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Added 18 mins ago
LA
Manager, Agency Operations
Loblaw Agency
Toronto, ON
- Full-time
We are looking for a Manager, Agency Operations, who will help plan and execute integrated marketing campaigns with both leadership skills and an attention to detail. This role will serve…
Added 18 mins ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 18 mins ago
LC
Senior Manager, Trade relations, Generics Portfolio Strategy
Loblaw Companies Limited
Toronto, ON
- Full-time
The Senior Manager, Trade relations, Generics Portfolio Strategy reports directly to the Director, Trade relations, Generics in a role designed to help drive and execute the enterprise…
Added 20 mins ago
C
Plant Manager
Carlisle
Crossfield, AB
- Full-time
The Plant Manager is accountable for the site team, overall manufacturing processes, and the physical facility. This includes accountabilities for Safety, Quality, Delivery, Cost, People,…
Added 20 mins ago
C
Maintenance Superintendent
Carlisle
Crossfield, AB
- Full-time
Direct supervision of maintenance technicians as well as maintenance contractors onsite. Responsible for safety, quality, delivery, and cost for all (3) units in regard to maintenance.
Added 20 mins ago
PC
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
- Full-time
As a Finance Transformation Manager, Enterprise Performance Management, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client…
Added 35 mins ago
Pharmacist
CareRx
Victoria, BC
CareRx is looking for a Pharmacist to join our Victoria team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Burnaby, BC
CareRx is looking for a Pharmacist to join our Burnaby team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Edmonton, AB
…team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all prescriptions are dispensed accurately and safely while providing…
Added 35 mins ago
Pharmacist - Signing Bonus Available
CareRx
Victoria, BC
CareRx is looking for a Pharmacist to join our Victoria team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Lethbridge, AB
CareRx is looking for a Pharmacist to join our Lethbridge team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Lethbridge, AB
CareRx is looking for a Pharmacist to join our Lethbridge team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Edmonton, AB
CareRx is looking for a Pharmacist to join our Edmonton team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Oakville, ON
CareRx is looking for a Pharmacist to join our Oakville team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
Pharmacist
CareRx
Regina, SK
CareRx is looking for a Pharmacist to join our Regina team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all prescriptions…
Added 35 mins ago
Pharmacist
CareRx
Calgary, AB
CareRx is looking for a Pharmacist to join our Calgary team. Under the general direction of the designated Pharmacy Manager, the Pharmacist is responsible for ensuring that all…
Added 35 mins ago
TO
Philanthropy Operations Associate
The Ottawa Hospital Foundation
Ottawa, ON
- Full-time
This role oversees the delivery of the Gratitude Award Program and supports our recognition programs to ensure donors feel valued at every stage of their journey. Through collaboration,…
Added 1 hour ago
MI
Fund Accounting Manager- Private Markets
MUFG Investor Services
Toronto, ON
- $90,000 to $132,000 CAD / year
- Full-time
Report to the Director, Nexus, Client Delivery, a list of your responsibilities will include:
Added 1 hour ago
ES
Senior Solution Architect
EPAM Systems
Toronto, ON
- Full-time
Working onsite with the client's business and technical stakeholders, you will shape practical solutions, guide delivery teams, and build trusted relationships. This high-visibility role…
Added 2 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 4 hours ago
UF
Geraldton PT Community Coordinator
United for Literacy formerly Frontier College
Toronto, ON
- $25 CAD / hour
- Full-time
This position is part of the Northern Ontario team and reports to the Regional Manager based in Thunder Bay. The Community Coordinator-Geraldton works both independently and collaboratively…
Added 4 hours ago
SD
Nurse Case Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Nurse Case Manager will respond to patient inquiries, maintain a patient caseload, utilize effective communication skills, and effective problem-solving abilities, both in a team…
Added 4 hours ago
SD
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by…
Added 4 hours ago
SD
Project Manager
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Manager, Strategic Projects plays a key role in supporting the delivery of SHN priorities through the execution of high-impact projects. Reporting into the Strategic Execution Office…
Added 4 hours ago
LA
Influencer Partnerships Manager - 12 Month Contract
Loblaw Agency
Brampton, ON
- Full-time
We are looking for a Manager, Influencer Partnerships to help evolve how our brands identify, partner with and activate creators across the Loblaw enterprise.

LensCrafters

Patient Care Coordinator

Brossard, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Requisition ID: 949493

Total Rewards: Benefits/Incentive Information

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

Job Description

GENERAL FUNCTION

This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.

Major Duties & Responsibilities

Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.

Basic Qualifications

High School graduate or equivalent
Minimum of one year strong customer service skills (internal/ external)
Strong communicator and listener
Problem solving ability
Organization skills

Preferred Qualifications

Experience in healthcare
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills

Pay Range: - 22.60

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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More about this job

Responsibilities

Coordinate daily practice administration and provide a smooth patient experience by greeting patients, answering calls, scheduling appointments, and keeping providers informed of arrivals and delays. Handle patient reminders, financial records and claims, insurance eligibility checks, office supplies and systems, and confidential information while maintaining a safe and orderly workplace.

Requirements

A high school diploma or equivalent and at least one year of strong customer service experience are required, along with communication, listening, problem-solving, and organizational abilities. Healthcare experience, familiarity with point-of-sale and patient record systems, knowledge of vision insurance and office operations, and strong interpersonal skills are preferred.

Skills

Customer Service
Communication
Active Listening
Problem Solving
Organization
Appointment Scheduling
Patient Coordination
Insurance Eligibility Verification
Claims Processing
Payment Collection
Inventory Management
Confidentiality
Time Management
Interpersonal Skills
Office Administration

Benefits

Health Care
Retirement Savings
Paid Time Off
Employee Discounts
Bonus
Commission

Visa sponsorship

Not detected in the job text

Keywords

Patient Care Coordination
Practice Administration
Customer Service
Appointment Scheduling
Patient Reminders
Telephone Support
Patient Records
Point-of-Sale Systems
Vision Insurance
Insurance Eligibility
Claims Processing
Payment Collection
Financial Records
HIPAA
Confidentiality
Inventory Management
Office Supplies
Office Systems
Healthcare
Optical Retail
Timekeeping
Workplace Safety

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