Retail Sales Associate
- Ottawa, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of experience in retail sales.
- Posting language
- English
- Posted
Original job description
Total Rewards: Benefits/Incentive Information
At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.
Job Description
GENERAL FUNCTION
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.
Major Duties And Responsibilities
- Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
- Assist with minor adjustments and repairs.
- Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
- Understands and adheres to all brand policies and procedures.
- 2+ years of experience in retail sales.
- Must be punctual and reliable. Timeliness and dependability are essential.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to achieve sales targets and exceed customer expectations.
- A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
- Ability to stand for extended periods and lift up to 25 pounds.
- Experience operating a POS system.
- Luxury sales or eyewear industry experience.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
More about this job
Responsibilities
Provide exceptional customer service, build strong client relationships, and recommend eyewear products based on customer needs and current styles. Meet or exceed sales targets through upselling and cross-selling, assist with minor adjustments and repairs, and maintain an organized, appealing store.
Requirements
Applicants must have at least two years of retail sales experience, be punctual and dependable, and be available for flexible hours including evenings, weekends, and holidays. They should demonstrate sales and customer service ability, work collaboratively and adaptably, and be able to stand for extended periods and lift up to 25 pounds; POS, luxury sales, or eyewear experience is preferred.
Skills
- Customer Service
- Relationship Building
- Sales Target Achievement
- Upselling
- Cross-Selling
- Product Knowledge
- Personalized Recommendations
- Minor Adjustments And Repairs
- Store Merchandising
- Point-Of-Sale Operation
- Teamwork
- Adaptability
- Reliability
- Communication
- Time Management
Benefits
- Health Care
- Retirement Savings
- Paid Time Off
- Vacation
- Employee Discounts
- Bonus
- Commission
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Retail Sales
- Eyewear
- Optical Retail
- Customer Service
- Client Relationships
- Sales Targets
- Upselling
- Cross-Selling
- Product Knowledge
- Eyewear Trends
- Personalized Recommendations
- Minor Repairs
- Store Organization
- Brand Policies
- Point-Of-Sale System
- Luxury Sales
- Teamwork
- Flexible Scheduling