job description

English section of this bilingual listing.

Job Description

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

Major Duties & Responsibilities

Greets customers without delay (within 30 seconds).
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
Explains all required paperwork, tests, products and services
Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Performs work accurately and thoroughly despite time pressure and customer volume.
Identifies situations involving unsatisfied customers and acts quickly for resolution. .
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Explains to customers “One Hour” processing and expected delivery times.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all associates/patients.
Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR’S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

Basic Qualifications

High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem solving ability
Familiarity with cash register, computers and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise

Preferred Qualifications

Previous experience in customer service, retail and/or optical
Strong interpersonal skills

Read the full bilingual original

Numéro de réquisition: 948992

Magasin #: 00Q401 LensCrafters

Poste:Casual Part-Time

Rémunération globale: Benefits/Incentive Information

LensCrafters est un lieu pour les visionnaires. Nous avons une vision: associer une technologie de pointe à une approche véritablement personnelle des soins oculaires.

Tout ce que nous faisons est centré sur la vue. Parce que des soins de qualité nous permettent de voir la joie dans la vie. Parce qu’apprendre des meilleurs nous rend tous meilleurs. Parce que poursuivre notre héritage d’excellence dans les normes optiques nous aide à innover l’avenir des soins optiques.

Chez LensCrafters, nous voulons que chaque personne qui franchit nos portes ressente notre passion pour les soins. C’est pourquoi nous nous engageons à prendre soin de vous, afin que vous puissiez offrir la meilleure expérience de qualité à nos patients et clients.

LensCrafters fait partie d’EssilorLuxottica, un leader mondial dans la conception, la fabrication et la distribution de produits de soins de la vision de classe mondiale, incluant des lunettes emblématiques, des technologies avancées de verres et des solutions numériques de pointe. Rejoignez notre communauté mondiale de plus de 200,000 employés dévoués à travers le monde pour transformer l’industrie des lunettes et des soins oculaires. Découvrez-en plus en nous suivant sur LinkedIn!

Job Description

GENERAL FUNCTION

The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.

Major Duties & Responsibilities

Greets customers without delay (within 30 seconds).
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
Explains all required paperwork, tests, products and services
Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Performs work accurately and thoroughly despite time pressure and customer volume.
Identifies situations involving unsatisfied customers and acts quickly for resolution. .
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Explains to customers “One Hour” processing and expected delivery times.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all associates/patients.
Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.

RETAIL

Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary

DOCTOR’S OFFICE

Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.

Basic Qualifications

High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem solving ability
Familiarity with cash register, computers and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise

Preferred Qualifications

Previous experience in customer service, retail and/or optical
Strong interpersonal skills

La rémunération des employés est déterminée par de multiples facteurs, notamment la géographie, l'expérience, les qualifications, les compétences et les exigences locales en matière de salaire minimum. En outre, vous pouvez également bénéficier d'une prime ou d'un plan de commission compétitifs, qui complètent un ensemble de récompenses de premier ordre. Les avantages sociaux peuvent inclure les soins de santé, l'épargne-retraite, les congés payés et les vacances, ainsi que diverses réductions pour les employés.

Sur demande et conformément aux lois applicables, EssilorLuxottica fournira des aménagements raisonnables aux personnes handicapées qui ont besoin d'aide dans le processus de candidature et d'embauche.  Pour demander un aménagement raisonnable, veuillez appeler la ligne d'assistance téléphonique EssilorLuxottica éthique et conformité au 844-303-0229 (assurez-vous d'indiquer votre nom et vos coordonnées afin que nous puissions assurer un suivi en temps utile) ou envoyez un courriel à EmployeeRelations@luxotticaretail.com

Nous sommes un employeur qui souscrit au principe de l'égalité des chances.  Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, de sexe, d'origine nationale, d'origine sociale, de condition sociale, de perception en tant que victime de violence domestique, d'agression sexuelle ou de harcèlement, de religion, d'âge, de handicap, d'orientation sexuelle, d'identité ou d'expression de genre, de citoyenneté, d'ascendance, de statut de vétéran ou de militaire, d'état civil, de grossesse (y compris la discrimination illégale sur la base d'une grossesse ou d'un congé de maternité légalement protégés), d'informations génétiques ou de toute autre caractéristique protégée par la loi. Les personnes des Premières Nations aux États-Unis bénéficient d'une préférence conformément à la Loi Tribale.

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More about this job

Responsibilities

Deliver a high-quality customer and patient experience by greeting customers, explaining services and products, assisting with frame and lens selection, and resolving concerns. Support store and optometry operations by managing appointments and records, processing orders and payments, performing pre-examination tests, and maintaining contact lens inventory and store presentation.

Requirements

A high school diploma or equivalent is required, along with strong customer service, communication, problem-solving, organization, sales, and basic math skills. Familiarity with computers, cash registers, office and store merchandise, and current fashion trends is expected; customer service, retail, or optical experience and strong interpersonal skills are preferred.

Skills

Customer Service
Communication
Active Listening
Problem Solving
Organization
Sales
Basic Math
Point-of-Sale Operation
Computer Skills
Scheduling
Prescription Review
Patient Records Management
Product Knowledge
Contact Lens Care
Optometric Pre-Examination Testing
Cash Handling

Benefits

Health Care
Retirement Savings
Paid Time Off
Vacation
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

LensCrafters
Optometric Care
Patient Experience
Customer Service
Retail
Optical
Frames
Lenses
Contact Lenses
Prescription Review
Pre-Examination Testing
Appointment Scheduling
Patient Records
HIPAA
Point-of-Sale System
Cash Handling
Insurance Processing
Product Knowledge
Store Displays
Inventory Maintenance
Shipment Processing
Invoice Processing
Optometrist Support
Customer Issue Resolution

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