Brick Associate, Customer Service
- Fort Saskatchewan, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
- Respond to customer inquiries and offer solutions in a courteous and professional manner
- Follow up with customers to identify and support their needs
- Promote customer loyalty by providing exceptional customer support
- Review and follow up on order reports on a daily basis
- Other duties as assigned
Qualifications
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com
More about this job
Responsibilities
The associate will respond to customer inquiries, offer solutions, and follow up on orders to ensure customer satisfaction. They are also responsible for promoting customer loyalty and maintaining organized order reports.
Requirements
Candidates must have a high school diploma or equivalent and strong communication skills. Proficiency in Microsoft Office and the ability to multitask in a team-oriented environment are required.
Skills
- Customer service
- Communication skills
- Multitasking
- Organization
- Microsoft Office
- Computer proficiency
- Teamwork
- Problem solving
Benefits
- Health services
- Dental services
- Paramedical services
- Employee discounts
- Career development
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
Keywords
- Customer Service
- Retail
- Operations
- Microsoft Office
- Communication
- Multitasking
- Teamwork
- Order Management
- Customer Loyalty
- Customer Support