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Added 56 mins ago
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Full-time
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Leo Toronto

Account Director

Toronto, ON, Canada

Pay: $100,000 to $108,000 CAD / year
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 6+ years of account management experience.
Posting language: English
Posted: Sep 21, 2026

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Original job description

We’re a creative consultancy. That means we put creativity at the center of all our thinking - be it strategic consulting, design and advertising or product and service design. If you believe in the power of creativity to transform how people think and behave, you’re in the right place.

Overview

The Account Director’s primary responsibility will be to manage and build relationships with agency client and partners by fostering an environment for the delivery of a strong, efficient and creative product. They will be accountable for overseeing the smooth delivery of broad range of communication platforms and executions, while focusing on individual business acumen, mentorship and the growth of their assignments, in the financial space.

Responsibilities

Managing an Account Supervisor and overseeing their operations, in partnership with Account Director peer.
Building a strong client relationship and growing agency value with all clients that intersect with this role.
Providing strong leadership on all creative development in various media forms, from concept to strategy to execution in partnership with a Planner and Creative Director and is able to clearly and convincingly communicate and negotiate on all these areas with clients.
Overseeing the integrity of approved communication ideas are upheld as translated into multi-media channels including building relationships with the other external to Leo Burnett agencies.
Resolving issues with a collaborative approach to build rapport and strengthen trust with client teams.
Using proven skills to positively drive clients, and the agency, creatively and strategically.
Ensuring the timely completion of projects for clients on schedule and within an established budget.
Effectively overseeing clients’ annual budgets, identifying issues and trouble-shooting.
Proactively identifying client needs and unique business opportunities.
Tracking and reporting hours.
Managing up to the business lead.
Providing feedback and counselling to account staff to help meet objectives and promote career growth.
Occasional travel is required.

Qualifications

6+ years of account management experience.
Significant agency experience in client relationship management and team management.
Collaborative and confident approach to creative projects.
Excellent interpersonal abilities with an aptitude in developing and maintaining long-term business relationships.
Accountability and calm, confident presence.
A good listener and someone who reads people and those in the room well.
Knowledge of creative processes and production for integrated campaigns and experience in lower funnel and digital-first / social-first productions (e.g. in-store, event collateral, acquisition banners, etc.).
Track record of ensuring company’s retention of clientele and facilitating further growth with large accounts.
Experience in negotiation and meeting client requirements.
Thorough understanding of budgeting and progress reports.
Understanding of time tracking and hour reconciliation process.
Experience with finance – a nice to have.
Experience driving continuous adoption of AI to enhance everyday workflows and stay ahead of emerging capabilities.
Outstanding leadership skills and a natural motivator of people.
Strong understanding of various communication research approaches.
Excellent written and oral communication skills.
Keen attention to detail.

Additional Information

Salary

Transparency matters to us. The salary range for this position is 100,000$ to 108,000$ per year. Actual compensation within this range will be based on a variety of factors, including relevant experience, knowledge, skills, and applicable certifications. This range reflects what we reasonably expect to offer based on current market data.

AI Use

We use artificial intelligence tools to support parts of our hiring process, such as reviewing applications or analysing resumes. These tools assist our recruitment team but never replace human decision-making. We believe in a human-first approach, where your experience and potential are recognised by people.

Leo Burnett Toronto is an equal opportunity employer with a strong commitment to diversity and inclusion. Drawing on valuable perspectives and insights from our unique workforce allows us to continue sharing our best work with the world. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.

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More about this job

Responsibilities

The Account Director will manage client relationships and oversee the delivery of creative communication platforms within the financial sector. They are responsible for leading creative development, managing budgets, and providing mentorship to account staff to ensure project success.

Requirements

Candidates must have at least 6 years of account management experience with a strong background in agency client and team management. Proficiency in creative processes, integrated campaigns, and financial budgeting is required, along with excellent leadership and communication skills.

Skills

Account management
Team leadership
Strategic consulting
Creative development
Budget management
Project management
Negotiation
Communication
Financial acumen
Digital-first production
Integrated campaigns
Mentorship
AI workflow adoption
Time tracking
Research approaches

Visa sponsorship

Not detected in the job text

Keywords

Account Director
Creative Consultancy
Strategic Consulting
Advertising
Product Design
Service Design
Financial Space
Creative Development
Multi-media Channels
Budgeting
Integrated Campaigns
Digital-first
Social-first
AI Tools
Communication Research
Agency Experience
Mentorship
Business Acumen
Project Delivery

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